9560 Via Encinas, Lake Buena Vista, Orlando, FL 32830, United States
#34 of 383 hotels in Orlando
Guests' ChoiceBased on 456 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.0
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 11 March 2024
Stefan
Canadatrying to get me to assist timesharing session, pressure sales and confusing check in
location, room and ameneties
Stayed in March 2024
Reviewed: 9 March 2024
Erick
United StatesPools
Stayed in March 2024
Reviewed: 4 March 2024
Jeremy
AustraliaLong check in process, pressured into doing Club Wyndham presentation at check in (wouldn't take no for an answer)
Pool, facilities, restaraunts
Stayed in March 2024
Reviewed: 3 March 2024
Lori
CanadaWe did not have full access to the miniature golf which was not possible due to renovations in Tower 2; The sales pitch when checking in which we are told to go to see a colleague to get our “welcome package”.
This is a huge complex and we loved the 2 bedroom villa as it was perfect for our family of 4 to share. The lazy pool,water slides, hot tubs, miniature golf, ice cream shop, towel dispenser and more were a big hit for all. The proximity to all Disney parks and Disney Springs was perfect.
Stayed in March 2024
Reviewed: 2 March 2024
Bill
United StatesParking lot view. Shower needs work.
Suite was large
Stayed in March 2024
Reviewed: 1 February 2024
James
United StatesSome construction going on but that is to be expected. with the upkeep of any property,
Great room, great pools, great bar, great facility!
Stayed in January 2024
Reviewed: 1 February 2024
Scott
United StatesAll
Stayed in January 2024
Reviewed: 31 January 2024
Scott
United StatesEverything
Stayed in January 2024
Reviewed: 30 January 2024
Jane
United StatesDistance to main pool with three kids
Amenities
Stayed in January 2024
Reviewed: 30 January 2024
Patterson
United StatesGreat place, awesome location, pools, everything was great.
Stayed in January 2024
Reviewed: 11 January 2024
Jorge
CanadaI just wanted to share some feedback on the restaurants; we tried three of them, and unfortunately, our experiences weren't as great as we hoped. I believe there's room for improvement in that area, and with your already amazing place, it could be even more outstanding!
Stayed in January 2024
Reviewed: 9 January 2024
April
United StatesYou had to walk outside to get breakfast at the restaurant on the pool deck. It was raining during our stay.
Great location, variety of Resteraunt on the property. Great value.
Stayed in January 2024
Reviewed: 28 December 2023
Quincy
BahamasThere weren't enough parking spaces.
The room was nice, the pool was beautiful and the location was good.
Stayed in November 2023
Reviewed: 22 December 2023
Amanda
United StatesCheck-in took an hour.
Great location and nice suites
Stayed in December 2023
Reviewed: 19 December 2023
Jacquleen
United StatesI hated they don't do housekeeping. Asked for a room refresh but they don't do that and you have to take your own trash out. They also stated online they had an airport shuttle but this was not true.
Location is perfect. Very close to Disney springs and the parks. Lots of parking. I love having a washer and dryer to not bring home dirty clothes. And the full kitchen was great to save money.
Stayed in December 2023
Reviewed: 19 December 2023
Kimberley
United StatesCheck in unprofessional agent was laughing and joking with agent when trying to check in they had 2 reservations for me when I only had one she spoke Spanish to manager jose while trying to find out problem I only speak english unfortunately for her my husband is mexican and Spanish is his first language .so he understood everything she said 😉Very unprofessional I considered her age as factor very young ...place was beautiful just not happy with agent trying to check in very disappointing
Location
Stayed in December 2023
Reviewed: 18 December 2023
Si
New ZealandThe receptionist was not professional enough. I reckon needs more training. Initially over charged me. When I went back to check, she only said “I don’t know “. The attitude was also horrible. Luckily the manager sorted out my issue at the end.
Room spacious, kitchen well equipped, shower is comfortable, and washing machine +dryer as a bonus
Stayed in December 2023
Reviewed: 18 December 2023
Mhad
United StatesIt was amazing!
Stayed in November 2023
Reviewed: 16 December 2023
Suzanne
United StatesCheck- in was very slow, accommodations are dated.
Great location, spacious 2- bedroom suite.
Stayed in December 2023
Reviewed: 14 December 2023
Sarina
United StatesNothing! Everything was great.
Every single staff person there was so nice and friendly. The hotel is huge and it really felt like home away from home.
Stayed in December 2023
Reviewed: 11 December 2023
Christine
United StatesThere was only one thing. My husband found a small dead roach in the bed. I didn’t know until we had already checked out.
I loved that there were many amenities on site! My family had an amazing time.
Stayed in December 2023
Reviewed: 10 December 2023
Kay
United StatesConvenient, quite, roomy.
Stayed in December 2023
Reviewed: 6 December 2023
Leah
United StatesThe restaurant offerings were confusing and staf were not knowledgeable about options.
It was great that they had pools all around the property so there was one close to each building.
Stayed in December 2023
Reviewed: 5 December 2023
Sarah
New ZealandNothing. Everything was perfect.
Very organised check-in process, lovely room with a bigger kitchen than we were expecting, amazing views, and a super comfortable bed.
Stayed in December 2023
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