909 North Michigan Avenue, Streeterville, Chicago, IL 60611, United States of America
#109 of 180 hotels in Chicago
Guests' ChoiceBased on 325 hotel reviews
8.1Cleanliness
8.6
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
8.6
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Sean
United States of AmericaNo pool and extra resort fee
Location
Stayed in March 2024
Reviewed: April 22, 2024
Liane
United States of AmericaOn sit parking VERY expensive.
Comfortable , spacious room. Free water, free in-room Starbucks coffee packets.
Stayed in April 2024
Reviewed: March 19, 2024
Marcela
MexicoMaybe rooms are a bit old
Location is great!!
Stayed in March 2024
Reviewed: March 18, 2024
Richards
United States of AmericaExpensive parking, pillows were slightly uncomfortable but it wasn’t horrible
Centrally located, nice food amenities and good room. Having $25 food credit was very convenient. It was a madhouse with st Patrick’s day but the service workers did a wonderful job keeping it clean and being courteous and helpful
Stayed in March 2024
Reviewed: December 18, 2023
Antonio
United States of AmericaParking lot
Stayed in December 2023
Reviewed: December 12, 2023
Theresa
United States of AmericaSome of the gym equipment was not well maintained.
+The location was perfect and the staff was amazing! Great price for the room.
Stayed in December 2023
Reviewed: November 4, 2023
Susan
United States of AmericaIt was fine
Close to Chicago marathon!
Stayed in October 2023
Reviewed: October 27, 2023
Maya
United States of AmericaRoom decor
Clean, good location
Stayed in October 2023
Reviewed: October 16, 2023
Joyce
United States of AmericaA bit Pricey
Fantastic location
Stayed in October 2023
Reviewed: October 14, 2023
Lydia
United States of AmericaI don’t like the ridiculous rule of having to spend $20 a day.
Staff were friendly. It was a nice location. The hotel is clean.
Stayed in September 2023
Reviewed: October 13, 2023
Ernesto
MexicoI went during the marathon weekend and really appreciate the activities the hotel had for runners. The recovery room was amazing.
Stayed in October 2023
Reviewed: October 3, 2023
Lil
AustraliaLack of housekeeping staff given how busy the hotel is but we understand the challenges with resourcing
Comfortable beds and good sized rooms. We were given extraordinary service by the staff, particularly April at the service desk who was exceptional - warm and professional.
Stayed in October 2023
Reviewed: September 19, 2023
Fatima
United Arab EmiratesThe location is GREAT
Stayed in September 2023
Reviewed: September 1, 2023
Marleah
United States of AmericaWe were able to change rooms due to Marijuana smoke coming in through the vent, and the front desk made that happen quickly. We did need to request a microwave though
Stayed in August 2023
Reviewed: August 28, 2023
Jonathan
United States of AmericaWife thought the bed was a little hard.
The location, keyless entry and the value
Stayed in August 2023
Reviewed: August 24, 2023
Steven
United States of Americalower cost, particularly in valet parking.
we like the location. Thee is very little noise. Beds are very comfortable.
Stayed in August 2023
Reviewed: August 21, 2023
Haroldo
United States of Americaprice
location
Stayed in August 2023
Reviewed: August 12, 2023
Cathy
United States of AmericaI had to wait in line to check in and was told the rooms were not ready, but took my credit card and necessary information asking me to return at 4 but would receive a text informing me when the room was ready. I did not receive a text but became antsy as it was after 4 so returned to the front desk only to find I once again had to wait in a long line to check AGAIN! Seems the first check in you could be given your room number and when returning have a separate area for those who have checked in previously to obtain your key card! Almost missed a dinner reservation with having to stand in line the second time! Just a thought for the future, overall it was a pleasant stay overnight!
Stayed in August 2023
Reviewed: August 11, 2023
Sharmyn
United States of AmericaClub level room was not as good as comparable hotels and the club did not have the amenities (no cocktails and room was small) as others we have stayed at.
Perfect location on Michigan ave if you prefer the north side.
Stayed in August 2023
Reviewed: August 3, 2023
C
United States of AmericaThe resort fee.
Location was great. Close to Lake Michigan trail and to the tourist sights.
Stayed in July 2023
Reviewed: July 31, 2023
James
United States of Americalong wait to check into room
location
Stayed in July 2023
Reviewed: July 31, 2023
Campbell
United States of AmericaExpensive but so was everything in Chicago
Great location and very nice staff. Pricey
Stayed in July 2023
Reviewed: July 31, 2023
Srinivasan
United States of AmericaGround floor restaurant is rather small and can get quite noisy as it fills up.
Great location right on Michigan Ave. Comfortable bed. good size room and luxurious bathroom.
Stayed in July 2023
Reviewed: July 18, 2023
Stephanie
United States of AmericaThe bed pillows.
Pretty much everything!
Stayed in July 2023
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