400 Haynes Road Route 15, Sturbridge, MA 01566, United States of America
#12 of 12 hotels in Sturbridge
Guests' ChoiceBased on 266 hotel reviews
4.6Cleanliness
5.7
Comfort
5.8
Location
5.8
Facilities
5.1
Staff
6.1
Value for money
5.8
Free WiFi
4.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 9, 2024
Mcpherson
United States of AmericaNo amenities,. No breakfast. Not even continental.. Bedding torn. Did not expect subpar room just because we only wanted one queen size bed. Coffee pot broken in lobby. Chosen because we stayed at very nice Wyndham in Fishkill NY All floor rugs fifthly. No extra blankets
Not much The bath room was clean and had hot water but not enough grab bars.
Stayed in April 2024
Reviewed: April 1, 2024
Jennifer
United States of AmericaOnly 3 pillows, broken walls, no fridge, no hot water people not staying hanging out and swearing in the foyer
Nothing
Stayed in March 2024
Reviewed: March 21, 2024
Heidi
United States of AmericaSome of the guests appear to be long term and a tad shady, I didn’t feel safe alone as a female. I went in close to midnight alone to check in, view the room & turn on the heat. There were 3-4 people that weren’t loud or aggressive but I suspected one was a prostitute/addict, another male guest came up behind me while I was leaving the room and just stood there and began asking me questions and followed me outside to my car, just a creepy guy. My partner was in the car w/the kids and the guy just hung around outside. The room had an odd smell near the bathroom but not overwhelming, not waste or food, maybe old mold. The one bed had a pretty bad dip in it, we just suffered through. It was a little noisy by the wall when we laid down. It wasn’t dirty but it could have been cleaner. The breakfast was OK for what it was, the curtains being closed gave the breakfast room a bomb shelter feeling. Ice machine & coffee machine were not working, but ice machine was being looked at for repair and there was a Keurig.
Affordable with two queen beds to accommodate our family. Lobby had nice decor/style. The outside view was pretty in a natural kind of way. The bed cover & blanket were nice. The shower was hot. The carpet looked almost brand new. Reasonable amenities for the cost. Had a grab-n-go breakfast. The hot water for oatmeal can be gotten from the Keurig or warm it up in the microwave.
Stayed in March 2024
Reviewed: March 2, 2024
Sarah
United States of AmericaWalls very thin, if you’re next to a snorer good luck. The room was falling apart and the locations behind the gas station is confusing to get to as first.
Nice front desk people
Stayed in February 2024
Reviewed: January 29, 2024
Emmanuel
United States of AmericaNot enough towel Q10
Staff good
Stayed in January 2024
Reviewed: December 16, 2023
Brandon
United States of AmericaThey do not offer late checkout, no microwave or mini fridge in the room, AC filters were very dirty, only 3 pillows for two people.
Staff was great, facilities were clean for the most part.
Stayed in December 2023
Reviewed: November 16, 2023
Elhadidi
United States of AmericaUnfriendly same person at check in and out
Small but clean room
Stayed in November 2023
Reviewed: November 5, 2023
Christopher
United States of AmericaRooms smelled awful, bad location, slow internet
Staff was funny
Stayed in October 2023
Reviewed: October 15, 2023
John
United States of AmericaBreakfast sucked. Bathroom dirty. Heater was loud and elevator was like an old freight elevator.
Stayed in October 2023
Reviewed: October 2, 2023
Angela
United States of AmericaNo microwave no fridge smelled bad no ice bucket
The staff was nice
Stayed in October 2023
Reviewed: September 30, 2023
Aman
Indiabreakfast could be better.
Stayed in September 2023
Reviewed: September 24, 2023
John
United States of AmericaVery noisy. Room above pounded the floor with stomping and what sounded like dropped luggage, shoes, running kids. 10:30 PM. Then next door room put TV on loud midnight to 1AM. Only one bath towel for two of us. Hard to find the motel - poor signage on the entrance. Advertised breakfast was a joke. Staff set wake-up call 20 minutes after our request.
Bed was comfortable.
