860 Kidder Street, Wilkes-Barre, PA 18702, United States of America
#19 of 22 hotels in Wilkes-Barre
Guests' ChoiceBased on 629 hotel reviews
5.8Cleanliness
6.3
Comfort
6.5
Location
7.2
Facilities
6.1
Staff
7.8
Value for money
6.8
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 9, 2024
Cindy
CanadaNot really clean , hard to find at first.
Pet Friendly and great location.
Stayed in March 2024
Reviewed: December 12, 2023
Angelic
United States of AmericaThe clientele ,, since our last stay it seemed to go down hill, ppl living in the hotel through out.. had to put an additional $150 on my card when I checked in for hold until I checked out for “incidental liability”..
The spacious rooms
Stayed in December 2023
Reviewed: November 19, 2023
Tonya
United States of AmericaCleanliness of the room. Someone should go by and check the stove, refrigerator and the walls at least once a month.
The rooms are huge which is a plus. Location and staff was wonderful. The Downside is housekeeping do not properly clean the rooms. The oven/stove was filthy. My husband had to buy oven cleaner and clean the oven before we could cook. There were dirty dishes in the cabinet with food on them. It looked as if no one had even attempted to wash the dishes. The walls were dirty..
Stayed in November 2023
Reviewed: November 6, 2023
Marc
United States of AmericaA lot of rooms seem to be rented like apartments. A good amount of people live there. People would gather at the entrance of the hotel where kids were running around and people sat around smoking pot and cigarettes. Also had a couple vehicles in the parking lot they were all apart and people were working on them. The family that was living next to our room was very loud with a lot screaming and yelling of profanities and loud music being played. Our room was clean, but very dated. Wallpaper was peeling, stains in the carpet, handles falling off the dressers, and the furniture was really beat up.
The price and size of the room. The room was clean and comfortable.
Stayed in November 2023
Reviewed: November 4, 2023
Stacy
United States of AmericaThin walls, no pool, a lot of loitering.
Size of the room was great, great location.
Stayed in October 2023
Reviewed: September 18, 2023
Harris
United States of AmericaThe hotel had a very unpleasant smell in the hallways and downstairs in the lobby
There wasn't any breakfast the location was good plenty of places to eat nearby
Stayed in September 2023
Reviewed: September 11, 2023
Janika
United States of AmericaNo breakfast, drug addicts around, incidental fees more than hotel night price No swimming pool on site anymore.
Stayed in September 2023
Reviewed: September 10, 2023
Cheryl
United States of AmericaThere was no breakfast offered. The room had things that needed to be fixed - fan in bathroom didn't work, toilet roll dispenser was coming away from the wall, microwave quit, fridge freezer was covered in ice, no light bulb in one of the lamps, no silverware, very few pieces of dinnerware (3 cups, one glass, one small plate, one bowl) burner on stove didn't work. There was no provision or book of instruction on how to call down to the front desk. Every time you had a question, you had to go down to them.
There was no breakfast offered. The room was clean. The staff was great - always cheerful, friendly, and helpful. The location met my needs. Eventually all problems with my room were resolved by Michael from maintenance.
Stayed in September 2023
Reviewed: September 5, 2023
Robert
United States of AmericaWas filthy, dilapidated and had people living there as residents. Lots of drug users, specifically Marijuana. Cockroaches present
Location and price
Stayed in September 2023
Reviewed: August 23, 2023
Teresa
United States of AmericaIt was a smoking room. It had rug burns .....needs to be refresed.
Stayed in August 2023
Reviewed: August 18, 2023
Perpetua
United States of AmericaSurrounding area, dated furniture and carpet
Size of the rooms, friendly front staff, pool table and free coffee
Stayed in August 2023
Reviewed: August 14, 2023
Robert
United States of AmericaNo pool, no breakfast
Stayed in August 2023
Reviewed: August 7, 2023
Mykhaylo
CanadaBreakfast was advertised when I booked the room and that was the reason I choosed the hotel but when arrived they told me that they don't provide any breakfast. The pool was not functional.
Ok overall.
Stayed in July 2023
Reviewed: July 9, 2023
Patricia
United States of AmericaIt wasn't the cleanest & did smell of smoke. Also people smoking out in front of the entry to the building
On the route to my destination
Stayed in July 2023
Reviewed: July 8, 2023
Dailey
United States of AmericaNeeds updating, carpets need a deep cleaning. Wall paper peeling off the walls.
Big kitchenette, big fridge, fairly quiet. Pet friendly. Overall satisfied for the money.
Stayed in July 2023
Reviewed: July 6, 2023
Ellis
United States of AmericaMold smell, in need of remodel
Price and friendly service
Stayed in July 2023
Reviewed: June 2, 2023
James
United States of AmericaThe booking site states that they offer breakfast but in fact they did away with it. I like to workout and this hotel has a fitness room. The equipment was broken and it was dirty , no towels to wipe equipment, and the TV did not work. When I reported it to the front desk I was told " nobody uses the room". I have stayed at this hotel before and the fitness area was always clean and all the equipment worked. Also the air conditioning was not working in the room but we were lucky because it was not hot. I might have to find another hotel to stay at when visiting the area as this hotel was always my first choice.
The room had new beds.
Stayed in May 2023
Reviewed: June 1, 2023
Michael
United States of AmericaThe bathroom seemed to have mold on the ceiling
Fairly decent
Stayed in May 2023
Reviewed: May 29, 2023
Shirley
United States of AmericaThe pool and hot tub were both unavailable. The TV didn't have any channels, no remote to work the TV. The air conditioning wasn't working at all. The maids some of them gave us attitude.
The size of the rooms and the beds, The water pressure was fantastic. The office staff was great but the maid service not so much.
Stayed in May 2023
Reviewed: May 23, 2023
Mary
United States of AmericaThe first room bathroom light did not work then they moved us to another room and then the TV didn't work in the living room and the remote didn't work in the bedroom
The location
Stayed in May 2023
Reviewed: May 21, 2023
Salvatore
United States of Americaneeds updating not very clean
covenant to everything very good value
Stayed in May 2023
Reviewed: April 6, 2023
Jerry
United States of AmericaThe info claimed breakfast was included. The fact is no breakfast is offered during the week. Disappointed by this discovery which caused the deal for the room to not be as sweet. The advertising for this hotel did not include all info til after booked. A $150.00 cash deposit was required which was ridiculous due to the condition to the walls in the king suite. Suggestion...fix the entire room properly than ask a deposit which would be justified. No heavy blanket on bed The room did not appear to be inspected well during cleaning as an empty container of tissue sat on shelf. On the outside wall of the building read a sign stating They are not responsible for damage to vehicles. I was disgusted
The staff were wonderful! The room was a good size. The room was clean. No issue getting deposit returned the next day.
Stayed in April 2023
Reviewed: February 13, 2023
Auria
United States of Americasmell like cigarettes all tru the hotel even though it says non smoking hotel 😏 children crying late night
pool even though I had to wait ,a few hours (they had problems with opening the door)
Stayed in February 2023
Reviewed: February 4, 2023
Gary
United States of Americai don't think it gets much better for the price. Wilkes-Barre is very cold this time of year. thanks for a pleasant stay.
Leaving early, no time for breakfast. The room was spacious. I really like the location, to work, to restaurants, to mall. it all worked out.
Stayed in February 2023
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