They could upgrade the rooms a bit and add a few amenities, because the hotel itself is older and the rooms are small by today’s standards. And the staff seemed young and “in training”. They were polite and cordial with a professional demeanor. However they weren’t warm and welcoming and I would have preferred a more “friendly” demeanor. More informative rather than just answering whatever question you would ask.

The location is what I went for. It’s right on a very quiet beach, very family friendly, with a mix of some tourists. It’s adjacent to Waikiki which is just a short walk away. But so are areas where local people live. And it’s right across Kapiolani Park. So it’s quiet and green. I like that ambience. It’s not fancy.

Stayed in April 2024

My young man at the front desk check-in was fantastic,very generous w his time, and very welcoming. I loved my room with the park view. Cool,convenient, and so much aloha. Drinks at the bar were phenominal.

Stayed in April 2024

the location

Stayed in March 2024

restaurant ok but very pricy and service below average

Fabulous beach with some snorkeling and a life guard and chairs and towels from the hotel. View from the room was wonderful and Bien, our housekeeper took such good care of us

Stayed in March 2024

The plastic bed protector in the mattress made it hot sleeping

Right on beach with good swimming and snorkeling and a lifeguard. Beautiful views. We had Bien, an extra special housekeeper

Stayed in March 2024

Bar closed at 9pm and little rushed after 9pm to finish dinner

Location excellent, food good and staff very pleasant

Stayed in March 2024

The location and the sunsets. Eazy walk to the downtown area. Nice park next door. easy to valet your car as well. A small convienience store on property

friendly staff, clean rooms. The lobby resturant and bar has amazing food. The beach location is equally amazing

Stayed in January 2024

The location of the room 823 had very limited view of Diamondhead and the beach and no view of the city. If I had my druthers, I'd have picked a room on the other side of the building.

The staff was super cordial, efficient, responsive, and friendly. They keep the mood upbeat.

Stayed in February 2024

Location

Stayed in February 2024

Great stay in a perfect location for exploring. Room was comfortable with a view of the sea.

Stayed in February 2024

Overall it was very good. Just the noise was a bit annoying

Location was great! My room had some strange noise but they changed rooms for me when I told them.

Stayed in February 2024

A bit anonymous

Location

Stayed in January 2024

Nothing because it was all good.

Location was excellent, the room was great, just a little noisy off the street....but beautiful view. loved the bikes, the beach, the staff, the decor, the beach towels/chair availability.

Stayed in February 2024

The rooms were small.

The lobby of the hotel is nice. The hotel restaurant opens up right to the beach.

Stayed in February 2024

No elevator to third floor in the park wing.

great service by Dustin at front desk, convenient bar downstairs, and Hau Terrace Restaurant on property, also a hair salon, general store, surf shop, and coffee shop all on main hotel level, location overlooking ocean and park excellent!! Convenient to walkj to Waikiki.

Stayed in February 2024

Everything was wonderful

We love the location. We loved the beach access. We loved the local management and ownership of the hotel. We loved the restaurant.

Stayed in December 2023

Location, beach , quieter than other areas

Stayed in January 2024

What a nice hotel. It was very quiet, but also close enough to walk to many locations.

Stayed in January 2024

Room was quite small even as a solo traveler, and the carpet seemed wet and dirty. Hau Tree is ridiculously expensive for what you get.

Great location, friendly staff.

Stayed in December 2023

The mattress was way too soft and hurt our backs and pointed it out to management but no solution was offered. The balcony only had one chair which they corrected. The balcony could use cleaning.

The bay and beach are really good and the view from our 8th floor room was great.

Stayed in December 2023

Bathtub was very slippery so had to use towel for safety. Restaurant food was just ok...not ok for the price. Hostess was rude or prejudice handing us menu...seat yourself....next couple escorted to their table with order taken for drinks.

Beautiful room and staff at hotel from front desk, housekeeping, to valet. The room was very spacious with a great view of Diamondhead

Stayed in December 2023

small beach small rooms no room to change after check out for late departure flight

proximity to Diamond Head laid back feel beach front location more relaing than Waikiki the nearby park

Stayed in October 2023

There was construction going on right outside our room the 3 days we were there which was loud and our room was very nice but quite small.

The hotel is located outside of Waikiki but within walking distance. The hotel has its own private beach and has Kapiolani Park right across the street. It is a lovely location. The hotel staff is wonderful. There was construction going on right outside our room the 3 days we were there which was loud and our room was very nice but quite small.

Stayed in September 2023

The room we stayed in is in the lower portion of the hotel, which has not been upgraded for a while. It is still clean and comfortable and I am fine with it. Just an FYI.

My favorite location in Honolulu: away from the busy area of Waikiki and close to the park. Good place to walk to places.

Stayed in November 2023