205 East 45th Street, Midtown East, New York, NY 10017, United States
#168 of 399 hotels in New York
Guests' ChoiceBased on 238 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 25 March 2024
Shannon
United StatesThe fitness room is lacking.
The staff and the room were wonderful.
Stayed in March 2024
Reviewed: 1 February 2024
Brian
CanadaThe upper floor of the building are time share condos so expect a bit of a timeshare sales push at check in. Nothing too high pressure but be aware.
Location is fantastic, just steps from Grand Central and the subway. Easy access to everything you might want to see.
Stayed in January 2024
Reviewed: 22 January 2024
Sam
United KingdomVery basic hote product
Absolutely fine but certainly not 4 stars!
Stayed in January 2024
Reviewed: 25 December 2023
Kimmo
FinlandSometimes the traffic noise can be heard in the room.
Great location. Friendly staff. Nice breakfast place very near.
Stayed in December 2023
Reviewed: 22 December 2023
Megan
AustraliaTime-share salesperson stationed in front of the lifts - just be persistent in saying no if you're not interested. They also said in order to use the swimming pool facilities, you'll have to attend one of their seminars which gives you a wristband to access the club facilities. We just passed on it. Would've been great if we were able to use at gym/swimming pool without these strings attached.
Good location- walking distance to Grand Central Station Room size is quite large A number of places to eat / drink around Room price is reasonable for New York
Stayed in September 2023
Reviewed: 5 November 2023
Jay
AustraliaThe Wyndham time share staff that sit in front of the elevators and try and push you to discuss buying a time share and sitting in on a presentation. When we expressed our complete lack of interest one female staffer was rude and muttered under her breath whilst we moved into the elevators and gave snarly looks everytime we walked past for the remainder of the trip.
The price and rooms were outstanding. The staff from the hotel were fantastic and very accommodating, in particular the door staff. The rooms were huge, modern and clean.
Stayed in October 2023
Reviewed: 1 November 2023
Anne
AustraliaRather hard sell marketing pitch. Arrival times with a sales function.
Modern comfortable room and quiet
Stayed in October 2023
Reviewed: 27 October 2023
Tani
IsraelThe location on the east side is not ideal but was ok
Very nice staff, very nice and spacious rooms
Stayed in October 2023
Reviewed: 22 October 2023
Sandrine
FranceToo noisy, we can hear the noises from the other bedroom
Location Size of the room
Stayed in October 2023
Reviewed: 29 September 2023
Keep
United KingdomTV and air con needed attention n from maintenance, but they quickly sorted the problems. Queue for lift. We were ok with the timeshare sales offer, but some people may be offended or feel pressured to go. You can say no, but it is a shock initially. We were not bothered and had a 90-minute presentation, but we did get a week's free holiday accommodation out of them. We will need to wait and see how easy it is to use the voucher.
Rooftop lounge including views of NYC Free hot drinks Special events e.g free alcoholic cocktails Comfy bed Kitchen Free self service laundry including washing pods Everyone friendly
Stayed in September 2023
Reviewed: 27 September 2023
Mirko
GermanyThe location was very good, better than expected. Everything you need around the corner. Short walk to Grand Central and Times Square 10-15 Minutes. The staff was friendly and courteous and the room was clean and modern.
Stayed in September 2023
Reviewed: 14 September 2023
Adrian
United KingdomThe room was in need of refurb.
The location is great, the staff try hard and very helpful.
Stayed in September 2023
Reviewed: 1 September 2023
Anne
United KingdomHeavy on the sales pitch for extras and time share.
Great room size, comfortable and clean.
Stayed in August 2023
Reviewed: 31 August 2023
Yingying
ChinaNo daily house keeping
Location, room size, cleanses
Stayed in August 2023
Reviewed: 25 August 2023
Bendickinson
United KingdomThere were some additional staff who advised that we hadnt completed our check in, this turned out to be a fairly hard sell to attend a timeshare meeting. I really didnt appreciate this, felt very forced and I struggled to get my point across to them that our time was limited and attending a 1.5 hour meeting about a timeshare didnt fit in with our plans.
Location of the property is ideal for downtown Manhattan, the staff were all very helpful and even though our room wasn't ready on arrival they stored our bags for us. Room was spacious and well presented, large fridge in the room and the bathroom, although small, was well equipped. Free coffee station was an added bonus.
