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  5. Reviews of The Royal Hawaiian, A Luxury Collection Resort, Waikiki

Reviews of The Royal Hawaiian, A Luxury Collection Resort, Waikiki This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2259 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States of America

#20 of 279 hotels in Honolulu

Guests' Choice

Review Score

Based on 317 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.7

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    7.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 14, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Historic King Room with Roll-in Shower - Mobility and Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to complain about. Thank you.

    Superb setting, room, staff.

    Stayed in December 2023

  • Reviewed: March 13, 2024

    10
    Enjoyed our stay immensely.
    • Leisure trip
    • Couple
    • Historic Room King, Guest room, 1 King, No view
    • Stayed 3 nights

    Accommodation, Service & facilities exceeded our expectations.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Mailani Premier Ocean Double, Balcony
    • Stayed 4 nights

    we found it strange no room service or mini bar products in a luxury hotel

    fabulous interior and loved our balcony and view, great having such easy access to the beach as well

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    trip was very relaxing and hotel is located in perfect location to everything
    • Leisure trip
    • Couple
    • Mailani Premier Ocean King
    • Stayed 5 nights

    views were great and location was close to everything

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Great
    • Couple
    • Historic Ocean Deluxe, Larger Guest room, King or Double
    • Stayed 7 nights
    • Submitted from a mobile device

    Extra Charge for a lot of things

    Best location and nice historicalhotel

    Stayed in February 2024

  • Reviewed: February 28, 2024

    10
    The Royal Hawaiian is exceptional! We loved every minute of our stay.
    • Leisure trip
    • Couple
    • Historic Room King, Guest room, 1 King, No view
    • Stayed 3 nights
    • Submitted from a mobile device

    The Royal Hawaiian is a joy at every turn. There are restaurants, shopping, activities, or just beach side fun to fill your days. Thank you for making our honeymoon unforgettable.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    relaxing
    • Leisure trip
    • Couple
    • Historic Room King, Guest room, 1 King, No view
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    beach

    Stayed in December 2023

  • Reviewed: February 16, 2024

    10
    It was our honeymoon and we had a wonderful time.
    • Leisure trip
    • Couple
    • Mailani Tower Ocean 2 Double
    • Stayed 9 nights
    • Submitted from a mobile device

    I thought charging for umbrellas was a bit over the top given what u pay to stay there.

    Everything

    Stayed in February 2024

  • Reviewed: February 7, 2024

    10
    Location can not be beat
    • Leisure trip
    • Family with young children
    • Mailani Premier Ocean Double, Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Location can not be matched! We were from beach to the bath in a few minutes. The room was dated but exceptionally clean. Serviced everyday. Staff were phenomenal. We were locked out of our room having left a room key in there. Someone was up to open it for us within 5 mins. We loved the option of hiring lounge chairs on the beach that were exclusive to the hotel. A true holiday!

    Stayed in January 2024

  • Reviewed: January 29, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Historic Ocean King, Guest room, King, Ocean view
    • Stayed 1 night
    • Submitted from a mobile device

    Nostalgic as I stayed there for many years as a kid

    Stayed in January 2024

  • Reviewed: January 17, 2024

    9.0
    Beautiful historic hotel right on the beach.
    • Leisure trip
    • Solo traveler
    • Mailani Premier Ocean King
    • Stayed 5 nights
    • Submitted from a mobile device

    The fitness facility is way too small, especially the free weights area. It was always very crowded and sometimes no room to work out. The fitness center is important to me.

    Everyone that worked there was absolutely amazing. I had wonderful interactions with all of the employees… top notch.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Historic Garden Double, Guest room, 2 Double, Garden view
    • Stayed 5 nights

    The garden was beautiful the location was great the historic hotel is amazing

    Stayed in December 2023

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Historic Room Double, Guest room, 2 Double, No view
    • Stayed 1 night
    • Submitted from a mobile device

    Very expensive. But that is just Hawaii for you

    Cute place. Upgraded myself to the neeer side as the old side room was a bit musty and no real view. The new rooms are 100x better.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    8.0
    My first experience of Hawaii in the pinkish royal Hawaiian hotel
    • Leisure trip
    • Travelers with friends
    • Historic Room Double, Guest room, 2 Double, No view
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel fee is so expensive. It can’t be helped because the end of the year.

