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  5. Reviews of Marriott Marquis Washington, DC

Reviews of Marriott Marquis Washington, DC This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

901 Massachusetts Avenue NW, Northwest, Washington, D.C., DC 20001, United States of America

#51 of 157 hotels in Washington, D.C.

Guests' Choice

Review Score

Based on 338 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    7.8

  • Free Wifi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 24, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    When I arrived, I had to wipe down the toilet because there were stains on it.

    I liked the bar, the staff was friendly and helpful.

    Stayed in July 2024

  • Reviewed: August 19, 2024

    8.0
    Not the right place for romantic gateways
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very big hotel. Breakfast restaurant is terrible.

    Location

    Stayed in August 2024

  • Reviewed: August 9, 2024

    8.0
    DC day
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    My family member and I had an event to go to that lasted late into the night, it would've been helpful to see if the dining options (inside the hotel) were minimal(having light meals) instead of opting to do delivery. For the price I paid-as well as being a first time bonvoy member and first time guest-i would've liked the wifi and meal options to be a little more accommodating. It was a little disappointing to know that it was only for elite members and up.

    I did appreciate the hospitality of the staff. Since this was my first time at a hotel like this, it was really appreciative to know that I can ask questions. The Cafe options were very delectable as well. As a female traveler, it was very comforting to know that even the elevators were key card accessible only.

    Stayed in August 2024

  • Reviewed: July 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights

    good

    Stayed in July 2024

  • Reviewed: July 11, 2024

    7.0
    Fair stay, valet parking is handled extremely inefficiently
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Check in process was a hassle and the people answering the phone are extremely unhelpful/unfriendly. Parking was an extremely annoying with valet taking over 10-15 mins to get the car back even after paying $70 a night for that. On top of it, the valet parking staff (which appear understaffed for the capacity) also need to communicate better. Always a rush at the entrance and valet parking issue would be a reason I don't come back.

    The location was convenient, the room was comfortable and clean, amenities were good. Tanya at the front desk was great!

    Stayed in July 2024

  • Reviewed: July 7, 2024

    7.0
    Enjoyed!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    $70 a day Valet is a little excessive, regardless of downtown location. $25 a day to spend at the hotel is unnecessary.

    Very Clean. Staff very nice!!

    Stayed in July 2024

  • Reviewed: June 23, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 9 nights

    the cost...

    very convenient location next to the Convention Center; big, clean, and convenient rooms

    Stayed in June 2024

  • Reviewed: May 22, 2024

    8.0
    Good location, cost is more than comparable nearby areas. Need to renovate the lobby so gas and arm chairs.
    • Business trip
    • Couple
    • King Room with Atrium View
    • Stayed 5 nights
    • Submitted from a mobile device

    The lobby furniture needs complete renovation.

    Convenient location near the convention center

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    It was good. Would definitely consider staying here again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The double beds are a little small for two people, so be ready to cuddle close. I think the double room with double beds for 4 people is a little tight and the furniture was a little used.

    It was pretty clean. Liked the bathroom and its size, the lobby is impressive, daily cleaning service was great. Also the view outside was nice and the location was very convenient.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Parking fee. It is too expensive

    Location and room.

    Stayed in April 2024

  • Reviewed: December 7, 2023

    8.0
    Pleasant stay!
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The showers need to be updated. Signs of mold and mildew in showers. The bar was closed in the middle of the day and morning.

    Very spacious and aesthetically pleasing.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    The windows all face the inner court - very disconcerting to have people walking by, which means the curtains needed to be closed 100% of the time.

    The location is great and the amenities are very nice, great gym.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    7.0
    Other than the air conditioning problems, it was a great stay
    • Business trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This was my second time staying in this hotel and there were problems with the A/C on both occasions. We couldn't get cool enough to sleep. I dislike the cloth headboards and wish they would replace those. I also wish they would make wi-fi free for all paying guests, not just those who book directly on their site.

    I love that the property was very clean and staff members were accomodating. There's a starbucks on site and a bar with decent hours. Breakfast was great and the area is very walkabale.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • King Room
    • Stayed 1 night

    I had requested a king sized bed, but when I checked in, I was informed that there were only rooms with 2 double beds available.

    Location & hotel amenities!

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Loved the location and the room! Just hoping the housekeeping was better especially for our stay as a family for a week
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds and Atrium View
    • Stayed 5 nights
    • Submitted from a mobile device

    The housekeeping was 5/10

    Yes lots of options for dining at all times!

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely accommodations with all the extras. Even sleep inducing spray for your pillow! Super comfortable beds! Good Location!

    Stayed in August 2023

  • Reviewed: August 2, 2023

    8.0
    Quick stay, decent location and good Starbucks.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slow valet service on Monday night.

    Value for money

    Stayed in August 2023

  • Reviewed: July 30, 2023

    7.0
    Expensive to stay, minimal food options. Good location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in extremely slow.

    Location, walking distance to most sites

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Great location and facilities, especially gym
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom shower leaked onto bathroom floor

    Gym is excellent. That’s why I stayed here

    Stayed in July 2023

  • Reviewed: July 4, 2023

    9.0
    Overall it was a very nice venue but very expensive. Cleaning and bar area staff were great.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    I had a bit of an argument about having money put on visa hold for hotel snacks and drinks when there were not any in the rooms and for internet use when rooms were meant to get internet for free, unless you paid for more speedy internet which you had to pay for before you used it anyway.

    Close to town but with great grocery shopping facilities close by.

    Stayed in June 2023

  • Reviewed: June 25, 2023

    8.0
    Very comfortable and pleasant. We were unexpectedly treated to the
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nobody explained the daily $25 destination charge, not the agent who checked us in, not the Concierge staff, and not the Booking.com site. I thought it was like a local luxury tariff — until it was too late to use. Shame on Marriott — and maybe on Booking.com! Our room was a little wanting considering the price. The refrigerator was useless — it could only stay on for 2 hrs at a time and then needed to be restarted. That meant we had to get lots of ice and turn it into an ice chest to store medication that needed refrigeration!! Pretty useless system! Next, though it didn’t hurt our stay in the least, the headboard was actually peeling. Creepy!

    Beautiful, Convenient, Wonderful Staff! Great bed and bedding and terrific shower head!

    Stayed in June 2023

  • Reviewed: June 20, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast organized improper way

    Stayed in June 2023

  • Reviewed: May 22, 2023

    9.0
    Wonderful
    • Couple
    • King Room - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    A little expensive but not bad for D.C.

    Great location, excellent staff, food in the restaurant was great and good value for D.C. prices.

    Stayed in May 2023

  • Reviewed: January 9, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room are simple

    The lobby

    Stayed in January 2023

Showing 1 - 25

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