Stayed in August 2023
Reviewed: 13 August 2023
Hila
United StatesThe central cooling system made the room very cold, and you couldn't turn it off. Also, they have very small shampoo bottles, so you have to realize this before your shower, and ask for a refill. Both are not deal breakers, but I wish I knew this before packing - bring your warm pjs and shampoo.
Great location for midtown, comfortable and clean, and the staff was nice
Stayed in August 2023
Reviewed: 7 August 2023
Mark
United KingdomTHE SALES PRESSURE FROM THE WYNDHAM REPS stationed by the lifts. Was initially taken by the offer of the wristbands offering reduced entry to NY attractions before realising there seemed to be strings attached (committing to attending sales pitch for timeshare we had no interest in, at a different location) Bailed out in time but still got targeted a couple more times as we came and went. After day 3 they didn't bother us so counted ourselves 'lucky' We were on the 3rd floor. Good thing was there's an additional 3rd lift that goes as far as the 10th floor so no complaints there with wait times. Bad thing was our room was near the laundry room where people tended to talk late at night while waiting for their wash cycle. We had to go out and ask for hush after midnight a couple of times. We stayed 6 nights. There's no room cleaning, linen or towel changing unless requested it seems. Didn't bother me 🤣 but my wife asked for more towels which didn't materialise until a follow up request a day later
Great location! Bigger room than expected. Do it yourself laundry and dryers really useful (bring a small bottle of laundry liquid) there's also a couple of pharmacy's nearby that probably sell it. Really enjoyed the rooftop terrace with free hot drink and microwave facilities where you could take a takeout meal throughout the day up to 11pm. Great views of Chrysler building and East River behind. Much better than having no option other than your room. Didn't use the gym 🤣 but could be a plus for many... Front desk staff and doormen were friendly. Nice touch offering the changing daily afternoon specials. Only managed the modest glass of Champagne but still appreciated
Stayed in August 2023
Reviewed: 22 July 2023
Iftikhar
AustraliaNone
Property was very well maintained
Stayed in July 2023
Reviewed: 8 July 2023
Sarah
United StatesStaff I want to thank Stephanie for going beyond her job and helping me plan my stay. She had an itinerary and tickets in an envelope for me. 😊 Unfortunately I wasn’t able to get the opportunity to meet her, but I wanted her to be recognized. Thank you so much Sarahsmith
Stayed in July 2023
Reviewed: 8 July 2023
Peter
DenmarkNice hotel. Location is excellent.
Stayed in July 2023
Reviewed: 12 June 2023
Ayako
United Statesthere were several communications which frustrated us: they had not refunded for a booking I cancelled. I spoke with them twice during my stay but they didn’t refund. I had to chase them through booking.com support team. they also make you to listen to their promotion offering at the check in. we were so exhausted after long trip and it was not thoughtful to almost mandate every customer to listen to that at check in. Lastly, the hotel doesn’t provide bed making or cleaning the bathroom. only provide fresh towels and pick up garbage if you leave them outside of your door. there was no explanation about it at the check in until we realize no housekeeping service came in after next day.
Great location and good value. the room was clean and spacious for NY midtown.
Stayed in May 2023
Reviewed: 4 June 2023
Jack
United Stateselevator
location
Stayed in May 2023
Reviewed: 29 May 2023
Chris
United KingdomHaving to run the “Times Square”-esque gauntlet of sales people stationed in the lobby, once I’d checked in, who wouldn’t let me catch a lift to my room until I’d provided personal details for their sales and marketing purposes and several times say no to their wristband and brochures they kept pushing. The lead agent was quite rude and told me “this is not a hotel, this is how it works, and you must give your personal details to us or we won’t let you go to your room”. This left me feeling frustrated and intimidated - not great after a long flight.
Great location next to Grand Central station and a block from the UN. Large room and very large comfy bed and mattress. Good small bathroom.
Stayed in May 2023
Reviewed: 23 May 2023
Erikzrally
Luxembourgdetails: cramped hallways, and lighting in room was weird. Also noisy airconditioning.
very nice little appartment. lots of space, comfortable bed, comfortable sitting room, just enough amenities for 2 days (washing powder, ...) . A common room with washing machines + tabs provided in room was very helpful for people already on the road for a week. Staff was very kind, really helpful. A good choice
Stayed in May 2023
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