    Location is so good. Facilities are so old but cleanliness is good.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    We enjoyed the 2 week stay.
    • Leisure trip
    • Couple
    • Historic Garden King, Guest room, King, Garden view
    • Stayed 14 nights
    • Submitted from a mobile device

    Very small pool / exorbitant beach chair prices of US$ 72 +tip / no-cash payment for simple things like coffee at the bakery / noisy AC

    Location, location, location

    Stayed in December 2023

  • Reviewed: December 10, 2023

    10
    Exceeded my expectations. Would definitely book again.
    • Leisure trip
    • Solo traveler
    • Mailani Tower Ocean King
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of anything. A bit expensive but still worth the price I paid so absolutely no complaints.

    From the moment I stepped out of the taxi, I felt I was treated like a VIP customer. Hotel staff extremely friendly and helpful. Loved the wee extras given as a guest - coupon for pastries from the mini-cafe, 1 free refill for ice-tea from the same kiosk, great breakfast, very clean room with a wonderful view from the balcony, heated toilet seat! I could go on. Would definitely book again.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    9.0
    For the money it could have been better
    • Leisure trip
    • Couple
    • Historic Room King, Guest room, 1 King, No view
    • Stayed 4 nights
    • Submitted from a mobile device

    It could have been cleaner. Also housekeeping did not replenish our soap and it was empty when we areived

    I love the style and location

    Stayed in December 2023

  • Reviewed: December 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Mailani Premier Ocean King
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    A must-do for one night in Waikiki but get ready to pay high costs for extras!
    • Leisure trip
    • Couple
    • Historic Room King, Guest room, 1 King, No view
    • Stayed 1 night

    The self-parking is a bit of a hassle (and steeply priced), and the resort itself is in sort of an awkward spot, wedged between the massive towers in Waikiki. The pool is nothing special at all and quite small. The price to sit in beach chairs is outrageous.

    Legendary property, happening location, nice in-house shopping, beautiful holiday decor, and can't forget the Mai Tais. We enjoyed the live music by the sand. Helpful concierge, too.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    The Royal Hawaiian is a paradise all its own within the paradise of Hawai’i.
    • Leisure trip
    • Couple
    • Mailani Premier Ocean King
    • Stayed 9 nights
    • Submitted from a mobile device

    There were several other guests who would smoke on their balconies and it would get in our room. Other than that, no complaints.

    It’s a beautiful property that has kept its original and traditional decor that I remember from my childhood. We came for our honeymoon and the Royal Hawaiian was exactly as I remembered it. It was the perfect place for our special occasion.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    10
    Will stay at this hotel again. I first stayed at the Royal Hawaiian 50 years ago and every year
    • Leisure trip
    • Couple
    • Historic Room King, Guest room, 1 King, No view
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Room was very spacious and the bed very comfortable.l

    Stayed in November 2023

  • Reviewed: November 3, 2023

    9.0
    Overall an enjoyable stay.
    • Leisure trip
    • Couple
    • Historic Garden Jr. Suite, Junior Suite, King or Double
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast inclusive rate provided for a very baaic breakfast, not an offering expected of a 5 star property. An example of this is a choice of coffee or juice, but not both, with another example being, not all menu items are able to be selected. Asking for both coffee and juice at our extra expense seemed to create minor confusion and our breakfast passes seemed to become lost and recovered during the breakfast. The staff are lovely though and are merely trying to navigate the the miserly directions from the bean counters. Perhaps just charge more and then deliver the expectations of guests looking forward to what the blurb suggests. We did enjoy breakfast, and the comedy of confusion, but if only the truly excellent staff could be left to it, without having to navigate the $$$ dance, so all could relax and enjoy the best.

    The historic atmosphere and size of our suite.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    10
    Calm amongst the storm
    • Leisure trip
    • Family with young children
    • Historic Garden Double, Guest room, 2 Double, Garden view
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Amazing property and location

    Stayed in September 2023

  • Reviewed: September 17, 2023

    10
    Amazing hotel experience; it's worth its price!
    • Leisure trip
    • Couple
    • Historic Garden King, Guest room, King, Garden view
    • Stayed 10 nights

    Inevitably, the bathroom in the historic part of the hotel is a bit small and outdated but still very elegant and pleasant. Other than that, I cannot complain, we had a wonderful experience.

    Best location in Waikiki Beach (you can walk right into the beach). The Royal Hawaiian provides a very luxurious experience in a beautiful historic building surrounded by all the entertainment you can imagine in Waikiki. The staff was beyond helpful and friendly; they truly cared about us and making sure that we were satisfied with our stay. Other perks are that the Mai Tai Bar has pretty good food, and you can use the shared pool and hot tub at the Sheraton next door.

    Stayed in September 2023

Showing 1 - 25

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