Not applicable

Location

Stayed in April 2024

The room was very nice and cozy. I would book the same place.

Stayed in March 2024

I would prefer to have disposable cups for the coffee machine

Stayed in April 2024

Clean

Stayed in March 2024

Not enough coffee pods

Sleeping furnishings very comfortable. Towels nice and soft Everything you need for a short stay

Stayed in March 2024

Clean, practical, smart

Amazing! Well done!

Stayed in March 2024

Difficult to communicate with the host.

Online check in. Clean room. Comfortable beds. Shared kitchen and bonus space in lobby. Location was perfect!

Stayed in March 2024

Everything was simple and easy - door codes worked, rooms were simple but clean and comfortable. It was all we wanted.

Stayed in March 2024

Nothing

Nice location, cozy, quiet, and the rooms are very clean.

Stayed in March 2024

While the room had a coffee maker to help jump start my mornings, I did miss not having any breakfast offerings. But the property is within walking distance of the downtown restaurants.

This property utilizes a contact-less check-in. I was emailed the room number and pass code prior to my arrival. This was super easy and convenient! The room was very comfortable and quiet. The staff I did meet was very friendly and welcoming.

Stayed in March 2024

Loved that there were dishes for eating. The room was very spacious and clean. A bonus was having music playing as we arrived. Thank you for a lovely stay!

Stayed in March 2024

Could have used more light by the mirror. Otherwise, everything was great!

Very clean. Beds were comfortable. Appreciated keyless check in. The fridge had a real freezer, which was appreciated.

Stayed in March 2024

Observations….The bathrooom needs hooks for clothing and a shelf to put things on nearby the sink. There were 2 of us and only 1 chair to sit on to watch tv the other had to sit on the bed or foot stool (no back support, not relaxing at all). Oh and lastly, the mini fridge (which I appreciate having) was on the floor and kinda difficult to see inside, had to get on hands and knees (not cool) needs to be raised/lifted to knee height. Overall not a deal breaker, more a convenience as getting older and getting on hands/knees isn’t easy getting back up as it once was.

Great location to town, king room w/balcony was large and roomy. Beautifully redone room - loved the T&G for the ceiling, Adirondackie. Had the king room with balcony- liked looking out and down to see things. Comfy beds and pillows and hard wood floors - bring slippers. Good water pressure.

Stayed in March 2024

Observations….The bathrooom needs hooks for clothing and a shelf to put things on nearby the sink. There were 2 of us and only 1 chair to sit on to watch tv the other had to sit on the bed or foot stool (no back support, not relaxing at all). Oh and lastly, the mini fridge (which I appreciate having) was on the floor and kinda difficult to see inside, had to get on hands and knees (not cool) needs to be raised/lifted to knee height. Overall not a deal breaker, more a convenience as getting older and getting on hands/knees isn’t easy getting back up as it once was.

Beautifully redone room - loved the T&G for the ceiling, Adirondackie. Had the king room with balcony- liked looking out and down to see things. Comfy beds and pillows and hard wood floors - bring slippers. Good water pressure.

Stayed in March 2024

Our stay amenities included Disney/ Hulu service since they do not provide regular tv. This service was not set up on our tv and made an attempt to get in touch with the property, however we did not hear back from them with a fix.

The property was very close to the main town (approx .2mile walk) which was nice. The property was very updated, we did not use a key card to enter the room, they provided an electronic passcode and room number prior to our arrival. The rooms were very clean and cozy. The bed & pillows were very soft and there was, what we believe to be, a weighted extra blanket which was made of a nice material. There was ample parking. There was also a fire pit area in the back with ample firewood and the area felt private which was really nice.

Stayed in March 2024

The lack of a dedicated front desk person along with all of the self check in stuff seems to fluster some folks. I'm fine with it, but I could see it being a real problem for someone checking in at a late hour if anything went wrong. I did have to call to find the wifi information and it is hard to find the phone number for help when problems occur. It would be useful to have basic information prominently posted somewhere in the lodge (or outside the lodge door). All of the above could be solved with clear signage in the lodge and in the rooms. Most of this comes down to clearer communication and documentation which I think would make this sort of self-serve model less bumpy. The current model has the guest getting a myriad of emails all with different pieces of the information that are not easily found when trying to load in from a car. My guess is that the people receiving the calls are dealing with mundane issues all day long (like wifi password) and can't focus on work that betters the guest experience. I also feel like the lodge fridge probably could stand to be cleaned out on a regular basis. It wasn't clear if I could use anything in the fridge, but when I opened it I wasn't sure I wanted to lol.

I really enjoyed the lodge space. I'm an early riser and my wife isn't so having a place to be in the early morning was a good thing for a motel style space. Fast wifi and super comfortable beds. Check in was easy for me, but may not be easy for everyone.

Stayed in February 2024

Clean basic no thrills room , convenient location, great value during busy season

Stayed in February 2024

Very cozy place

Floors needs to be cleaner

Stayed in February 2024

Difficulty with email check in. Code was not displayed in a noticeable manner.

Clean, black out shades, close to town.

Stayed in February 2024

Walls were a little thin and the children in the room next to me were very loud. When the father stomped his feet to shake the snow off, it shook my room

Super easy to find. Good location.

Stayed in February 2024

The room heater is too loud, I had a hard time sleeping.

Saranac Road is a wonderful location! Loved how quiet and private our room was. Miquel was very helpful and kind.

Stayed in February 2024

There is nothing that I didn't like

I love everything it was amazing

Stayed in February 2024

For the door entry beware you will need an app on your phone or use the keypad and there is no chain lock in the inside, this was concerning, so beware if traveling alone.

The room was very clean and simple. There was a small kitchen area with a mini fridge, microwave, toaster and coffee maker. The room also came with plates, bowls, silverware and cups. The heated flooring in the entry and bathroom area was a great surprise, it really helped wick away the water from the snow being tracked in. The toiletries were top notch. The room was also equipped with an Alexa which was nice for getting the weather in the morning. Overall was a great place for a weekend or extended get away!

Stayed in January 2024

The bed/pillows are a little uncomfortable. There was a lot of ice in the parking lot and I actually fell on the ice in the lot while walking to our car at night. We did find a bucket with a little bit of salt that we put down so nobody else would fall but there was not much salt left

Room was very clean and the staff is very kind and accommodating. Our room was spacious with large televisions. Heat in the rooms works very well. Comfortable accomodations.

Stayed in February 2024