SAMARKAND VILOYATI SAMARKAND RASADXONA MFY CHUPON OTA MAVZESI 150-UY, 140100 Samarkand, Uzbekistan
#35 of 187 hotels in Samarkand
Guests' ChoiceBased on 32 hotel reviews
9.4Cleanliness
9.6
Comfort
9.5
Location
8.3
Facilities
9.4
Staff
9.6
Value for money
9.3
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 19, 2025
Ali
TurkeyEverythink was perfect. If I would visit Semerkand I will deffinetely book from this hotel.
Stayed in April 2025
Reviewed: April 7, 2025
Khizar
British Virgin IslandsFriendly staff and excellent location
Newly built hotel and fresh look
Stayed in April 2025
Reviewed: January 7, 2025
Faizul
United KingdomThe room was very spacious and the jacuzzi was icing on the cake
Stayed in January 2025
Reviewed: January 1, 2025
Nelson
United Arab EmiratesNo restaurants in walking distance. Rooms are small.
Clean. Staff. Bed. Toilet. Great breakfast. Wifi. New hotel.
Stayed in December 2024
Reviewed: November 22, 2024
Sunnur
UzbekistanBREAKFAST IS OK
Room is too clean.
Stayed in October 2024
Reviewed: October 26, 2024
Adlene
United Arab EmiratesThe hotel is far away from the city center and there’s nothing around it. Still, you can get a taxi quickly and at a reasonable price.
The duty manager Elbek was outstanding. He made our stay at the hotel a great experience.
Stayed in October 2024
Reviewed: September 14, 2024
Anne
GermanyThe personell, especially at the pool, was not attentive at all so we always had to approach the receptionist if we needed something.
The pool area is beautiful. The room was big and very comfortable. Even though the street is right next to the hotel there is no much noise disturbance in the room so sleep was not affected. With Yandex the location of the hotel was no problem cause you can get fast into the city. The receptionist was super helpful and friendly. There is free water offered. The breakfast was okay but didn’t offer much variety.
Stayed in September 2024
Reviewed: August 19, 2024
Tom
NetherlandsUnfortunately, the gym was not in use yet.
Staff was very nice. Pool is great.
Stayed in August 2024
Reviewed: August 3, 2024
Mustafa
United Arab EmiratesOur recent stay at Sultan Palace was nothing short of extraordinary. From the moment we arrived, we were greeted with warm smiles and exceptional service. The facilities were immaculate, and every detail was thoughtfully considered to ensure our comfort and enjoyment. A special mention must go to Mr. Elbek Tuvsunov, whose dedication and professionalism truly stood out. He went above and beyond to make our stay memorable, always attentive to our needs and providing excellent recommendations for local attractions. His friendly demeanor and willingness to assist made us feel truly valued as guests. The rooms were spacious, well-appointed, and perfect for our family. The dining options were diverse and delicious, catering to all our tastes. The kids especially loved the pool area, which was clean and well-maintained. Overall, our experience at Sultan Palace was fantastic, and we highly recommend it to anyone looking for a family-friendly and luxurious stay. We look forward to returning in the future!
Stayed in August 2024
Reviewed: July 25, 2024
Sebastian
RomaniaThe location is around 10 Kms away of major turistic attraction, but this is not a real minus, as you will enjoy this quiet place after roaming arrount historical sites. Taxis are really affordable and will not take more than 15 minutes from city center.Reception provided assistance for transportation any time we neded. We really RECCOMAND this place
Very professional friendly and helpful staff.The hotel is new,, furnished with good taste.They just offered us a very cosy place to stay. Loved the big pool.Breakfast had lot of tasty choices, including sweets and large variety of fruits.Highly RECCOMAND.
Stayed in July 2024
Reviewed: July 10, 2024
Weronika
PolandBrand new hotel. Everything was perfect. Amazing outdoor pool. Tasty breakfast. Comfortable rooms. Thank you for a nice stay.
Stayed in June 2024
Reviewed: June 28, 2024
Nag
BangladeshSpecial mention to Mr. Baig for his unwavering support
Stayed in June 2024
Reviewed: June 24, 2024
Sania
NetherlandsFriendly staff’s very helpful. We enjoyed our time there.
Stayed in June 2024
Reviewed: June 6, 2024
Seaplusplus
New ZealandThis is a very new hotel and unfortunately the restaurant was not open yet and there is no close place to eat. But taxis are cheap
The quality of the place is second to none, the most accommodating staff who made our stay fabulous. Added a lovely breakfast, superb
Stayed in June 2024
Reviewed: June 1, 2024
Seyedehsan
Iran-
One of the best hotel I have been stayed in my trips. I suggest it for you! Maybe somebody think its far from city but its not real. Its about only 14 minutes by yandex
Stayed in June 2024
Reviewed: May 13, 2024
Mohammed
IndiaNo restaurant. But they were kind enough to order food for us and served it for us which was good hospitality. Need more English speaking staff.
Beautiful property
Stayed in May 2024
Reviewed: April 29, 2024
Qamaruddin
United Kingdom-
The property was very clean and beautifully built as it is brand new, the staff were available to help with anything we needed from taxi to recommendations to what activities to try. One of the most friendliest people I have come across.
Stayed in April 2024
Reviewed: April 14, 2024
Noor
United Arab EmiratesThere is nothing I didn’t like. Everything was perfect
It’s a true palace, very clean, the staff are amazing, super friendly and helpful, if you book the bigger room it’s spacious, with jacuzzi. They have pool, Turkish hamam, sauna. And the money value it’s just perfect with free breakfast. They offered free transport to anywhere in the city, to the train station. We had late check out
Stayed in April 2024
Reviewed: October 24, 2024
Mundoly
United Arab Emiratesac wasn't working, complain many times but no one came fix it.
New hotel, staffs where good
Stayed in October 2024
Reviewed: September 14, 2025
Hriscanu
RomaniaThere are no comments available for this review
Stayed in September 2025
Reviewed: May 3, 2025
Elena
RussiaThere are no comments available for this review
Stayed in May 2025
Reviewed: December 27, 2024
Muhammad
United Arab EmiratesThere are no comments available for this review
Stayed in December 2024
Reviewed: October 7, 2024
Alexander
RussiaThere are no comments available for this review
Stayed in September 2024
Reviewed: September 30, 2024
Mehnaaz
IndiaThere are no comments available for this review
Stayed in September 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content