See answer above.

The breakfast was a disappointment. We were there in April 2023, and the breakfast was much better. Missing items and empty items on the bar. Waiters were very good, but not enough help. Waiters were almost running trying to keep up.

Stayed in April 2024

Beautiful property, amazing drinks, close to everything and happy to not have had to rent a car.

Stayed in March 2024

Make sure you ask for room service if it isn't done while you are gone! Very small complaint, but good for people to know.

Beautiful location with splendid facilities and friendly staff!

Stayed in March 2024

There was nothing I really didn't like about our stay. The only thing I didn't enjoy was having to leave and come back home! Keep up the good work guys and I really hope to see you all again soon.

I liked the pool, view, and activities nearby the hotel. The service was outstanding and the food was amazing. I will definitely be coming back for another stay soon. I recommend this hotel to anyone looking to plan for a vacation soon.

Stayed in February 2024

Humble Kitchen restaurant was disappointing overall for a Roy’s restaurant, internet was a little inconsistent.

Beautiful hotel, perfect location, friendly and helpful staff. John on the pool staff was excellent.

Stayed in March 2024

Prices

Adult Only Pool

Stayed in February 2024

A bit too many things were pay to use. A balance where a few more things are ready to use for everyone staying would have been a better fir in our opinion.

Room: If you really wanted to be picky there was a few worn down things in the room, TV Counter was missing a small part of the side, which was visible, when entering. Balcony also has bare wood showing at then end under some glass that you also saw with a critical eye, but if that kind of thing bugs you, then you'd notice. The rest about the room was great. Had a new smart TV as well, that was great for a family movie night. Pool: The pools where nice and didn't seems chloride filled like a lot of other places, we've tried, which was really nice. There are an 18+ pool with great views and good service, but it could be a bit hard to get a spot there. The 2 pools that are open to everyone are nice, but definitely doesn't feel as luxurious. They are still really nice though. The place did however have a lot of "reserved" seatting, which had to be payed for. Specific seats, couches and the 21+ serenity pool all had to be reserved and payed for. Some reservations costing up to 800usd a day. If you really want some high end luxurious options and don't mind spending the money for it these seatting are great, but we didn't feel the need to use them and still enjoyed it a lot. View: Views were 10/10. Saw whales jumping in the ocean every single day.

Stayed in February 2024

No bathrooms by the “ adult pool “ the $50 a day for parking seemed ridiculous considering the cost of the room . The restaurant food was overpriced , the laundry facility was broken down and old .

The view was excellent , the food at the humble market restaurant was excellent , the grounds were excellent , the staff were excellent except for one , the valet service was excellent

Stayed in February 2024

Our room was above delivery area lots of truck Noise especially early in the morning

The location

Stayed in January 2024

If you do not get up at 5:30am, you will not get a lounge chair by the pool. Everyone is reserving it and puts their shoe on it to hold it. That was really super annoying and makes me not want to stay anymore.

Stayed in January 2024

Breakfast was terrible,breakfast area was very dirty and staff working in that area have no idea how to care for guests,too young and just don’t seem to care.

Stayed in January 2024

The front desk and the water sports activities desks were understaffed, staff working really hard but still long queus, more people needed at both. The included breakfast was also very slow, we had to wait almost an hour on the day we got there at 9:15am, if you got there early it was OK but still wait times. The rooms were good but not amazing which at over $1,000 per night I was expecting.

Staff were super friendly and the rooms were cleaned very well on a daily basis. Rooms were nice but a bit noisy (even after we changed to a quieter side of the hotel). The location is great, both beaches very accessible and lots to see and do in the area.

Stayed in December 2023

The food was average

Great pool and room options

Stayed in December 2023

They could use another family-friendly hot tub or two, the two near the infinity pool get a bit full. And the cost of the breakfast buffet is rather extravagant, but there are alternatives (on-site Starbucks, restaurants in The Shops next door, etc).

The rooms were nice, my family of 4 didn't feel squeezed. The pools were great, my teen boys especially enjoyed the adventure pool; those slides are fun! The grounds were very nice, overlooking the ocean. I liked the use of green space, as opposed to neighboring resorts that seem more densely packed. And despite being a guy that likes to research and book things myself, I found the concierge was very helpful.

Stayed in December 2023

Parking cost

Beautiful property open to the water. Lots of activities and places to eat. Great walking trail just outside. Staff was kind and helpful.

Stayed in December 2023

I paid for partial ocean view. Y first night was in room 717. We were very disappointed. So we requested and received a new room 2311. We were happy after that.

Stayed in December 2023

I know Hawaii is not cheap but the total price just does not translate. For example, You pay $50 resort fee per day (on top of a very pricey room rate) but still have to pay for a lot of items if you wish to use them. Also the breakfast buffet is $50 per person… didn’t do that, the supermarket is just 5 min walk.

Very nice. Also a great lounge to freshen up before our red eye flight.

Stayed in December 2023

Nothing.

Exceptional staff and amazing view.

Stayed in October 2023

Extra cost for lounge chairs near pool. Breakfast buffet limited choices for vegetarians and gluten free.

Early coffee. Room service. Location!

Stayed in November 2023

None

Beautiful view and convenient facilities. Close to the beaches. Clean and beautiful

Stayed in October 2023

The fact it was a buffet

I’m not a fan of buffets but it was good. The location was fine.

Stayed in October 2023



Staff was exceptionally friendly, helpful and accommodating.

Stayed in October 2023

Horribly expensive main restaurant. Not enough less expensive items on any menu.

Beautiful location, exceptional maintenance on landscaping.

Stayed in October 2023

Nothing to report

Room beautiful and boasted a view! It became a refude for one night when the road was closed due to the Lahaina fire. Wailea Beach staff were very accomodating and helped us with lodging for one night. We were very grateful.

Stayed in August 2023