Not enough dresser drawers for two people staying for one week.

Nice building, lobby, staff. Clean room.

Stayed in April 2024

Mirrors in bathrooms were damaged and looked to be of poor quality.

Great restaurant and tea shop. Very clean and tidy rooms.

Stayed in April 2024

The beds were small. We booked a room with 2 double beds for 2 adults and 1 child. My wife and I are both average to thin build, and near average height, and we could not comfortably share a bed. At 5‘11“, my feet were hanging off the end. We got the room we booked, so no false advertising or bait and switch. I think we saw double room and were expecting 2 queens, because this configuration is pretty standard in hotels these days. Just pay attention when booking if you’re large or tall.

Fantastic location. So many great places to eat nearby, at reasonable prices. Easy walk to the Metro. We were there for sightseeing, and this was a perfect spot. Hotel is nice, the breakfast was very good. Quiet despite the location in a fairly busy area. The staff were excellent, and helped us with directions and dinner recommendations. We would definitely stay here again and recommend it to others.

Stayed in April 2024

The bathroom was very small for three people. But it was cleaned nicely every day of our stay.

The room was very clean and the staff was very nice. The helped with explaining how to use the metro and we were able to travel to all of our destinations on the metro.

Stayed in April 2024

There is no fridge in each room, HOWEVER it was easily requested and brought promptly to the room. Overall, not a big deal. Something to keep in mind.

Wonderful location near Dupont Circle. Excellent access to the metro (2 minute walk/just around the corner). Did not require a car to get around DC, which is a plus. Clean rooms, great staff. Enjoyed my stay. My room had a great view of the street (instead of another side of the hotel), which was wonderful. Would book again. Thank you.

Stayed in March 2024

the stairs coming in and out of the lobby - it is hard to manage heavy suitcases in their porter is busy.

Perfectly located close to shops, city landmarks, and transportation.

Stayed in March 2024

very noisy air conditioning

Stayed in March 2024

The room could’ve been brighter with another lamp

Stayed in February 2024

Having to pay for parking.

Stayed in January 2024

Hold on cresit card still not released .4 days after check out

Helen front desk!! Breakfast staff Breakfast options were superb

Stayed in December 2023

Small rooms

Stayed in December 2023

Check-in experience was "rough". First the elevator was not working (to enter you need to walk up stairs which is difficult with bags and stroller). We requested room with baby crib during booking, which was confirmed. Then, through mariott bonvoy app, on day of our arrival, we contacted front desk to make sure the room is ready for us including the crib and we also did online checkin and requested mobile key as our flight was delayed and we knew we needed to put our baby to sleep. We didn't get any response. When we arrived, the crib was not ready. They also charged our credit card twice as a security. Machine showed PIN OK and then "Approved", receptionist said that it certainly didn't go through and that due error we need to try again. It was charged twice which I showed to receptionist. She apologised and called a manager to correct and refund. Unfortunately, manager, instead of apologising and acknowledging the mistake (which would be ok), tried to persuade us that it was not a mistake and that the 1st security was for 1st night and 2nd is for 2nd night. This made no sense - we stayed more than two nights and I cannot imagine staying for example for 14 nights and charging 14 times. Of course, the charge made by mistake was released few days later (the original, correct one is still on hold, in line with expectations and best practice in similar hotels). We also struggled with breakfast - we booked room rate with breakfast - again at first they said we didn't, we showed proof we did and then we got 2 vouchers instead of 3 (we were 2 adults 1 child). The voucher said any 3 items from menu so we were assured we will have no issues. However, on breakfast they told us it's limited to one meal per voucher. In the end we got 3 meals for free but we would prefer not to have argue every morning. Honestly, probably if we would travel in two, above mentioned issues wouldn't happen and we could give one extra point.

Both common areas and rooms are nicely designed. The breakfast were tasty and staff mostly tried their best. Very nice touch was to get "bedside" reading book - you can actually take it with you if you were not able to finish reading during your stay - really appreciated! Downstairs you find nice playroom (for adults, not children) and gym, on the rooftop nice bar and pool. Vibe of the hotel is very nice.

Stayed in September 2023

There were no towels in my room when I arrived. The pillows are very soft & mushy , don’t do much to provide support to the head and neck. Entering the hotel from the street is a very large stairway . It’s difficult to navigate with luggage . There was help maybe half the time.

The location is a block from my daughters place , very convenient. The hotel is very clean and uncluttered. The staff was friendly , polite and helpful -

Stayed in August 2023

Good quiet location close to metro station, some nearby coffee shops. Friendly staff and pleasant bar and snack food.

Stayed in June 2023

Parking was expensive

The hotel was in the best location in DC- Next to DuPont circle .

Stayed in July 2023

Cooling system of the hotel is very noisy resulting in continuous background noise in the rooms, especially when it is very hot outside and the aircons are intensely running. Difficult to sleep for light sleepers.

Staff friendliness, good location, cleanliness, comfortable bed

Stayed in July 2023

I have been a guest at 4th of July multiple times. This year they outsourced the rooftop party and never informed us that extra cost and tickets were needed. This ruined our experience. The pool was dirty. We had to see fireworks from area with no breeze and older furniture. A/c didn’t work well in room. Bed too soft.

Stayed in July 2023

The room was nice. The bed was good, but not great. Made a creaking sound each time I got on it. It was a little stiff for me.

Friendly staff, and very good service. Great location and area. Nice room, clean and in very good condition. Lobby and other areas were very good. Price was fare for the property.

Stayed in July 2023

I did not like cleanliness of the playroom on L2. It was dirty and while we enjoyed the scrabble, the Atari game was broken. The only other games you could play on a rainy day was table tennis or foosball.

We enjoyed the rooftop pool, that was a nice differentiator between other hotels in the neighborhood. Location was very convenient, close to the Metro station and attractions could be in a walkable range. Gym was well equipped.

Stayed in July 2023

The room was great with nice amenities

Stayed in May 2023

The staff made a mistake to charge twice fee. I wrote to the service email but no one responded. I will not come to the hotel again.

Stayed in April 2023

There was hair from the previous visitor on the bathroom floor, which makes me think that they could have done a better job cleaning before the next visitor arrives. And the bathroom towels smelled a little weird, they were clean though. In addition, the curtains were old and ripped, they should definitely change them for some new ones.

The location is amazing, one of my favorite neighborhoods in DC. The staff was friendly and helpful. Great coffee in the downstairs cafe. Comfortable bed.

Stayed in February 2023

rooms are v noisy - heating/air conditioning unit was loud. also my first room had an adjoining room and could hear other guests through door. asked to be moved to a different room which was better.

great location and nice staff

Stayed in February 2023

The staff was fabulous - a big thanks especially to Elias at the front desk and Julio in the garage.

Stayed in August 2022