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  5. Reviews of University Inn Duke

Reviews of University Inn Duke This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

502 Elf Street, Durham, NC 27705, United States of America

#18 of 71 hotels in Durham

Guests' Choice

Review Score

Based on 458 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.8

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    No disposable slippers inside the room. Hope there is a hand shower beside the shower head. The lighting is not good at night.

    The staff is very nice. Taxi reservations, coffee, and luggage storage services are available. The room for two beds is huge. A lot of towels. Love the shampoo and shower gel. Microwave is there for heating foods. The dressing table feels luxurious. Within a 20-minute walking distance to supermarkets and the Duke campuses. Great choice for a campus visit.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    The stay was good, the first night we had the room next door played music to load 2am
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The room was clean and the price was reasonable.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast setved

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only minor issue was the bed frames for the beds were so squeaky and noisy. Any tiny movement was very audible. And the pillows were tiny. Other than that, the room was nice.

    Clean and affordable. Efficient staff. Easy location to downtown Durham.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Would stay here again
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Small bathroom

    Floor Room size

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Great hotel, noise a problem
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing was the noise, you could hear every sound. The walls are paper thin!!!

    The receptionist was friendly and kind. The room was warm and inviting. Loved having a tub!

    Stayed in March 2024

  • Reviewed: March 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The staff was so very helpful.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Have stayed there 8 times and will go back
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathrooms are small.

    Been staying there for years. Speaks alot when you see the same faces year after year. Shows ownership values their staff and staff feel respected and loyal to ownership.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Very pleased! Like Arnold Schwarenegger said, "I'll be back." In fact, we'll be back in 3 months.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    What could have been better, you ask? Well, for starters, having to wait two hours from our appointment time to see the doctor is a downer, but that is not your fault.

    Your staff that manned the desk was professional and courteous. We explained we needed transportation to the hospital, and within 5 minutes a courtesy car and driver appeared. Same routine when we needed a car to bring us back to the motel.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom too small

    Excellent 👌 hospitality

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't have any

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Better food and drink options would be nice but not a requirement for me.

    Room was well kept and clean. Very comfortable.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Great location and cleanliness
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Very clean and comfortable

    Stayed in February 2024

  • Reviewed: January 28, 2024

    9.0
    Wonderful
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shuttle was very helpful.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    Very nice. Facility clean & comfortable.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Location ver convenient

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Overall good experience
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was a little tight.

    Very clean. Nice, large room. The bed was super comfortable. Great location to DPAC and other venues. Staff was super friendly!!!!

    Stayed in October 2023

  • Reviewed: January 17, 2024

    10
    Great place that is close to town.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The property was close to Duke University and the Durham Bulls baseball park. The workers were friendly. I arrived about 2 hours early and they had my room ready.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    You get what you pay for: not a luxurious experience but your needs are covered, including a fridge and microwave in the room and laundry down the hall.

    Duke University Inn is great for a practical visit to Duke. It's walking distance from the campus and the shuttle is a really special service (will drive you anywhere in a 3 mile radius). All the employees were lovely.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    We were there for a husband's appointment at Duke Cancer Center. We utilized the complimentary trans
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I didn't get the medical rate :( my fault because I didn't book with them directly.

    Room was very clean. Breakfast not included but there was free coffee. Staff was EXCELLENT.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    10
    It was a Pleasure, stress free
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in January 2024

  • Reviewed: December 4, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet

    Stayed in November 2023

  • Reviewed: November 26, 2023

    9.0
    Great stay at great price, staff accomodated everything we needed
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Parking lot was a little tight, bathroom was small but overall room was clean

    Location was good staff was friendly. Wheelchair accessibility was also great for my daughter as well.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    7.0
    Good
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking and small bathroom 😱 Not much to offer in snacks, breakfast etc

    Close to Hospital

    Stayed in November 2023

Showing 1 - 25

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