Stayed in September 2023
Reviewed: September 4, 2023
Angela
United States of AmericaBed was ok for comfort. Issue is the walls are too thin. People on both sides of our room were loud. One banging stuff. The other had the TV up way too loud all night long. Plus the smoke detector above the bed was blinking all night long. i didn't sleep.
Room was clean. Staff was nice.
Stayed in September 2023
Reviewed: August 21, 2023
Jason
United States of AmericaBreakfast may as well not been there. That’s been typical post COVID. The noises were tough to deal with. The microwave needed replaced.
Room was clean. Bed was comfortable. Staff was overall friendly and efficient. Price was good compared to the area
Stayed in August 2023
Reviewed: August 9, 2023
Krishna
United States of AmericaMost of it....At first we missed the sign to turn into road..Its behind a truck stop off to side and sign is small and we thought we were in wrong area. No pool and I even sent message to see if open but no reply. We had small one bed room on ground floor due to elevator wasn't working so we asked to not have to climb with our luggage. Tv and cable stinks. It was a sketchy place. The girl at front desk was nice and polite but couldn't tell us anyplace to eat or place to go to find food or much about next town, etc...We were in town on a Monday night through Wednesday morning for Brimfield Antique and places are more open end of week. We finally on our own found shopping area that had your normal food places. It was a great price for 2 days stay which allowed us to spend more at Brimfield but I would find a hotel closer to show and better area
That it was off interstate,
Stayed in July 2023
Reviewed: August 8, 2023
Leah
United States of AmericaNot a great location near the truck stop. Too many transient people Not safe ...
Price. The room was fine. Clean.
Stayed in August 2023
Reviewed: July 18, 2023
Rachel
United States of AmericaIt was little dirty our room.bath could used a bit of a scrubing. ... also the pool could have been opened and there is no breakfast it pop tarts and doughnuts
Location was good for us went to Brimfield flea market
Stayed in July 2023
Reviewed: June 25, 2023
Beckrichardson
United States of AmericaHard to locate with GPS. Small sign at driveway, and GPS takes you through the truck stop. Room was very outdated and needed some detailed cleaning. Ice machine was not working, so staff had to get ice from kitchen area.
I chose the cheaper option for an overnight stay during a long drive. It was not far off the highway.
Stayed in June 2023
Reviewed: June 16, 2023
Lorie
United States of AmericaThe pool was not open, breakfast items on booking.com were not specific. It said free breakfast. Not breakfast items. Bathroom tub needed to be cleaned before it could be used. Had to extend their stay an extra day and ended up costing an extra $10, for the night, with no amenities.
Stayed in June 2023
Reviewed: June 4, 2023
Jonathan
United States of AmericaBreakfast they have only granola bar fruit
Breakfast the worst bathroom dirty
Stayed in June 2023
Reviewed: May 30, 2023
Ashley
United States of AmericaThe staff wasnt exactley pleasent. Very rude. But i think they were also understaffed for a busy memorial day weekend. Deffinitly needs more staffing. I feel as the rudeness wasnt intended, just maybe the staff was frusterated from being super busy and overworked. The same worker that checked us in at 3pm was there at 11pm and at 8am when we left.
The room was dirty, ( bed was clean) but their was food still in microwave, trash on the bathroom floor. The bed was comfortable, and room was spacious as we had a suite. It was what we needed though, sleep and shower after a 700 miles motorcycle ride. But i think housekeeping could have done a better job.
Stayed in May 2023
Reviewed: May 27, 2023
Laurence
United States of AmericaPoor signage to find it A cubicle you can't turn around in Very poor TV signal and channel Not sufficient breakfast
Stayed in May 2023
Reviewed: May 23, 2023
Kati
United States of AmericaI was given a room that hadn’t been cleaned, which they did end up switching. They advertise complimentary breakfast but it’s actually just snacks like pop tarts set out in the morning. The second night of my stay my key card was randomly deactivated. Just generally seems to be disorganized.
The price was good
Stayed in May 2023
Reviewed: February 20, 2023
Amber
United States of AmericaThe staff were not friendly. There was no breakfast or coffee. The facility didn't feel very clean
The price was great
Stayed in February 2023
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