1326 Policy Drive, Belcamp, MD 21017, United States
#1 of 2 hotels in Belcamp
Guests' ChoiceBased on 278 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 2 April 2024
Marcus
United StatesBreakfast was fantastic and real
Stayed in March 2024
Reviewed: 23 March 2024
Candice
United StatesWe could not lower the shade in our room, we could see the street lights & the sun woke us up the next morning. We got in so late and were too tired to call the front desk. Other than that, everything was good.
N/A
Stayed in February 2024
Reviewed: 31 January 2024
Michael
United StatesThe only that I didn't like is the breakfast person didn't show up sp there was no breakfast
Stayed in January 2024
Reviewed: 22 January 2024
James
United StatesThe beds were to soft
Location was convenient.
Stayed in January 2024
Reviewed: 31 December 2023
Barbara
United StatesOnly one entry and exit, long walk to go in and out.
Location and cleanliness
Stayed in December 2023
Reviewed: 17 October 2023
Gregory
United StatesUgliest hall carpeting that I’ve ever seen.
Location
Stayed in October 2023
Reviewed: 16 October 2023
Mzjaxson108
United StatesHotel elevator was located too far from the lobby & was not noted in the hotel description. The hotel was in the process of remodeling and cable wires were hanging from the ceiling. Also did not like a cost associated with the breakfast buffet. And the toilet seat was cracked and glued! Requested maintenance to replace it and they never did.
Great location. It was close to our family and the interstate.
Stayed in October 2023
Reviewed: 1 October 2023
Hua
United StatesGood location
Stayed in August 2023
Reviewed: 8 September 2023
Colameco
United StatesThe breakfast was fresh with a wide variety of choices.
Stayed in August 2023
Reviewed: 18 August 2023
David
United StatesWe asked for extra coffee, cream and sweetener in the room at time of booking. It was reiterated by myself at check-in and acknowledged by the receptionist. When we went to our room two hours later there was no coffee, extra cream or sweetener. Very poor at the little things.
Stayed in August 2023
Reviewed: 5 July 2023
David
United StatesNo coffee in room.
Stayed in July 2023
Reviewed: 28 May 2023
Luisa
United StatesBreakfast was always empty and we had to wait a long time. Children running around knocking on our door several times until I told the front desk and they handled it. There were no hot water but once reported, we were immediately switched to a bigger room with hot water.
Staff was friendly, courteous and helpful. Clean room. Hotel was very nice, clean and in a great location near supermarket, gas stations, restaurants/ fast food places, pharmacy, etc.
Stayed in May 2023
Reviewed: 10 May 2023
Chris
United StatesCheck in process was a disaster..the agent needs some training in customer service and software
Stayed in March 2023
Reviewed: 27 April 2023
Minerva
BelizeCOMMUNICATION BETWEEN THE HOTEL AND THE BOOKING SITE - ONE OF MY FLUGHTS GOT CANCELLED, I WAS TRAVELLING WITH AN INTERNATIONAL PHONE AND COULD NOT CALL. I SENT A MESSAGE THROUGH THE BOOKING SITE, IT WAS NEVER DELIVERED. WHEN I SHOWED UP FOR THE SECOND NIGHT, I WAS LISTED AS NO SHOW AND DIDN'T HAVE A ROOM ASSIGNED.
Stayed in April 2023
Reviewed: 27 April 2023
Mejia
United StatesThe staff was great. We traveled for a baseball tournament and they were so kind and nice with our kids. They even opened the kitchen earlier for us so they can have breakfast before their games. 100% recommended!!!
Stayed in April 2023
Reviewed: 27 April 2023
Sabrina
United StatesThe staff was wonderful!
Stayed in April 2023
Reviewed: 8 April 2023
David
United StatesThermostat did not work in the room. Repair was needed badly.
Stayed in April 2023
Reviewed: 22 March 2023
Miranda
United StatesStaff member on night shift was rude over the phone. In person he seemed a lot more nice
Didn't get breakfast
Stayed in March 2023
Reviewed: 17 February 2023
David
United StatesHeating system - thermostat was not working effectively.
Stayed in February 2023
Reviewed: 8 February 2023
Wen
CanadaGood breakfast $5, very good location for lots of restaurants, gas station, easy access to highway 95. Very clean big room.
Stayed in February 2023
Reviewed: 28 January 2023
Bede
United Kingdombreakfast was basic
helpful staff
Stayed in December 2022
Reviewed: 27 January 2023
Chaz
United StatesRoom had limited plugs for electronic devices. Renovations to room had wall facade covering what used to be power outlets. This proved very inconvenient when 2 people are staying in the room. Also, there was a desk with no way to power a laptop there.
The bartender and food at location is a great asset, giving the consumer more bang for your buck. It's convenient. Chicken wings are bomb. Bartender is top notch for service. Very social and accommodating.
Stayed in December 2022
Reviewed: 18 December 2022
Scott
United StatesThe advertised heated pool was closed for the entire stay.
The hotel is super clean, beds are comfortable and the room is a nice size. Its priced right and right off of 95.
Stayed in October 2022
Reviewed: 5 November 2022
David
United StatesNothing The manager made sure to ask if everything was ok with our room which is such a nice positive way to be We were very pleased and would go back again which we have
The staff was very kind and helpful from the time we arrived intill we checked out The rooms was clean and the bathrooms had plenty of room wereas my wife is disabled and uses a scooter We have never gone wrong with a Holiday Inn The staff knows the word TEAM AND THAT TEAM DOENS'T HAVE AND I IN IT Close to beable to do adventrues everyone in the family was very pleased
Stayed in October 2022
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