Both hot tubs need some TLC and the one that was covered (intentionally) in sand on the bottom seemed unsanitary. I appreciate the need for an adult only section, but there was no hot tub that teens could go into which would be greatly appreciated as the pools were very cold. Most staff were really great, but a few were a bit surly. A little more variety in the food options would be great for people staying more than a few days.

Fantastic location and view. It's a bit dated, but mostly well maintained. It had great amenities - everything we needed - and was perfect for both teens and adults.

Stayed in February 2024

I think they should have a restaurant that had breakfast buffet. Ulu restaurant is a little overpriced. We did have breakfast there twice and dinner once.

We loved our room. It had a beautiful view of the ocean and pools. We could see whales from our balcony.

Stayed in March 2024

Too expensive

Stayed in February 2024

Went to the Luau but was never told where to check in.

Beautiful and clean.

Stayed in February 2024

Boats taking off right in front of hotel with people walking by all day long.

Beautiful property with many activities for families. Lots of food options and shopping next door.

Stayed in January 2024

The constant music at the bar 18 or so hours a day was really annoying. Being so close to the beach it would be nice to be able to leave the windows open and listen to the sea but we simply couldn’t and that’s a real shame.

The location is absolutely fabulous, we could see whales from our balcony, it was fantastic. Right next to the Whaler’s village too which is lovely.

Stayed in December 2023

Nothing

This is my 4th time there. Absolutely love it. It so nice to have everything right there for you. It’s perfect walking to the Whalers Village and to just take a walk

Stayed in June 2023

I did think the room was a smidgen too small but it did not negatively effect my trip in the slightest. My fiancé thought the room could have had better soundproofing because you could hear noises in the hallways easily. The shower in the bathroom was modern and great to use but is loud and might wake people up. Parking was $45 a day for self parking but at least the parking garage was very close and easy to get to quickly.

I recently stayed at the Westin Maui Resort & Spa for five nights and had an excellent time with my fiancé. The resort is packed with fun and entertaining amenities, convenient restaurants and bars, and a very cool pool area with waterslide. If you are staying in this area of Maui mostly to go to the beach or sit by the pool then you will not be disappointed with the Westin. The location is right on Ka’anapali Beach so you can step directly on the sand. For the price, which is very expensive, I was extremely happy with the beachfront views and interesting pathways and sights. I was happy with the King bedroom I reserved and even though I did not have an ocean view I really enjoyed the garden view that overlooked the nearby golf course and had the mountains in the background. The room was very clean and the bed and bath areas were great. I really liked the bedding and mattress. The staff were all very friendly and helpful. The food that we ordered from the Hale Moʻolelo was pretty good both the takeout and dine in. We appreciated that the Hale Mo’olelo was open late. There is often live music and we were very impressed with one of the singers during our dinner meal. I did not get a chance to try the fancier restaurant or their market & eatery. I got drinks from the poolside bar and the Hale Mo’olelo and they were always made great tasting and strong with booze. One of the best parts was the lobby of the resort which had a gigantic coy fish pond with lots of real flamingos just hanging out. There is also three larges cages with parrots and cockatoos for the guests to enjoy viewing. The resort has little events going on all the time. My fiancé was able to have a parrot walk on her head from the animal trainer and often employees would be handing out freshly cut fruit. The Westin has a sidewalk the follows the length of the beach past other resorts and is a fantastic walk to start the morning. There is also a shopping mall directly next door in walking...

Stayed in June 2023

great beach location, very friendly for swimming. tons of restaurants and shopping nearby.

Stayed in May 2023

Fabulous hotel on the beach with great amenities

Stayed in April 2023

All of the restaurants were great!

Stayed in May 2023

everything closed early and few selection of restaurants.

beautiful location

Stayed in May 2023

Poolarea is more 5* than 4*, 2 restaurants very nice and very good food, nice bar, good breakfast at starbucks, beach very beautiful no rocks just sand and waves and save swimming no currents, we saw turtels and manta rays, very friendly staff

Stayed in May 2023

Made aware of deals before looking elsewhere

Location was great

Stayed in May 2023

Great pools and outdoor

Stayed in April 2023

The room was not upto my expectation. For the amount spent I was expecting it to be much luxurious. That was a disappointment actually.

The amenities were awesome, the pools, the hot tub, the cabanas, the restaurant, the birds and the vegetation around were all top notch.

Stayed in April 2023

price

ambience & location

Stayed in April 2023

Staff goes above and beyond, everything is so easy. The landscaping and tropical setting is breathtaking.

Stayed in February 2023

There was nothing wrong

All went well

Stayed in January 2023

Made the mistake of asking for a King size bed. Ended up with a view of the dumpster. The beaches were small and a little crowded. 2 of The 3 times we asked the desk for help, the person was a bit surly, as though we were bothering them.

The resort itself was beautiful. Lovely water features, landscaping, birds and Koi fish. The restaurant was great. Yummy dishes and no waiting most of the time. Poolside service was great.

Stayed in January 2023

pools and beachfront, proximity to Whalers Village

Stayed in January 2023

Some front desk staff were quite dismissive of other than elite guests and not very welcoming. Which was really disappointing when we arrived at the resort excited about our stay. One of the valets broke a wheel on our luggage and bent the license plate on our rental in half. The pool and concierge staff, were however excellent.

Beautiful facilities and location

Stayed in December 2022

Adult pool was great.

Stayed in October 2022

the size of my room and the beds. thought it would be slightly bigger for the price. Even when we considered upgrading to the next size room, the next size offered less storage for clothes. so we stuck with our smaller room because it had more clothes storage.

The location was excellent. The restaurants, proximity to the beach, Whalers Village. Also the grounds were excellent, the many pools, landscaping

Stayed in September 2022