Reviews of Silversmith Hotel Chicago Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
10 South Wabash Avenue, Chicago Loop, Chicago, IL 60603, United States
#42 of 183 hotels in Chicago
Guests' ChoiceReview Score
Based on 695 hotel reviews
8.6Score breakdown
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Cleanliness
9.0
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Comfort
9.1
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Location
9.5
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Facilities
8.7
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Staff
9.1
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Value for money
8.3
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Free Wifi
8.8
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Reviewed: September 22, 2025
Christine
United States5 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
This area of downtown is where people only go during the day. Great to do touristy things or stay for business but night time didn’t feel as safe.
Location was good right by a train stop. Clean, standard hotel
Stayed in July 2025
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Reviewed: September 20, 2025
Hensel
United States2 Reviews8.0“Comfortable quiet serene spot”- • Business trip
- • Group
- • Deluxe Double Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Room smelled stuffy
Bed and pillows
Stayed in September 2025
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Reviewed: September 16, 2025
Jackie
United States13 Reviews4 helpful votes9.0“Location is everything!”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Lobby furniture very worn and shabby. Not a single full length mirror anywhere.
The location!
Stayed in September 2025
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Reviewed: September 13, 2025
Beth
United States12 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
Great location, nice staff.
Stayed in August 2025
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Reviewed: September 13, 2025
Stacie
United States9 Reviews1 helpful vote9.0“Great convenient stay in Chicago”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 7 nights
It is a busy area. I wouldn't say I didn't like it, but be aware there is a lot of activity going on. You will hear the elevated train all night, but we rather liked it. It sounded like a brief rain shower or an air conditioner being turned on. It wasn't loud or obnoxious. It was almost like white noise.
The Silversmith Hotel is a lovely property centrally located to many attractions in Chicago. It is very accessible to reach by public transportation (we arrived at Midway and the train dropped off one block away from the hotel). We walked nearly everywhere, and when we didn't, it was very easy to catch a bus or train within a few minutes of walking. As for the hotel itself, you can tell that the employees care and work hard. Everyone - from the front desk (Jasmine, Beverly, and Victor), the bar (Manuel and Juan), to the housekeeping - worked hard to make us comfortable. The room was clean and they answered every request we had. I would absolutely stay here again!
Stayed in September 2025
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Reviewed: September 12, 2025
Allen
United States3 Reviews10“Exceptionally clean, exceptional staff over the top welcome and check in just excellent in every way and I am a very fre”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Welcomed me with early check-in no to charge
Stayed in September 2025
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Reviewed: September 7, 2025
Angelica
United States12 Reviews10Exceptional- • Leisure trip
- • Couple
- • PURE Wellness Deluxe Double
- • Stayed 2 nights
- • Submitted from a mobile device
None
Location and overall the place is clean and neat
Stayed in September 2025
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Reviewed: September 7, 2025
Leon
United States2 Reviews10Exceptional- • Leisure trip
- • Couple
- • PURE Wellness Deluxe Double
- • Stayed 5 nights
- • Submitted from a mobile device
The furniture in the lounge area needs replacing. It was hard to find someone to seat me when going to breakfast and dinner.
When we first arrived, Beverly did a great job helping us find restaurants and places to visit. The location of the hotel was great and was walking distance to almost all my daily activities.
Stayed in August 2025
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Reviewed: September 6, 2025
Malgorzata
United States12 Reviews1 helpful vote9.0“great, nevertheless”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
very very very poor selection of TV channels; the channel numbers did not correspond to what was shown, no NETFLIX, no international channels (what is a big deal to add them), no foreign language channels/ Mostly, they have sport channels, which is just awful.
Mostly everything
Stayed in September 2025
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Reviewed: September 5, 2025
Jeremy
United States3 Reviews8.0“Awesome hotel, great staff”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 1 night
- • Submitted from a mobile device
Right next to the l train
Staff was great, very helpful
Stayed in September 2025
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Reviewed: September 1, 2025
Yuri
United States1 review9.0“Good value and spacious room. Would choose again.”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Hotel restaurant menu could be improved. Overall, satisfied.
