No microwave or flat pillows. We like a choice in the three pillows they place on the beds.

Quiet and clean best describes our experience. Valley River Inn is conveniently located with many amenities to eat, sleep and shop if you need to. Our beds were great, pillows not so great for our needs. Our room contained a refrigerator but no microwave. A Keurig offers a taste of local roasted coffee, however if you are a tea drinker, you will need to run water through the machine once for hot water. The place met all our needs and the price was perfect.

Stayed in February 2023

NOTHING

UPGRADED TO RIVER VIEW , NO CHARGE

Stayed in February 2023

There was a problem with the door lock mechanism in the room adjacent and it was very noisy as the guests couldn't get in and then the mechanism had to be changed. Need to let the adjacent guest know what is going on.

Quiet, nice facilities, restaurants nearby, hiking trail nearby

Stayed in February 2023

property feels like it needs a major refresh, seems used up

love this location on the River

Stayed in February 2023

The place could use a refresh but is still clean and comfy. Request the top floor because you can hear people walking above you if you don’t.

We have stayed here many times while visiting our daughter at college. Very large rooms and nice restaurant/bar on-sight.

Stayed in January 2023

No elevator and no warning about not having one. Had my hips replaced recently so it was difficult 😕

very spacious room with comfortable bed. Really nice😊

Stayed in December 2022

hard to get therefrom I-5

Stayed in January 2023

need's updating

location, good restaurant

Stayed in December 2022

close to airport

Stayed in November 2022

The windows were dirty and full of cobwebs which made the views less spectacular. The bedroom needed a clock and convenient outlets to plug in devices.

we love the location on the river. the view is gorgeous with a spacious balcony. the size of the room was excellent, comfortable with everything you need.

Stayed in November 2022

No housekeeping during the two day stay. I was told housekeeping has to be requested 24 hrs ahead of time. That would have been before my check in time. I was able to get fresh towels.

Convenient

Stayed in November 2022

coffee maker needs replacing. lukewarm and terrible. move safe to closet and get a microwave

location and dining

Stayed in November 2022

the extra fees. I have stayed there 4 times in the past two months and i still get charged a $50 deposit and a nightly parking fee of $10 which is a rip-off for Eugene.

location and room rate was competitive for the area

Stayed in October 2022

It was old and had a old smell .

Ok

Stayed in October 2022

pool wasn’t open

nice restaurant on the river. close to town

Stayed in September 2022

There is a $10 fee for parking there.

The Inn is located by the river and biking trail. We had a wonderful dinner at Sweetwater. It’s very clean with a historic lodge feel. It is directly beside a shopping mall (which was a complete surprise), so lots of places to eat and shop within walking distance. Only 15 minutes from the airport.

Stayed in October 2022

Just need to have house keeping to come by in the mornings to make sure you have plenty of tp and garbage bags other than that it was very nice

Stayed in October 2022

Good service and great views.

Stayed in October 2022

another guest played their music very loudly at night and every morning at 6:30.

Stayed in September 2022

Clean, nice view, good restaurant. Room was bigger than expected.

Stayed in September 2022

needs a bit of a refresher

the river

Stayed in September 2022

There was no breakfast included. There was no microwave in the room.

I liked the room. it was large and comfortable.

Stayed in September 2022

Some of the staff was not helpful. The restaurant service was very slow.

Great location

Stayed in September 2022

Clean the patios

The hotel was very nice except for the patio, you couldn't open the door because of all spiders and cobwebs.

Stayed in August 2022

The front desk said they couldn’t reserve a ground floor room because I need to call back an hour later. It is not hard to take a message and do it in an hour. The women at the front desk looked very unhappy to be there. Also it has a restaurant that is inconveniently closed at check out time for like 30 min!!?!? Who wants to wait 30 in a lobby for brunch? Not me! Way to starve your guests! Also the snack area is unmanned and employees are irritated to take time from what they are doing to serve you! The family in front of me were unhappy with the service and no one wants to stand for 20 min to get crackers. It is even more of a pain with toddlers. Hospitality is not what comes to mind about getting food here!

Clean, big rooms, nice pool, convenient location

Stayed in August 2022