2655 Hyde Street, Fisherman's Wharf, San Francisco, CA 94109, United States
#10 of 219 hotels in San Francisco
Guests' ChoiceBased on 104 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.2
Staff
9.5
Value for money
8.8
Free WiFi
8.1
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End of dialog contentReviewed: 26 March 2024
Robert
United KingdomA real gem of a place to stay - wonderful location with easy walking to attractions and food. The desk staff were just brilliant - helpful and welcoming - Superb service from the moment we arrived til the moment we left; Great job guys/girls!!
Stayed in March 2024
Reviewed: 13 February 2024
Rebecca
United KingdomWe're from England so a kettle would have been perfect but we know that's not standard for America
Our apartment was updated so that was a nice surprise from the pictures we had seen online. Everything was comfortable and clean, the view from the roof was amazing and all the staff were helpful. They even stored our bags after checkout for us.
Stayed in February 2024
Reviewed: 4 February 2024
Sian
AustraliaJust needed some more bedding for the sofa bed.
Great rooms, plenty of space, very clean and fantastic location.
Stayed in February 2024
Reviewed: 1 January 2024
Andrew
AustraliaParking spaces were tight and limited. This was at an extra cost. We didn't have an issue but it is first in best dressed for space.
Great location with easy access to local bus network. Rooms were neat and tidy. Kitchenette was great.
Stayed in December 2023
Reviewed: 10 December 2023
Helen
New ZealandThe Apartment was very dark.
Good location close to Fisherman's wharf and public transport. The Staff were very helpful and nice to have them there 24/7
Stayed in December 2023
Reviewed: 7 December 2023
Elaine
AustraliaWiFi and phone coverage on 2nd floor for me wasn’t great, but we were able to go outside for anything important.
Service was excellent, parking convenient, location excellent
Stayed in December 2023
Reviewed: 28 November 2023
John
Irelandnothing
The location of the suite, the balcony, the size of suite, the superb kitchen facilities and the security were all items we really liked
Stayed in November 2023
Reviewed: 8 November 2023
Rosalind
United KingdomNothing
Wonderful location, trams right outside the door. Friendly, helpful staff, particularly Richard. Cant wait to stay again
Stayed in October 2023
Reviewed: 8 October 2023
Sheril
New ZealandRoom was a bit dark with the dark floors and heavy wooden furniture.
Great location , easy to use public transport or walk to wharf areas. Well equipped apartments which were spotless. Staff were amazing - so helpful and personable. Loved the rooftop area to view the sunset and meet other guests .
Stayed in October 2023
Reviewed: 27 September 2023
Harvey
United KingdomWe had scheduled our arrival with the hotel via Booking.com as between 11pm & 12am. Our flight was delayed and we arrived around 1:15am. I tried to contact the hotel via booking.com to. notify of our late arrival but my messages wouldn't send. Google states the hotel offers 24 hr check in so I wasn't concerned. The hotel did not try to contact us, instead, cancelling our stay minutes before we arrived at the hotel. This meant we had to sit and wait in the lobby whilst staff tried to resolve the issue. The result was we had to be refunded and recharged for our stay, costing us more in exchange rates/fees. Next time, we woulds suggest contacting guests before cancelling their stay. Also, not asking guests to wait in the lobby at past 1am whilst issues with internal systems are resolved.
The location was perfect. you are close to the bay, pier 39 and just down the road there is a great bike shop which offers rentals and tours of the city. The room size was great and very clean.
Stayed in September 2023
Reviewed: 24 September 2023
Mark
United StatesWe loved the location and the spacious suite! The rooftop deck was closed for renovations, but we enjoyed being one block away from the Buena Vista Cafe, one of our favorite spots in San Fransisco. The staff was very nice, we will definitely stay here again in the future.
Stayed in September 2023
Reviewed: 11 September 2023
Russell
ItalyNo complaints!
The room was of a good size, clean and in an excellent location. I'd definitely return.
Stayed in September 2023
Reviewed: 1 September 2023
V
VenezuelaNo reservation for parking
Great location
Stayed in August 2023
Reviewed: 16 August 2023
Adam
PolandA bit noisy street during the day.
Perfect location, close to Fisher Wharf and cable car starting point. The most helpful staff I've ever met (special thanks to Richard for taking care of us). Super clean and perfectly equipped kitchen. Roof top with nice view on Golden Gate Bridge - the best option to check fog level in the bridge area before you go there. Parking lot in the building,.
Stayed in August 2023
Reviewed: 3 August 2023
Shlomit
IsraelNothing
Lots of space, great kitchen, location is perfect, super comfortable beds. We had a view to elcatraz from our porch :-)
Stayed in August 2023
Reviewed: 20 July 2023
Kwan
Hong KongWifi is slow
Location is excellent
Stayed in July 2023
Reviewed: 19 July 2023
Kirsty
United KingdomCar parking spaces are not guaranteed and we didn’t get one until our 3rd and final night. It is possible to avoid paying $60 per day if you are committed to moving the car every couple of hours! As it is free from 9pm-10am
Location is spectacular. The roof top is THE best place to watch the 4th of July fireworks. Tram stop right outside the front door. Staff were really lovely. Kitchen is fully equipped
Stayed in July 2023
Reviewed: 5 July 2023
Debra
United StatesNothing.
Excellent accommodations. Great location. Outstanding staff.
Stayed in June 2023
Reviewed: 1 July 2023
Andrew
AustraliaWater pressure in our shower was really poor. Rm 203.
Fabulous property near the tourist area. Spacious well appointed suites. No complaints at all.
Stayed in June 2023
Reviewed: 28 June 2023
Sara
GermanyExcellent location, sympathy staff, clean very good 👍
Stayed in June 2023
Reviewed: 3 June 2023
Vanessa
USAAll good - No issues.
Excellent location, outstanding staff (they were so thoughtful), great big comfy bed, lots of hot water for shower, modern, very clean, great kitchen, lots of space to put everything... and a rooftop area to enjoy.
Stayed in June 2023
Reviewed: 17 May 2023
Lynda
United KingdomThe floor boards above us were very creaky & whoever was above walked about constantly. Bathroom is small. Didn't like having minimal natural light in the bedroom - our room backed onto the internal area of the block. There was quite a lot of road noise, which wasn't conducive to sitting out on the balcony. Fisherman's Wharf is very touristy, so from our point of view, it did not appeal to us. Other people would have found it fine though.
Overall we thought this was very good accommodation; very clean, size of most rooms very good & it had a well equipped kitchen with plenty of work surface. Since we eat most meals in, this was very appreciated. Wi-Fi very good. Excellent location for Alcatraz ferry; about 20 mins walk. Staff were helpful & very pleasant. There is a useful, small launderette on-site.
Stayed in May 2023
Reviewed: 26 April 2023
Miles
United KingdomThe property is spotless and extremely well run. Richard on reception was tremendously helpful, and the cookies are delicious.
Stayed in April 2023
Reviewed: 24 April 2023
Marc
Australiaconvenient location lovely staff
Stayed in April 2023
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