Excellent location. Quiet room despite the train station right outside the window.
Stayed in June 2025
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Reviewed: August 28, 2025
Jens-peter
United States12 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location was very convenient
Stayed in July 2025
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Reviewed: August 25, 2025
Paje
United States7 Reviews8.0“It was acceptional”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
I heard crackling within the walls all night
The location was perfect
Stayed in August 2025
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Reviewed: August 21, 2025
Randy
United States2 Reviews9.0“Great Historical location”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
nothing to report
I like the nostalgic feel to an old era, yet elegance poured through.
Stayed in August 2025
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Reviewed: August 19, 2025
Deborah
United States3 Reviews1 helpful vote10“Magnificent”- • Business trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Everything the experience was amazing The lady at the front desk don’t recall her name but actually explained us very little thing we could do at Chicago and where to go omg she was so helpful and NICE DEFINETLY A COME BACK
Stayed in August 2025
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Reviewed: August 18, 2025
Tahjanae
United States1 review10“Would be booking again.”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast menu was small and wasn’t included in room.
Very clean, staff very accommodating and walls are thick so noise wasn’t an issue
Stayed in August 2025
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Reviewed: August 14, 2025
Albert
United States4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Prime location and good proximity
Stayed in August 2025
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Reviewed: August 11, 2025
Jc
Philippines6 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Premium King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, probably microwave options on rooms
Everything, they are very accommodating, helpful, and informative. They suggest the best places to visit, helping you with things you need, and even asking how they can make your stay more comfortable. Look for Victor! He's so amazing, so helpful, and compassionate towards taking care of guest. Rest assured!
Stayed in August 2025
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Reviewed: July 31, 2025
Daniel
United States21 Reviews8 helpful votes8.0“Clean, comfortable hotel with great location near Millennium Park.”- • Leisure trip
- • Family with young children
- • Premium King Room
- • Stayed 2 nights
Breakfast included / package would be nice.
Sixth floor room on south side was relatively quiet despite the hotel's location fronting the "El". Everything was clean and comfortable - would stay there again!
Stayed in July 2025
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Reviewed: July 29, 2025
Bessie
United States9 Reviews9.0“Great location!”- • Leisure trip
- • Travelers with friends
- • PURE Wellness Deluxe King
- • Stayed 2 nights
- • Submitted from a mobile device
This is a train street and surprisingly I couldn’t hear it from my room. Great location! Walkable to many attractions.
Stayed in May 2025
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Reviewed: July 27, 2025
William
United States11 Reviews10“Amazing!!!!!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Loved everything!!!
Exceptional property and staff... 10 out of 10 !!!!
Stayed in June 2025
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Reviewed: July 26, 2025
Pavlova
United States1 review10“Excellent and would recommend to others and be willing to stay there again”- • Leisure trip
- • Group
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
Can’t think of anything
All the staff we came in contact with was very helpful and pleasant. We arrived a day early and they were able to accommodate us. Our train did not take off for 8 hours after checkout and they stored our luggage while we went out and enjoyed the Chicago. Loved the location it was close to many things we wanted to do and staff was very helpful in telling us how to get there. The first day there I got a little heat overload - went back to hotel and staff we very compassionate about my situation and called me to see if I needed anything. Beds were very comfortalble.
Stayed in July 2025
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Reviewed: July 24, 2025
Cristina
United States13 Reviews2 helpful votes8.0“Convenient location and spacious room”- • Business trip
- • Solo traveler
- • Premium King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Ask for a room that is not facing Wabash which is where the metro train runs and you will hear it. The rooms are a bit outdated but comfortable, it just seemed a bit pricey. And the shower toiletries are hard to pump barely get any soap.
Centrally located one block away from Millenium park- you are smack in the middle of downtown and conveniently close to all main attractions. The room itself is very spacious, the bed is very comfortable, bathroom very clean and upgraded, plenty of towels.
Stayed in July 2025
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Reviewed: July 15, 2025
John
Netherlands9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
Wifi in room was pretty weak.
Good hotel, great location, friendly helpful staff. Good (a la carte) breakfast in the hotel restaurant.
Stayed in July 2025
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