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  5. Reviews of Westmark Fairbanks Hotel and Conference Center

Reviews of Westmark Fairbanks Hotel and Conference Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

813 Noble Street, Fairbanks, AK 99701, United States of America

#10 of 22 hotels in Fairbanks

Guests' Choice

Review Score

Based on 737 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2024

    7.0
    Convenient location and complimentary breakfast
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights

    Our first room was right next to a Coca Cola machine tha sounded like a lawnmover and an ice machine which kept up clattering noises at odd times during the night. We stood it for two nights and the requested a moveto a quieter room, which the hotel did without fuss, but they forgot to tell us that the new room which wasn't notably different was costing an additional US$50 per night.

    Convenient location, within easy walking distance to downtown and breakfast included

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    Breakfast, Wifi

    Room

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Good, quiet stay for 8 days.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 8 nights

    Breakfast area was too crowded for most of the mornings when the location was shifted to the back area from the ballroom/convention area. It was too hard to find seating at times. Breakfast was a bit repetitive. The staff had a hard time keeping up the breakfast supplies with the crowd coming in constantly.

    Breakfast was adequate and plentiful. Our room near the end of the 7th floor was quiet and much appreciated. The overall ambience and parking was satisfactory. The excellent view from our room gave us a good idea of the weather and conditions to expect if we were to wander about.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    I would stay here again.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Convenient simple breakfast available for several hours to for the variety of tour start times we joined. The bar area was pleasant. Check in and out was simple.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Good choice for Fairbanks, walking distance to transit center with excellent bus service, no need to rent a car here.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only problem is there was something wrong with cable feed on TV overheard another guest describing problem at the desk). Presumably this will be fixed, but sorry to miss the State of the Union speech.

    Great hot breakfast, big comfortable rooms, helpful friendly staff. Appreciated two comfortable chairs and desk with chair.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    If I come back, i will stay here.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 9 nights

    Kitchen was under repair so no hot breakfast.

    The workers were very helpful and friendly.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Was just OK
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 6 nights

    Cold breakfast was terrible. Understand kitchen was closed but for price of hotel they could have done a better job.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Decent for the price
    • Business trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Plumbing and heater in room. The toilet you had to jiggle handle, the tub didn't drain after my shower with out me holding the stopper down. The toilet paper roll holder kept falling off. It was hard to get the room warm with the heater in the room and I was not sure how to use it . I could not open the curtains to let the sun in due to the heater not keeping the room warm if they opened.

    Laundry area was clean. The afternoon staff was nice.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Pretty decent stay with convenient downtown location. Good for the cost.
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    1. The breakfast restaurant kitchen was closed for renovation but never been communicated to us at the time of booking. Or even before we showed up at the hotel. They had ready made cold breakfast option though. 2. The cold breakfast could have been better. There was just some packed pastries, oatmeal, corn flakes and fruits. No bread/bagel/butter/jelly and toaster available.

    Clean place, had house keeping every day, very pleasant and helpful staff members (front desk).

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Decent hotel in a great location with generally a very nice and accommodating staff.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed here upon arrival in Alaska, left to go mushing then returned. First check-in at 2am was friendly and fast. The second check-in took an extraordinarily long time, requesting to see IDs etc. Also we had to leave at 4am to catch a plane so were not able to partake in the breakfast. Some fruit, granola bars, or really anything to travel with would have been appreciated!

    Breakfast was good. Would be nice to offer coffee in advance of breakfast hours for those of us visiting from a different time zone. Fresh fruit would also be appreciated.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Good location, clean and comfortable.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast eggs n bacon were okay. Bacon was undercooked. I liked the pastries n fresh fruit.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 16 nights

    WIFI and TV signals were weak - wifi would not work everyday and TV channels would freeze every few minutes made it difficult to watch

    Quiet rooms - cleaned everyday

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    Overall, the visit was lovely, the facility and staff were wonderful and we would stay there again, just not eat breakfa
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was not good. There were choices but everything tasted off except the fruit and the cereal. The eggs, potatoes, and sausage were all cold and did not taste good. We chose not to eat breakfast there the second day because of that.

    It was a beautiful hotel and the room and beds were comfortable. The staff were all very friendly and professional.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Good value for money!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Couch was not clean and also no microwave in rooms to warm up food.

    Great location within walking distance of downtown and restaurants nearby.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    9.0
    The downtown fireworks was amazing from the 8th floor suite. Thank you.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights

    I felt uncomfortable a few times, other than that.

    The hotel was nice, and the room. Thank you.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Largs conference hotel.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Room was a little dated and can be a little noisy between rooms and from the hall. Breakfast selection very limited.

    Staff were all super friendly and helpful . This is a large hotel and has good security measures on place . Also has restraunt and shop in the premises. Room has tea and coffee facilities and also has a fridge . The laundry facilties were clean and reasonably priced.

    Stayed in October 2023

  • Reviewed: December 9, 2023

    9.0
    I would book another stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The food was good . I enjoyed the breakfast and we tried food at the Red Lantern

    Stayed in December 2023

  • Reviewed: November 14, 2023

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Breakfast was ok. Need to supply knives and maybe have a toast station as well. Dinner was a bit expensive for what it was. Very noisy neighbour and when asked them to be quiet at 1am they slammed the door in my face

    Staff very friendly and rooms clean Good laundry facilities for guests and having a computer in the shared area was also helpful

    Stayed in November 2023

  • Reviewed: October 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everyone was professional and friendly!

    Stayed in October 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very busy with cruise people but no problem really everyone was nice

    Staff was excellent at helping us with whatever we needed. Food was really good in restaurants and walkable to great Thai food!

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of tea, no milk nor and cups in room. We had to continuously get items from reception. Not sure reason for a microwave, no crockery or cutlery.

    Location

    Stayed in September 2023

  • Reviewed: September 4, 2023

    9.0
    perfect stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    we loved everything :)

    Everything was great :) the staff, the room. We didn't have breakfast but it looked very tasty :)

    Stayed in August 2023

  • Reviewed: August 22, 2023

    8.0
    Good middle of the road hotel.
    • Leisure trip
    • Travelers with friends
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Decor a little tired.

    Convenient for Fairbanks. Comfortable. Good food in restaurant.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    Was not aware that hotel was used by cruise passengers - caught us off guard but not a problem.

    The room was super quiet :) Loved that there was a separate check-in line for non-tour guests - thank you!!!

    Stayed in August 2023

Showing 1 - 25

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