350 Pleasant Valley Way, West Orange, NJ 07052, United States of America
#3 of 4 hotels in West Orange
Guests' ChoiceBased on 467 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.2
Staff
8.5
Value for money
8.2
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Keisha
United States of AmericaBreakfast could have been better. Limited variety.
It was clean and had an outside area and grill. Near restaurants.
Stayed in April 2024
Reviewed: April 22, 2024
Celeste
United States of AmericaOnly thing I would have changed was for breakfast to start earlier. (We had an early flight.)
We arrived to find that we had been upgraded to a suite! The staff were friendly, competent, and eager to help. Breakfast buffet was great.
Stayed in April 2024
Reviewed: April 21, 2024
David
United States of AmericaToilet wouldn’t flush had to fill tank with water so it would flush
Clean close to daughters college
Stayed in April 2024
Reviewed: April 21, 2024
Mary
United States of AmericaThe alarm clock had no cord attached to it and the chargers on the lamp did not work.
Location was excellent. Breakfast is always good.
Stayed in April 2024
Reviewed: April 19, 2024
Emmanuel
United States of AmericaBath top.
Cleanliness and the amenities.
Stayed in April 2024
Reviewed: April 16, 2024
Kim
United States of AmericaThere were kids running in the hallway on Saturday playing in the hall. The rooms did not have enough towels, our phone was broken so we could not use it to call for service. We had to go downstairs for everything.
Beautiful rooms. Friendly staff! Great location.
Stayed in April 2024
Reviewed: April 13, 2024
Ria
Trinidad and TobagoBeautiful property 👌 ❤️
Stayed in March 2024
Reviewed: April 1, 2024
Neil
United States of AmericaNone
The room, breakfast and value
Stayed in February 2024
Reviewed: March 24, 2024
Temelso
United States of AmericaThe breakfast the lady was rude very unprofessional. The coffee was almost weak more watery
Front desk staff was nice professional
Stayed in March 2024
Reviewed: March 21, 2024
Shulli
IsraelThe location is good only if you have a car. If you are planning to comute to manhattan, choose a closer location, lot's of tolls , and public transportation is really bad in NJ.
A Great hotel at a reasonable price, The staff did everything possible to accomodate us. The rooms are big, comfortable and clean. And tge Beighborhood is safe with a couple restaurants in walking distance.
Stayed in March 2024
Reviewed: March 21, 2024
Georgina
United States of AmericaToilets run
Ease of checking in. 24 hour coffee. Staff very friendly.
Stayed in March 2024
Reviewed: March 3, 2024
George
United States of AmericaTerrible WiFi, no working remote for the TV
Location
Stayed in February 2024
Reviewed: February 27, 2024
Vitaliy
United States of AmericaSmall beds
Everything Comfortable and clean room
Stayed in February 2024
Reviewed: February 27, 2024
Telesha
United States of AmericaNo place to really eat, restaurant listed on website is not available for hotel guests. Dining area not clean or half cleaned
Staff is extremely friendly, rooms are clean and comfortable. Front desk staff amazing and friendly, helpful and knowledgeable, accommodating to the needs of the guests. The Chef for breakfast was amazing friendly and genuinely cared about preparing food.
Stayed in February 2024
Reviewed: February 24, 2024
Esther
United States of AmericaWe stayed two nights at the third floor. The bathroom sink don’t drain well. The AC was really loud.
The room and the hotel is clean, the bed is comfortable, the receptionist and staff are really friendly, we really appreciate it.
Stayed in February 2024
Reviewed: February 23, 2024
Tyba
Trinidad and TobagoWiFi didn’t work in our first room
The location the Friendly of the staff. Donna at front desk was very friendly and helpful. She deserves a raise.
Stayed in February 2024
Reviewed: February 15, 2024
Marie
United States of AmericaThat during my stay there were no ice machines working which was a big in connivence. Had to go to the store twice for bags of ice. I was there for two night. Uncomfortable. Felt I should have some compensation back from the Facility due to inconvience plus remote work Santa work had to go down twice.
It was quite comfortable.
Stayed in February 2024
Reviewed: February 13, 2024
Ayca
United States of AmericaBreakfast could have more variety
Clean and quiet
Stayed in February 2024
Reviewed: February 13, 2024
Ayca
United States of AmericaBreakfast could have more variety.
Clean and quiet
Stayed in February 2024
Reviewed: February 11, 2024
David
United States of AmericaBathtub doesn’t have a stopper
Close to daughters college
Stayed in February 2024
Reviewed: February 11, 2024
Theresa
United States of AmericaThe check-in staff was pleasant, but the staff member at check-out was not at all friendly, leaving a less satisfactory final impression. And, although the guest room was clean and comfortable, the decor should be bumped up a notch. The "artwork" on the walls was small-sized, cheap pieces that would seem more at home in a college dorm--or a thrift store--than in a grand-style hotel. The artwork in the hallways was much nicer, all NJ-themed. There were also a few items in need of attention, such as the missing sink plug.
Nice atmosphere, comfortable dining room, clean guest room. The location and overall pleasantness of the hotel will prompt us to stay there again, as we come through the area quite often.
Stayed in February 2024
Reviewed: February 11, 2024
Telesha
United States of AmericaNo restaurant
Staff was amazing
Stayed in February 2024
Reviewed: February 11, 2024
Jason
AustraliaIt was very spacious and clean and the staff were friendly and helpful
Stayed in January 2024
Reviewed: February 2, 2024
Telesha
United States of AmericaI wasn’t to keen on the breakfast
Staff was amazing and friendly,
Stayed in February 2024
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