Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Washington State hotel reviews
  4. Cheney hotel reviews
  5. Reviews of Willow Springs Motel

Reviews of Willow Springs Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5 B Street, Cheney, WA 99004, United States of America

#2 of 2 hotels in Cheney

Guests' Choice

Review Score

Based on 99 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    5.8

  • Location

    6.6

  • Facilities

    5.5

  • Staff

    7.2

  • Value for money

    6.2

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 21, 2024

    4.0
    Good enough for 1 night
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not real clean. Broken down cars in lot. Picture on bookings.com is not the picture of hotel. It is kind of ghetto

    Close proximity to town.

    Stayed in March 2024

  • Reviewed: February 20, 2024

    6.0
    Decent for the price I paid.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    The door to the room had a gap that allowed outside air and noise in. The heating was challenging! It was snowy and cold outside and because of the heating complications, had a bit of a struggle in the first several hours to get warmed up to a comfortable 60 degrees. Around six hours later, it was warm enough to take the winter coat off and then rather hot! All things said, it was completely sufficient and the bed was comfortable.

    The staff was friendly, and eve allowed me to enter the room ahead of schedule. They were very thorough in obtaining my information. Super nice people.

    Stayed in February 2024

  • Reviewed: August 22, 2023

    5.0
    Basic accommodation, a little run down
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Toilet clogged on arrival. Bathroom fan noisy and ineffective.

    Easy to find

    Stayed in August 2023

  • Reviewed: August 21, 2023

    5.0
    Sketchy, flophouse feel to the place.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We were there during some fires in the neighboring city of Medical Lake. That town is very close and had to be evacuated and this town-Cheney-was under a "Be ready to leave at a moments notice" alert level. This hotel had a very sketchy look to by the looks of the guests and some guests sitting outside smoking (while surrounded by the all the forest fire smoke) said they were living here. From that comment and the look of the building and its location, it had a flop house look to it. Well we survived the place and the fires, left early and probably would select another location if staying west of Spokane.

    It was tough to find affordable rates in a place that had two beds. This motel had both but........

    Stayed in August 2023

  • Reviewed: June 21, 2023

    5.0
    costly for a basic motel, dirty.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was expensive for what was offered, a basic motel that came up to over $140 with taxes. there was a mushroom growing on the carpet under the sink and staff was unfriendly, not greeting customers or smiling, and stepping away from the door to force customers to open it on their own.

    Stayed in June 2023

  • Reviewed: March 28, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Right next to the train tracks, can be loud as there was a train almost every hour late into the night.

    Central and close location to town and EWU. Good value, was clean and very low nightly rates.

    Stayed in March 2023

  • Reviewed: January 2, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The 3rd floor and it smelt old

    The rm was clean

    Stayed in January 2023

  • Reviewed: October 17, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a very old motel and could use some major upgrades. But it also was about what I expected for the price.

    The staff was great. Friendly and accommodating! The location was perfect for us-very walkable!

    Stayed in October 2022

  • Reviewed: July 21, 2022

    5.0
    Fair
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Ability to smell smoke in the room.

    Room was "clean" but you could smell that it has been a smoking room.

    Stayed in July 2022

  • Reviewed: June 21, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was so springy and the toilet is tiny!!

    The guy at the front desk is very kind.

    Stayed in June 2022

  • Reviewed: December 17, 2021

    5.0
    Fair
    • With a pet
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    stairs

    Stayed in December 2021

  • Reviewed: October 9, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a very tired property.

    The location

    Stayed in October 2021

  • Reviewed: September 20, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    NEXT to RR tracks

    Easy to find

    Stayed in September 2021

  • Reviewed: September 3, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Looks a little more worn than the pictures, deposit was not disclosed

    Easy check in

    Stayed in September 2021

  • Reviewed: August 18, 2021

    5.0
    You need your place to be upgated and clean. Get rid of the damaged furniture and equipment.
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    Old and shabby lobby.The price does not meet the appearance of the motel.

    I want to add that for the price I paid for this motel, you would think that the owner would get newer equipment in the lobby and fix their door to the office. It looks pretty shabby. All it would take is about $100.to make the lobby look decent. Pride in ownership is missing for the motel.

    Stayed in July 2021

  • Reviewed: June 11, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location was sketchy people above us were banging and stomping all night long. Lady was literally moving furniture and bedding out at 12:30am

    Rooms were decently cleaned, bed was comfortable

    Stayed in June 2021

  • Reviewed: May 27, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Hot water for showers was not working and plug ins did not hold my plug insert. The door had light showing at the top and the walk way run was very dirty.

    Stayed in May 2021

  • Reviewed: April 5, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were very dated, I could feel the springs.

    The staff is very friendly

    Stayed in April 2021

  • Reviewed: March 24, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Non-smoking room smelled like old cigarette smoke. The door frame had signs of someone trying to or successfully breaking into the room at some point. The door easily opened when the bottom lock was locked. It stayed closed with the top lock but was flimsy.

    Stayed in March 2024

  • Reviewed: January 7, 2024

    7.0
    Good thanks
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower was not very hot

    I did know you had a breakfast

    Stayed in January 2024

  • Reviewed: December 19, 2023

    10
    Great.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Check in and checkout were fast and easy. The room was very clean. There were free soap bars and little shampoo bottles. Very nice. The bed was comfy and soft. The curtains were thick and blocked out all the light while sleeping.

    Stayed in December 2023

  • Reviewed: November 12, 2023

    9.0
    Clean friendly, conveniently located.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Close to college for tour. Friendly staff, clean.

    Stayed in October 2023

  • Reviewed: November 6, 2023

    2.0
    Because we had to pay when we booked and the funds were non-refundable, we stayed there. Otherwise we would have cancel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Old property that has not been kept up well. The sink and bathtub both had chips and stains. No microwave or refrigerator. The grounds around the property had a lot of “junk” around it; needed cleaned up. The picture shown when we booked our stay looked fine; the actual property is run down and has been neglected. We will not stay here again.

    It was the only motel in Cheney, Washington.

    Stayed in November 2023

  • Reviewed: August 6, 2023

    1.0
    Will never return and will let friends and family know to not go there.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The dead bolt didn't line up to be able to use it on the door. The shower wouldn't turn all the way on into the shower head. There were holes in the back of the bathroom door instead of a hook. Things were old and dirty looking. Paint was on the frames of the doors and the mirror making things look tacky. It did NOT match the pictures on the internet of the building and room interior.

    Stayed in August 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: