There was nowhere to set our luggage. We set it on the dining room table. The cleaner that was used had a very strong chemical smell. We had to open up the windows and air out the room.

Stayed in August 2025

room furnishings worn and needed updating

staff very pleasent and helpful

Stayed in September 2025

not much. Only complaint was the staff at checkin was a little rude.

beautiful, clean and well setup facilities

Stayed in August 2025

Bed was hot and saggy

Hot tub, nice kitchen and quarters

Stayed in July 2025

There was construction going on. I'm not sure I was told about it. No Pool

Location was amazing

Stayed in June 2025

That’s bear the skiing and shops

We love staying there. It’s convenient.

Stayed in February 2025

The TVs were old and didn’t have modern apps. We realized each owner decides what they have so the management couldn’t help us. It was an expensive stay to be so outdated.

Amazing location and comfortable lodging. We loved the lay out of the apartment. The place was super clean and the kitchen was well equipped.

Stayed in January 2025

Second bedroom in our 2 bedroom condo was super creaky and set up in a weird way. Mattresses were quite soft. TV's were not very functional, could be updated given the price was quite steep. Hot tub was broken or non-operational, the pool was used instead which was nice but could have been a little hotter.

Staff was great and super accomodating. Allowed us to check in early and have a later checkout. Location was perfect and super easy to get around!

Stayed in January 2025

Air conditioner didn’t really cool entire place. Mainly just the room it was in. Very hot in bedroom

Love the kitchen and ability to cook own meals

Stayed in July 2024

There was nothing not to like.

I traveled late in the season May so most restaurants were closed.

Stayed in May 2024

Resort fee not itemized or mentioned on Booking.com invoice. It was $35 at checkin and then increased to $56. When I balanced my bank account the fee charged was $90!!! I won’t be reserving with Booking.com in the future.

Location to ski lifts

Stayed in May 2024

Inflated prices.

Location, good for music festival.

Stayed in April 2024

That we had to leave. :)

Our group loved the room we were in. It was clean, comfortable and had great decorations from Palisades. The hot tub was easy to get to and the ski lockers were convenient and safe. We can't wait o come back next year!

Stayed in April 2024

Nothing really, except when I check in they can’t find my reservation. They said booking.com sent my first name as last name etc.

Location is good. Good ski lockers and indoor parking. Staff is nice and room is decent size.

Stayed in March 2024

Tricky to turn on the ceiling fan/light.

Good location, undercover heated parking, full size coffee maker

Stayed in February 2024

Very pricy during holiday season.

Location is great, just a few steps away from Gondola / Tram to ski / snowboard. Beautify place. Jacuzzi is nice. My sons love the kids club (only available during holiday season) which provide games, extertainment, cartoons after coming back to ski.

Stayed in January 2024

the condo needs more hooks for jackets..etc..

the attendant who checked me in ..tristan? young man who was so helpful. He was so careful with his writing..shared that he had a brain injury that affected his penmanship. He was helpful, found a room for early check in, and was just super helpful all around.

Stayed in January 2024

Bunker bed was very uncomfortable. It didn’t have spring box underneath twin mattress.

Kitchen and living room, and hot tub.

Stayed in January 2024

Facility was in disrepair. Two of the pictures in the walls were missing in the room, hooks on the wall visible. The stutters/blinds were hammered need replacing in the room. We saw other doors missing or damaged screens. Staff not too helpful. No deviation from their canned procedures. And they forgot to give us a parking pass, we got a parking notice on that, hope there is not a fine. Not about that yet.

N/A

Stayed in December 2023

Cleaning schedule

It wasn’t crowded when we were there.

Stayed in November 2023

Kitchen did not have vegetable peeler, but otherwise was great!

Great location

Stayed in December 2023

Our condo had beds for 6 people (we had 5) but only 1 ski locker, not enough for all our gear. There wasn't enough in the kitchen to cook for our family. We tried to bake fish and chips but the baking trays were only big enough to cook for 1-2 people. The pillows were too fat, no one in our family slept well on them. Staff at the main desk were sometimes great but sometimes young and hopeless about giving good info and being helpful.

The fireplace was lovely. The location was convenient to shops, cafes, restaurants and lifts. Spa on the first level was great, we used it heaps .

Stayed in December 2023

It was fine, but the young lady who checked us in did not make any effort to be friendly. We assumed she was having a bad day.

Very nice, updated, clean, comfortable, good location. Several restaurants and shops adjacent to the hotel. Underground parking.

Stayed in September 2023

Comfortable and clean!!

Stayed in October 2023