1. There was no hot, not even warm, water in my room. I took shower with cold water for three days. I complained to the desk but they told me I needed to run the water to get warm water, but it didn't work.

The location was great; the staff were very helpful and nice.

Stayed in August 2025

Some of the staff need to say hello and liven up but in general no issues. Front office staff nice. Stayed here since 2021 and the hotel needs a face lift.

Great location. Room comfortable and has been modernized.

Stayed in August 2025

Muslim prayer area closed due to unknown reason. Staff makes room at various times daily and cares less about the door tag hanged by guest.

Interior is in Good Condition and well maintained. Property is surrounded by restaurants of Al types of cousins. Connectivity to Metro is 450 meters while bus is at doorstep.

Stayed in June 2025

The room smelled. The bathroom was stained and I questioned how clean everything really was. The pool and fitness center were closed. They offered to open the fitness room but the pool doesn’t open until June which wasn’t clear in the advertisement.

The staff and the breakfast.

Stayed in May 2025

The furniture are bit shabby

Place is nice, near a city center, polite helpful stuff

Stayed in March 2025

Room was very cold, no centreliese heating system, ac could not heat room,

Stayed in December 2024

Room had many defects. Main issue was the water. It came out BROWN from the taps. First day, the water in the shower wasn't hot. Last day, toilet flush wasn't working and there was a leak. In addition, the safe didn't work and the hairdryer didn't work. Hotel needs to address these issues as it causes discomfort for the guests.

Breakfast was very good. Staff were courteous. The lobby and reception area are beautiful. Very good Indian restaurant.

Stayed in September 2024

The cleaning was not good. I’ve stayed for three nights, two of them my room was not cleaned, even though I’ve asked. When I’ve approached to a staff about the gym, I was told that it’s on repair, just when I w insisted that it was not on repair yesterday, they’ve allowed me to come in. As well at the reception I was told that the gym is working until 8 pm, though in the gym itself it was written that the gym works until 10pm. Pillows at the swimming pool is not clean as well, and the swimming pool doesn’t look like in pictures. The elevator as well not working properly.

Stayed in June 2024

Hotel needs an upgrade.

Location is excellent.

Stayed in November 2023

night shift reception staff veru roud manner, very bad service from night shift reception!

Morning shift reception staff was very helpful

Stayed in November 2023

The air condition unit didn't seem powerful enough. I think they should replace it with a bigger capacity unit which is more suitable for the size of the room as it was not getting cold enough. Not such a big issue for me though.

We were satisfied with the hotel eventho it was quite old, but the price was just as reasonable. The room was very spacious and there were tea and coffee facility. I was also particularly happy about having a bidet spray in the bathroom altho I'm wondering if it was provided by the hotel or any previous guest had left it there (as it looks more like a travel bidet set). Nevertheless, I was so glad that it was there as not having one is my biggest frustration when traveling. Another great thing is they have ATM in the hotel right outside the entrance, so it was very convenient when we needed to withdraw some cash.

Stayed in July 2023

All was good

Stayed in August 2023

dated

location

Stayed in June 2023

old hotel, not clean mostly the carpets,

location is very good, laundry service is super fast

Stayed in May 2023

THe location of Legrande plaza is why families stay there. Near the parts, eco park. But the business is run like cash cow, stuffy musty building and rooms, dingy worn out carpets, instant coffee for breakfast, I can stay at really nice hotels like SIMMA for $50 U.S or I spent $80 for LeGrande, that is a lot spend to replace a 25,000 som Taxi ride for mediocre facilities, low water pressure, mediocre cleanliness and food.

Stayed in May 2023

The hotel as seen better times in terms of interior and conditions. Breakfast was kind of okay, but nothing I would remember for longer.

I liked the central location of the hotel and the vicinity to a nice park

Stayed in April 2023

The shower head was poorly-positioned. The bathroom had a hand held shower that could not be adjusted to produce a shower.

Housekeeping was fast and effective. Breakfast staff were friendly and efficient.

Stayed in April 2023

the staff very stiff no proper communication skills and place too dark since use sensor lites

bed spacious

Stayed in February 2023

Hotel had seen better days. Interior looks very nostalgically stylish, but there is no way around dirty carpets, scuffed furniture and poorly plastered wallpaper. Part of the hotel is being renovated and there's no warning about this and no protection, just sudden drilling sounds in the next room. I'm also worried about fire safety, as exits are not well labeled: there was a power outage during my stay, and I would've never found the correct stairs if not for staff passing by. The only open stairway did not reach first floor, and the other was impossible to find from the floor (I only became aware of it because it was pointed out to me when I was going up).

Good location: restaurant street right across, one block away from Amir Temur plaza. Friendly staff.

Stayed in September 2022

The swimming pool needs to be indoor. We need more entertainment as a spa.

Breakfast was excellent. The Hotel location was perfect. The hotel staff was lovely and cooperative. The room was safe, clean, and quiet.

Stayed in September 2022

Very rude and uneducated front disk guy. Arrived at hotel 2am booked for whole 2 nights the guy refused to check in asking for kids passport although parents Uzbek Nationals had passports and IDs. On booking.com not mentioned in policy. So we had to look around and fined another hotel in Tashkent around 3 am. Still scammed / charged us for entire booking.

Very rude and uneducated front disk guy. Arrived at hotel 2am booked for whole 2 nights the guy refused to check in asking for kids passport although parents Uzbek Nationals had passports and IDs. On booking.com not mentioned in policy. So we had to look around and fined another hotel in Tashkent around 3 am. Still scammed / charged us for entire booking.

Stayed in August 2025

The whole hotel smelled like cat urine the moment you walk in the door the smell is so strong. The room is not the same as the picture, much smaller and darker. The lights are very cool and feel dingy. No natural light.

Good house keeping

Stayed in October 2024

Not recommended

Worst behaviour staff

Stayed in October 2024

First they give me a room , which the bathroom was filthy, I have pictures didn’t want to post it. I complain they switched me to another room. Because of the location I stayed. I don’t understand who give them 4 star rating.

Stayed for 4 days , nothing was rated 4 star, which they claim

Stayed in September 2024