The room was extremely dusty with clouds of dust suspended in the air, which made the stay rough since I have allergies. I knew the reputation of this hotel when it was the Maidstone Arms pre-pandemic and had cocktails and lobster rolls here frequently, now it’s under new management. The restaurant is closed and the ambiance has changed. It was nice to offer continental breakfast, but coffee was better in town.

location, comfortable linens and bedding. attractive common spaces.

Stayed in May 2022

Said breakfast was included but it wasn’t. Not even coffee available. Very expensive considering how small the room was, the fact that despite it being low season with almost no other guests, they put us in a room up a narrow flight of stairs overlooking a loud road. Very expensive for a small room at low season.

Beautiful place. Helpful manager. Great bed.

Stayed in December 2021

The Maidstone Hotel was very throw back chic. Reminded me of a favorite in Paris, Le Hotel on the left bank. Cool vibe decor, lot of velvet and textured fabrics, particularly loved the Woodstock of 1969 photos everywhere. Nina and all the staff were warm and welcoming, relaxed and non-pretentious. The bartender made the best Paloma Martini's. The fact that it is dog friendly will bring me back with our little Vienna, an Australian Shepherd mini.

Stayed in November 2021

quintessential New England charm

Stayed in October 2022

room was dirty, small. vibe was to feel eclectic but was a huge disappointment. bed was horrendous. felt dirty

location

Stayed in August 2022

No breakfast available, kitchen closed till lunch time. Self serve buffet of hard boiled eggs, some pastries, nespresso machine. Extremely rude staff, the few that were around. No evening reception desk, no service to speak of at very high prices. Stayed here several times before the hotel changed management, it was totally different. Room was in bad need of refurbishment. Zero maintenance of the property.

The only thing that didn’t change since new ownership: the location!

Stayed in June 2022

Avoid this outrageously overpriced, tired mess of a hotel! So bad that we finally just left a day early, giving up our $1,500-a-night for that last night. The room itself was filthy and tired. Bathroom broken down with toilet hissing in middle of the night. Room cleaning did not happen until we complained at 3:00 one day and then 4:00 the next day. Evening room service was suspended. It needs a physical renovation and new management. Here's a picture of our cottage suite Linne with us living out of our bags for 5 nights because there were four hangers in the closet and only one functional drawer.

Nothing

Stayed in August 2022

Absolutely nothing..

The hotel was extremely charming and cozy with a lovely fireplace in the living room. The staff was friendly professional and helpful beyond belief. Perfect for a weekend get away with or without your loved one. I would like to note one staff member completely stood out in my experience. His level of professionalism and Catering to the guests was superb. Jonathan Schenk went above and beyond to help me get some food after the kitchen was closed. He is a true asset to the space! Highly recommend this place!

Stayed in July 2022

Nothing

The best hotel staff I have experienced. The were friendly, helpful and did everything to make our stay enjoyable.

Stayed in June 2022

the other staff were defensive and rude and unhelpful. it did not feel like a 4 star hotel. 2 star at most

the only good thing was the cleaning staff were lovey and the restaurant food was good but it wasn’t always open

Stayed in June 2022

Really a poor experience. Uncomfortable rooms and service that the owners clearly thought could be balanced out by a few modernist pieces of furniture. For the money we have gotten a MUCH higher quality of stay elsewhere.

Fancy location.

Stayed in May 2022

Beds were very uncomfortable too soft without support. Rooms were very tiny. the bathroom reminded me of a chain hotel, basic but nothing special. We woke up in the morning to find tiny ants crawling all over the top of the desk. Was expecting a "wonderful" breakfast, but instead a continental one featuring plastic wrapped bagels, some fruit, and yogurt. We selected this place because of the restaurant and bar and they were not opened nor was it mentioned in the listing. A big overpriced disappointment.

Great location close to restaurants and on main street. A pretty looking place but was expecting more from the reviews we read. There was free parking at the hotel.

Stayed in April 2022

You walk in & you’re immediately at ease. Quaint, cozy quarters with a romantic vibe is how I’d describe this hotel. Maidstone is in walking distance to the wildlife/duck sanctuary!!!! The staff are friendly & happy to help.

Stayed in April 2022

expensive in the summer months

a jewel in the hamptons. breakfast is good. rooms are very comfortable and unique. would highly recommend.

Stayed in April 2022

No bar, no dinner, the service person did not know where the bus stop was for the trip back to NYC

Free bikes

Stayed in March 2022

zero amenities even though things like free breakfast are totally falsely advertised. even though you enter to see a stocked full bar and clearly a recently renovated seating area for the restaurant the staff quite curtly tells you that it’s “under renovation” and therefore no service at all. for this price the property should really have a backup offering even if a voucher at a restaurant or at a minimum bar service

iconic historic property in the center of town

Stayed in February 2022

1. too many stairs. 2. rooms are dated. 3. staff are hard to find and there is a definite unhappy atmosphere.

Location great.

Stayed in November 2021

Nothing

Loved my stay

Stayed in August 2021

N/A

Everything

Stayed in August 2021

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in September 2022