The direction of the air flow from the air conditioning , it was directed to the bed. I have to switch it off.

The shower

Stayed in December 2025

The TV did not have a signal for some reason, and the shower had a small lead onto the floor, but both issues were pretty minor. We did not miss not having a TV as the WiFi was excellent.

The staff there was great, very helpful. Always had a greeting for everyone, and the location was close to the Gaslamp Quarter without being too close. There were plenty of places close by for breakfast. We could easily walk to the sites we were there to see, such as the Midway and Seaport Village.

Stayed in December 2025

Shower drained slowly and the bathroom tap water pressure was not great.

Great location. We've traveled a lot in the past few years, and I have to say this was the best use of space for a smaller room of anyplace we've been in that time. It felt luxurious even though it was compact. The bed was extremely comfortable. Our corner king room was light and bright. Window treatments were attractive and functional. Bathroom areas were attractive. Room lighting was great.

Stayed in December 2025

Would have liked to be able to have breakfast in the hotel.

Very good location with walking distance to most everything in town.

Stayed in November 2025

The staff. I felt unwelcomed and everytime I passed the frontdesk they were chatting and laughing and leaning on each others desks. Also while checking in the lady made me feel uncomfortable and she was not giving me a single smile which was weird as I heard her laughing all the other times I passed the front desk. Even when I passed the desk and greeted them good morning they were just looking at me.

The property was located very good especially when travelling by train or plane. The neighbourhood felt safe and everything was clean. Very spacious room as well.

Stayed in December 2025

Proximity to a conference at Westin was great and the hotel was in a quiet part of the neighborhood.

Stayed in December 2025

Close to downtown

Stayed in November 2025

Average service level and outdated style (true vintage or heritage would have been great). Small room, very noisy aircon at night (woke me up several times, i did not bring earplugs) And... the price (300+$ a night ^^)

Well located, slightly off the Gaslamp area (3 blocks) Clean bathroom and bed linen In-room expresso machine

Stayed in November 2025

The common areas of the hotel are getting run-down and need a refresher. The neighborhood has suffered greatly over the last few years, and there's almost no retail presence at all in the surrounding blocks. It feels like three-quarters of the storefronts are empty, and there are more beggars than there used to be. The restaurant/bar on the ground floor still shows a "Coming Soon" sign from the last time I stayed, three years ago. I feel like I didn't get the room I paid for ... in retrospect, it didn't feel at all like a Premium room, just a Regular one.

The room I had was in good condition, although the shower drain was slow, even after asking for it to be looked at. The location is just the right distance from the conference center for a 10-15 minute walk, and the pricing was reasonably good.

Stayed in November 2025

Parts of hotel are dated but hard to knock the overall experience given the price and location.

Great location, friendly staff.

Stayed in November 2025

Room was ok with basic facilities although the clothes steamer was very useful. Hotel was in a good location to get to points of interest. Nice characteristic building.

Stayed in October 2025

my tv wasn’t working and that was a buzzkill

i liked that it feels safe around the area, room was clean and staff was very appropriate

Stayed in October 2025

Just the room size

Great location for what I planned for, very accommodating great staff

Stayed in October 2025

This is an old hotel that requires upgrades. There is some homeless presence around it.

Location

Stayed in October 2025

False advertising about the bed. It was not a queen size; it’s a full. I have a queen size at home. The pillow also sucked. The power plug in the bathroom did not work. There was a hole in the ceiling by the door. The main disappointment was the size of the bed.

The rooms were decent. I liked the ambiance. It was nice that they give you a free bottle of water and there’s a water-filling station to fill your water for free. The shower pressure and temperature was awesome. The front desk lady (I forgot her name) was VERY nice. She was the best part of the hotel.

Stayed in October 2025

No breakfast available. Even though we paid up front they still took a holding deposit of $225 which took a week to return to the credit card

Location was very good. Bed comfortable.

Stayed in October 2025

The staff were great and we appreciated being able to check in early! The facilities were as expected and the location was convenient.

Stayed in September 2025

Rooms are in need of an update. Apparently there are some updated rooms on the upper floors, but I was put on 3rd floor. First room I was given was very dusty--asked for a different room, which was granted (but not significantly cleaner). Keep in mind that many of the rooms face internal "alcoves" meaning that there is zero view and little natural light. On the other hand, when I stayed 10 years ago, I was given a corner room with a good view and lots of light (a bit more traffic noise though). Two days in a row makeup removers were not restocked. Another day, coffee condiments were not restocked. The in-room coffee is Nespresso, which is good--however only light roast pods were provided and Coffee Mate instead of half and half. Grocery store is within walking distance (Ralph's).

Comfy bed, good shower/water pressure, enjoyed eating at the Tendergreens and CAVA restaurants next door for informal, good food. Loved the shampoo/soap/lotion provided.

Stayed in September 2025

Small rooms and check out wasn’t straight forward.

Great location

Stayed in September 2025

Had trouble with the aircon but the staff were so lovely and upgraded our room for our stay. Not a lot of room for luggage so we had to unpack all our stuff, lighting was a little dark especially walking through the hallways, no netflix or anything on tv.

Staff were so helpful and friendly, the rooms were well done and good for what you needed, bathroom was good size, good storage, nespresso coffee machine was ELITE.

Stayed in September 2025

Room was very small, walls were not sound proof. Room next to us was a little noisy.

Vintage hotel located in a fun location. Walking distance to most attractions.

Stayed in June 2025

Room was small and bathroom was tiny. Parking was too expensive.

Hotel was clean , comfortable and at a good location close to the Gaslamp District.

Stayed in September 2025

Air conditioning is too loud

Location

Stayed in August 2025

A/C a little bit noisy

old fashion style but top location & excellente coffee

Stayed in July 2025