181 Third Street, San Francisco, CA 94103, United States of America
#87 of 224 hotels in San Francisco
Guests' ChoiceBased on 498 hotel reviews
8.2Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
8.8
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2024
Bart
NetherlandsDestination fee charge on top of prepaid price
Stayed in March 2024
Reviewed: March 30, 2024
Robert
United States of AmericaI wish I would have been aware of the W’s additional fees, when I arrived on sight, versus the fee I thought I was paying. Note: I had already anticipated the additional charge for parking onsite.
I received a $40 credit for breakfast and free admission to SFMOMA which was nice; to negate a fee of sorts
Stayed in March 2024
Reviewed: March 14, 2024
Barry
United Kingdomcharging $105 for 4 cokes and potato chips was a disgrace
comfortable bed
Stayed in March 2024
Reviewed: March 9, 2024
Anna
United States of AmericaRoom was a little worn
Modern design
Stayed in February 2024
Reviewed: March 5, 2024
Tash
CanadaNot enough desk lighting for my work calls. The tv's remote and ease of use was questionable.
Location was great and close to the Trader Joe's and where all of my meetings were. Super central and close to the BART as well.
Stayed in February 2024
Reviewed: February 5, 2024
Minji
South KoreaDestination inclusion fee is use it or lose it deal It took me some time to figure out how to use it I wish there was a manual or some kind of explanation on how to use it
Location It felt pretty safe Clean Staffs were kind
Stayed in February 2024
Reviewed: January 24, 2024
Georgiaroseb
AustraliaThe amount of music played everywhere. I understand that this is the idea they are going for - hip and like you are in a club it just wasn't for us.
The hotel was clean and the staff friendly
Stayed in January 2024
Reviewed: January 22, 2024
Ben
SingaporeThe cost of the snacks in the room could be more transparent
Clean and quiet
Stayed in January 2024
Reviewed: January 10, 2024
John
United States of AmericaA handicapped accessible room should not have a bathtub. Most handicapped people cannot climb into a tub.
Great room and location
Stayed in January 2024
Reviewed: January 10, 2024
Aurora
United States of AmericaPillows could be better Outrageous service charges for room service
Walking distance to Pier Comfortable bed Lovely bathroom/shower Great views Restaurant/bar inside hotel Close valet
Stayed in December 2023
Reviewed: December 22, 2023
Sheri
United States of AmericaThe room was good but it had a stale smell
Stayed in October 2023
Reviewed: December 18, 2023
Kelly
United States of AmericaNeeds a little update in the common areas
Always has been a fav place to stay. Love the staff
Stayed in November 2023
Reviewed: December 17, 2023
Karen
United States of AmericaGetting to the property was incredibly difficult because of Xi/Biden
Staff members took excellent care of me and I will book again for leisure stay.
Stayed in November 2023
Reviewed: November 29, 2023
Miguel
United States of AmericaNo pool or jacuzzi
Was beautiful
Stayed in September 2023
Reviewed: November 11, 2023
Jeffrey
PhilippinesThe ourlet on the bedside is directed outward. Not functionaly oriented when charging your phone
Location
Stayed in November 2023
Reviewed: November 1, 2023
François
FranceExtras tend to be quite expensive…
Great central location in San Francisco
Stayed in October 2023
Reviewed: October 31, 2023
Sean
CanadaA bit loud one night, room was partying until 4:30am
Staff were very accommodating
Stayed in October 2023
Reviewed: October 30, 2023
Josephine
United States of AmericaThe hotel was very nice looking I love the design and upscale feeling of the place. Staff was super friendly and welcoming. The person who checked me in was very helpful and she gave off a good, positive vibe. I wish I had more time to experience dining and the gym!
Stayed in October 2023
Reviewed: October 27, 2023
Norma
United States of AmericaClose to giant stadium Close to good eating places
Bed was not that comfortable
Stayed in September 2023
Reviewed: October 19, 2023
Apolonia
United States of AmericaDecor, loud music and weird smell in elevators, lighting strange and too dark in lobby, bar and elevators. In the room, lighting on/off switch location and functions too elaborate to make sense. No proper height chair to work on computer. Shower controls also complicated. Who was the interior decorator???
Next door to Moscone convention center. Nice TV and breakfast menu. Good size closet and enough hangers.
Stayed in October 2023
Reviewed: October 19, 2023
Jan
New ZealandSwimming pool would have been nice. Various different taxes on top of the room fee. Parking is too expensive, sadly I got the wrong information about street parking overnight and received a fine due to overnight cleaning between 2:00 and 3:00.
Friendly and helpful staff. Great location, next to conference venue, gym was nice. Thank you for daily credit of $35. Nice bar, good food and drinks. comfortable lounge.
Stayed in October 2023
Reviewed: October 2, 2023
Jamie
United States of AmericaOver priced
Location was great
Stayed in September 2023
Reviewed: September 20, 2023
Ludmila
BrazilEven the hotel not been full they put me in a room with the view to a wall. That was very disappointing.
The room and common areas seemed new and very clean. The location was perfect. The staff was very attentive but not formal.
Stayed in September 2023
Reviewed: September 17, 2023
Amaal
QatarI would prefer if there was a kettle and tea bags added next to the coffee machines. Because I prefer drinking tea over coffee and it was hard to get hot water unless I request for from hotel restaurant .
The hotel staff and manager were very kind and supportive. I felt safe and comfortable as I was traveling by myself for conference. The breakfast menu was great and even the staff there were very nice and kind to me. Overall I felt welcomed at W hotel.
Stayed in August 2023
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