808 Collins Avenue, Miami Beach, FL 33139, United States
#166 of 199 hotels in Miami Beach
Guests' ChoiceBased on 360 hotel reviews
6.8Cleanliness
7.4
Comfort
7.5
Location
8.9
Facilities
7.0
Staff
7.5
Value for money
7.1
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 March 2024
Shannon
United StatesOnly issue was that the shower door didn't seal properly and when my son took a shower, it half flooded the bathroom floor. So we had to tilt the shower head at an angle towards the wall to be sure that didn't happen again. It's a very fixable issue though so that wouldn't stop us from staying there again. It was a little loud on the first floor, but you don't go stay on Miami Beach for peace and quiet so totally exceptable! We just stayed 1 night before our cruise, so it was nice to enjoy the beach, sleep and head to our adventure.
It was a very clean and nicely decorated room. Modern and appealing. Great location to the beach!
Stayed in February 2024
Reviewed: 29 February 2024
Ashif
BangladeshThe shower outlet is in the middle, the draining water was staying some part - room 110
Location
Stayed in February 2024
Reviewed: 26 February 2024
Victoria
United StatesWater temperature was a little tricky on the shower, but once figured out it was good.
The room was clean and comfortable. The location was lovely and colorful, and just a quick walk to the beach and so many dining and shopping options. The lobby has wonderful bar and dining as well. Luggage can be stored at a nearby location for the day, before or after check-in.
Stayed in January 2024
Reviewed: 17 February 2024
Andrej
SlovakiaEverything could be heard from the corridor in the room.
Near to beach. Restaurant in building.
Stayed in February 2024
Reviewed: 6 February 2024
Cynthia
CanadaThe metal dresser/drawers has pieces coming out of it, can get hurt if little kids run into it and even adults. Water took a long time to get warm in shower and water kept coming out of the door.
Very close to the beach, you can borrow towels for the day. Lots of good restaurants nearby. Walkable everywhere. Did not seem to see any pests like cockroaches or ants during stay.
Stayed in January 2024
Reviewed: 3 January 2024
Gianluca
NetherlandsNo breakfast. cleaning the room only with a three day reservation. No trash bin in the room, two beds and no space for luggage even if we booked on for two people in a double bed.
The location was perfect for Ocean Drive, very nice restaurant/bar downstairs.
Stayed in January 2024
Reviewed: 18 November 2023
Manfrini
ItalyThe receptionist one night don't give me hot water when I don't feel good
Stayed in November 2023
Reviewed: 11 November 2023
Michelle
United StatesIt was loud. All the rooms we had you could hear the main lobby area.
Location! Close to everything you want to do and see on south beach.
Stayed in November 2023
Reviewed: 15 October 2023
Katherine
CanadaA bit of attitude from a front desk staff member, upon arrival.
Great restaurant right beside it, Abuela’s Tacos Cute Decor and Bar
Stayed in October 2023
Reviewed: 11 October 2023
Oü
United StatesWalls do not hold the sound that well. If someone is having a group of people over in the next room, you will hear it
Close to the beach, big room
Stayed in October 2023
Reviewed: 1 October 2023
Joy
United StatesMy shower still had hair inside
Front desk is always helpful and I was able to check in a bit early.
Stayed in September 2023
Reviewed: 14 September 2023
Imran
PakistanThe hold of 200 dollars
Good
Stayed in September 2023
Reviewed: 24 July 2023
Adrienne
United StatesI saw a roach breakfast was not free
Stayed in July 2023
Reviewed: 17 July 2023
Kevin
United StatesNo microwave
Loved the location
Stayed in July 2023
Reviewed: 16 May 2023
Da
United StatesThere was a drunk woman screaming in the hall.
Nice room, clean, good location
Stayed in April 2023
Reviewed: 1 May 2023
Teodor
United Statesroom was situated near the lobby and was very noisy from the bar/lobby area, including after midnight. as soon as entering the room, a very potent smell of mildew hit. bartender was a little extra and he even knocked at our door after midnight to tell us he forgot to charge for a drink, so we had to pay him at our hotel room door.
close to the beach, front desk was nice and pleasant
Stayed in April 2023
Reviewed: 14 April 2023
Gro
NorwayIt was to much sound from the bar, since the room was lying wall to wall with it. The room was not soundproof, but it should have been.
Location was great, near by Ocean Drive and close to the beach.
Stayed in April 2023
Reviewed: 2 April 2023
Derrald
United StatesCheck out times. 11am wasn't accommodating for a 4pm flight. No phones in the room.
Location great. Didn't eat there though.
Stayed in March 2023
Reviewed: 15 March 2023
Shannon
Franceloud music
the location
Stayed in February 2023
Reviewed: 9 March 2023
Richard
United StatesNo microwave
Area
Stayed in March 2023
Reviewed: 4 March 2023
Karla
United StatesThe hotel has a great location, near to the beach and restaurants.
Stayed in February 2023
Reviewed: 1 March 2023
Lv
PortugalShould have breakfast and a pool was an extra bonus.
Location is perfect. Staff always available and always helpful.
Stayed in February 2023
Reviewed: 27 February 2023
Loveys
United StatesThe bathroom was very small and there was no early check-in available. after flying all night that was a downfall.
what is a great location
Stayed in February 2023
Reviewed: 21 February 2023
Erik
SpainThey don't have a luggage storage, and I just wanted to leave the bags for hour and a half.
Location, location, location
Stayed in February 2023
Brunate, Italy
Vielbrunn, Germany
Emporia, USA
Aysgarth, UK
Ronciglione, Italy
Dresden, Germany
Bandarawela, Sri Lanka
Tangalle, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content