The lobby is dark

Cleanliness and hospitality

Stayed in March 2024

The hotel took a deposit as a guarantee which is quite understandable. However, this guarantee payment was almost 1.5 times the actual payment and although more than 3 weeks have passed, it still appears as a provisional payment in my credit card. And the hotel did not provide a great assistance to resolve this. I hope they will fix this soon!

I was generally satisfied with the hotel. It was clean and had a great location. The room was small but ok.

Stayed in April 2024

The heating system was really noisy even when I wasn't using the heating. The noise kept waking me up during the night. I also reported the plug socket by the desk as faulty but the staff just brushed it to onside

Great location and the room was clean and staff were friendly

Stayed in March 2024

We expected the room to be small, but we did not have much luggage so regarding the size of the room we managed to make it work. Unfortunately there were other things that contributed to giving it lower rating: - The separator between the sleeping part and the toilet is literally just a thin glass. It is partially blurred but from the bed you can see, hear and smell everything happening in the toilet. If you or your travel partner have a shy bladder, it might be better to skip this hotel, because otherwise you will need to improvise a lot. - Lack of power sockets near the bed. On one side of the bed there were none, and on the other side they were well hidden by the nightstand (nightstand is just a fancy metal shelf on the wall) - One knob for hot and cold water in the shower, which you need to know exactly how much to turn or you will get way too cold or way too hot shower.

- The location of the hotel is very convenient. It's in the walking distance from Empire State Building and Times Square. - The room was very clean when we entered, and it was cleaned daily. We got fresh clean towels every day. Entire hotel looked very clean. - Elevators were fast and we did not need to wait long even during busy hours. - In proximity of the hotel there is a few shops and also quite a few restaurants and diners. - The public transport station is very close, so it's quite convenient to reach other parts of the city. - The location of the hotel felt safe, even after dark. It's close to busy road so there is always people and traffic near. - The room was very quiet and we did not hear our neighbours, but our room was at the very end of the hallway, so it's possible that other rooms (specially those close to the elevator) are more exposed to the noise. Also our room looked at the side street, so there was not much traffic noise coming from the outside. - During our stay, the weather was cold and rainy for a few days, but the heating in the room worked quite fine. - The hotel has a nice rooftop bar which is open when the weather is good. - There is also quite good free coffee served during breakfast time.

Stayed in April 2024

WiFi was down for a bit and very slow when running.

Great location with clean and comfortable rooms.

Stayed in April 2024

Room very very small, I had to keep my suitcase closed and standing to be able to open and close the room door. Internet was down for about a day, it caused that I had to buy extra data to be able to work in the evening and the morning from the room. The room had a loud sound every 15 minutes that woke me up in the middle of the night- after I complained they gave me a new room, which was fine (bigger) but the water pressure in the shower was that strong that hurt.

Good location. Coffee and Tea for free in the morning. Nice rooftop with a bar.

Stayed in April 2024

Perfect location, clean and nice stuff. There was a option to have cofee and tea in the morning.

Stayed in April 2024

Comfortable bed and good nights sleep. Carpet could do up with an update in the room and the stainless steel doors could do with cleaning.

Cheap and cheerful. Good location close to Grand Central Station. Housekeeping every day with very nice staff.

Stayed in April 2024

WIFI wasn't as performant as I would have liked. I had a bit work to complete during my trip that required downloading large amounts of data and ended up having to rely on my phone's data plan.

Room was quiet and comfortable. Staff were friendly and helpful.

Stayed in April 2024

It's too small and there was no water for guest to drink, other than that it's okay. Probably because i didn't pay attention to details when booking

It's neat

Stayed in March 2024

Internet. 2 days without WIFI.

Stayed in April 2024

The wi fi wasn’t very good, and the tv was kind of old and small. The bathroom is not as private as it should, i was traveling alone so not an issue, but if you are traveling with someone else, that is something to consider.

The room was nice, it was small, and not entirely comfortable, but for the price is good, at least for New York prices. The location is good, you are close to grand central, and walking distance to main attractions.

Stayed in March 2024

No breakfast options

Staff support, clean room, baggage facilities

Stayed in April 2024

位置，风格

Stayed in February 2024

The bar was closed when we arrived on a Friday night at 10pm

Very friendly staff, apart from the bartender

Stayed in April 2024

Rooms are tiny

Location

Stayed in April 2024

Nothing

Central Location, cleanliness, open lounge with free tea, coffee and pool

Stayed in April 2024

It would have been nice to have hot water in the sink in the bathroom.

Your place and rooms are always exceptionally clean!

Stayed in March 2024

Bed/mattress was slightly uncomfortable.

Great location, reasonably priced considering NYC accommodation prices, and very clean.

Stayed in March 2024

Rooftop not open, no water in the room (California most two bottles in the room)

Close zu the centre, friendly stuff, silent, save (earthquake not felt)

Stayed in April 2024

The air condition/heating was quite noisy, I couldn't leave it on during the night.

The room was very small, however this was nothing unexpected. The staff was very friendly and everything was overall clean. The location is amazing - 10 minutes walk to Grand Central station, 15 minutes to the Empire State Building,... There was free coffee/tea in the morning and a nice selection for breakfast. The bar/restaurant attached is also very nice.

Stayed in April 2024

Convenience, location, cleanliness and price

Stayed in April 2024

Location.

Very friendly staff. Small but well utilized arrangement of space in room. Extremely reasonable as far as location.

Stayed in April 2024

Location excellent. Friendly and accommodating stuff. Walking distance (5’) to Grand Central

Stayed in April 2024