We did not realize that parking wasn't included in our stay. We only got 2 breakfast vouchers, we are a family of 5. It wasn't made clear while booking that going through a 3rd party site would only give us 2 vouchers. Right as we were packing up the power in the hotel went out. Thank goodness we weren't in the elevator. We had to walk down 5 flights of stairs with our 3 children and all their luggage.

The location, room and rooftop pool were some of our favorite features. Very conveniently located downtown, near lot of places we wanted to check out.

Stayed in March 2024

I like that all rooms have a balcony. And a complimentary drink is include with your booking

Stayed in April 2024

There was no blanket for the sofa bed and I had to call reception twice and it took a while to come even after the second call.

Room was excellent. So was breakfast. Staff at reception were friendly and helpful. Pool was warm enough to swim in even on a cold day.

Stayed in April 2024

Hot water was not running in the sink. I stay here often and this was the first time. It did start working the last morning I was there.

Location

Stayed in April 2024

Wifi did not work in our room!!!! Shower went hot and cold but got fixed the next day

Large living room and separate bedroom Free continental breakfast Free water in Lobby Friendly staff

Stayed in March 2024

Small throw pillows. Mattress is dated and uncomfortable. The only microwave is in the lobby.

The property was beautiful. Staff were very welcoming, kind and everyone had smiles on their faces. They took the time to explain every detail. Room is very spacious with large balcony. The pool is heated and beautiful. Only flaw was the continental breakfast was very continental I stayed at a less valued hotel the night before my three night stay at the Warwick hotel. Cheaper hotel had a hot breakfast continental breakfast and much more comfortable bed with full size pillows.

Stayed in March 2024

Continental breakfast only consists of fruit and yogurt ??? Meanwhile they have a full buffet just a few feet away if you want to pay. Also, never once saw the valet people, so we ended up parking in the garage right next store (only $27/night)

Very unique property- used to be an old playboy club.

Stayed in March 2024

I haven't received my deposit back of $150. It has been exactly 2 weeks. I'm very disappointed in that. Have never had a hotel keep the deposit that long. Who knows maybe they will keep it.

Everything

Stayed in March 2024

all fine

The lotion and its walkable distance from convention centre helped me to be on my own.

Stayed in February 2024

Lower level staff treating us with a lack of respect. Full disclosure - we were offered an alternate room by the staff, which we were unable to accept as we already had committed plans which did not allow us the time to change rooms. The dis-respect came in the form of comments like 'well we offered to change room and that's all we can do'. This spoken whilst not engaging eye contact, and typing on the computer about an unrelated matter at the same time- multi-tasking. The manager restored our feeling about the hotel stay, but he would not have needed to do this and he would have saved the need to refund us if we had not been treated dismissively.

Initially the room was not prepared properly (carpet was wet from a previous clean). Discussion with hotel staff was disappointing due to not being taken seriously. The hotel manager corrected this very professionally and treated us with the respect we had been denied by the working staff. To demonstrate his genuine integrity towards us, he also processed a refund. The rating was based on what we experienced which the hotel manager very professionally and impressively corrected - as a result we would return to the hotel in future simply due to the managers handling of the situation.

Stayed in March 2024

I feel like it is false advertising that the hotel or booking.com says there is parking but you have to pay extra. When I had breakfast at the hotel too I was not given any cutlery until I asked.

Great friendly staff with nice amenities. Overall very clean and appealing.

Stayed in March 2024

Not having a discounted rate for a faulty room.

It was absolutely perfect except one thing. We came after a big snow storm and the door in our room leaked. The carpet inside was soaked for about 10 ft in. It smelled like stinky feet. We told the desk at check out and they did not offer a discount.

Stayed in March 2024

The hotel shows its age in some areas. We couldn't stop saying to each other that the hotel was "a super cool place to stay in 70's"

The bed comfort was great. The location is perfect and close to many things around downtown.

Stayed in March 2024

As other reviewers warned.. the water temperature never got more than slightly warm… that was a bummer. I also don’t like that you have to pay for parking and wasn’t pre informed. Front desk wouldn’t give us change for the parking meters that wouldn’t take our debit card. Rooftop pool was nice but we didn’t use it do to drinking and orgy behavior.

The hotel and our suite were nice and well maintained

Stayed in March 2024

Breakfast service can sometimes be short staffed and the full buffet breakfast can be pricey for what it is. Much better to go for an a la carte item like omelette or waffles and those are good.

I travel frequently to Denver, my office is downtown so this hotel is my favourite. Good size rooms, gym, pool, wifi all included and heating/ac works well and all rooms have coffee, tea, drinks and snacks. Also prices are competitive- I'm a fan. Also the in-hotel restaurant is pretty good, they have a pizza oven and do a nice pizza- and deliver to the room.

Stayed in February 2024

The water for showering was lukewarm

Very clean, spacious, excellent breakfast

Stayed in February 2024

- Room was real nice! - It was spacious for 2 people - Front desk was very helpful and offered a water bottle upon arrival - Gave a free drink voucher to use at their hotel bar/restaurant - Location wasn't in the heart of downtown but fairly close so transportation like uber/lyft isnt much during most times - They have pool but I didnt use because of snowing weather but looks like a great pool with great view of downtown - Bed was comfortable and restroom/shower was nice & clean.

Stayed in February 2024

No hot water. Pillows and blankets

Location

Stayed in February 2024

Lack of hot water. Allergic shampoo. Inconsistent breakfast. Outdated misleading website - no bathrobe and sleepers in the executive suite!

Friendly staff. Nice suite.

Stayed in February 2024

The BOOKING .com site stated BREAKFAST INCLUDED (IN BIG BOLD LETTERS) BUT WHAT WE GOT WAS A MINIMAL CONTINENTAL BREAKFAST!!! We have gotten better BREAKFASTS AT ONE AND TWO STAR HOTELS BEFORE!!! An oversight by BOOKING.COM???? If I had known it was a CONTINENTAL BREAKFAST I WOULD HAVE USED ANOTHER RESERVATION SERVICE (like Priceline) THAT TELLS THE TRUTH ABOUT INCLUDED ITEMS!!!! ALSO our room was booked for 3 persons for 3 nights!!! The CONTINENTAL BREAKFAST COUPONS WERE ISSUED FOR TWO PERSONS ONLY. They stated that was the Warwick Hotel policy????

It was OK…… however please see what happened with breakfast below THAT I DID NOT LIKE…. Which was mostly breakfast…. Everything else just OK…. Lunch in restaurant was OK…. Room was OK BUT DID NOT LIKE THAT THE closet was located about 20+ feet away from the bedroom AND THE BATHROOM (in two different directions). We had to walk through the sitting area to go from the bathroom to the walk-in closet and We had to walk through the sitting room to go from the bedroom to the walk-in closet….. a very unique layout…

Stayed in February 2024

The location was a little confusing to figure out (mainly parking) but after that, it was easy peasy. The room did smell a little like cigarette smoke from the vent, but that wasn't a huge issue at all.

Food and drinks were AMAZING!! The breakfast spread was lovely and fresh and delicious! The staff were wonderful and the room was clean. The beds were top-notch.

Stayed in February 2024

The microwave in the lobby is weird, and i didn’t have lotion in either rooms I stayed in

I’ve had a lot of friends that have stayed here, and i loved it I wish I experienced the pool tho

Stayed in February 2024

Divided breakfast Not being able to smoke on balcony Hot tea/ coffee only in the morning The one bad experience with breakfast staff

Night staff Week night bartender

Stayed in February 2024

The hot water wasn’t consistent in the shower which was a little annoying

Wonderful property, nice staff and comfortable beds

Stayed in February 2024