11-4 Contant/Crown Mountain Rd., 00802 Charlotte Amalie, U.S. Virgin Islands
Based on 47 hotel reviews
6.7Cleanliness
7.0
Comfort
7.2
Location
7.6
Facilities
6.8
Staff
8.8
Value for money
7.2
Free WiFi
5.0
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Showing 1 - 25
Reviewed: July 24, 2023
Cristiana
CanadaCleanliness could be improved.
It’s a very convenient place, close to the airport, perfect for a quick transit. Provides enough room, working AC, clean sheets, hot shower and a decent bed, which is all a traveler needs. The manager, Deb, is one of the kindest and friendliest humans I’ve ever met. She tried everything to make our stay pleasant and help us in any way we needed.
Stayed in July 2023
Reviewed: April 3, 2023
Allan
Puerto RicoA better Bed
Friendly Staff nice view
Stayed in March 2023
Reviewed: October 11, 2022
Prentice
Abkhazia, GeorgiaThe view .. Just being up there was everything.. Peaceful ..
Stayed in October 2022
Reviewed: July 10, 2022
Jacqueline
United States of AmericaBathroom
Q 1st
Stayed in June 2022
Reviewed: April 25, 2022
Billie
United States of AmericaThe beds were not at all comfortable. The property was too far from town and any attractions without having rented a vehicle. However this was stated in the property description, but when you are without a vehicle things are much further away than you realize and cabs are expensive. I do not recommend the cab company the office recommended, he was very rude and hung up on us.
The staff was friendly and happy to assist anytime we needed anything. It was nice that there was a bbq grill and pool on the property. We took advantage of both of both of them multiple times. The view from our balcony was very nice.
Stayed in April 2022
Reviewed: April 20, 2022
Michael
United States of AmericaThe location was such that it was difficult to walk from it to the town center - had to walk on a road with trafic
Stayed in April 2022
Reviewed: March 17, 2022
Kimberley
United States of AmericaThe fact that the place is costly and there are old furnitures. Its modern time the coach the bed and the stove needs to be replaced. The place could use a little renovation. The room needed to be dust out before we arrived. The rags and towels definitely needs replacing. As for stay, I understand that there are certain times for check out but don't rush us if the time is close and don't kick us out if we go 10 min over.
The view was nice. The place wasn't far from the airport.
Stayed in March 2022
Reviewed: February 25, 2022
Travis
United States of AmericaThe walls are thin and I could hear everything the people said in adjacent rooms. Also, the neighbors on the street below were very loud at one point.
It was spacious, clean and comfortable for a solo traveler. The staff was very friendly and accommodating.
Stayed in February 2022
Reviewed: February 20, 2022
Mark
United KingdomThe room was very basic, which we expected from seeing the online photos, but it was not as clean as it could be. The bed was extremely noisy as it has the old metal springs support, so hard to move without making a lot of noise. The area was hit badly with recent hurricanes, so we understood it would be basic and so happy to pay the price, but the fact it was not clean was the biggest disappointment. We got to the hotel minutes before reception closed at 6pm and I was not able to contact anyone afterwards as our cell phone won't connect. That said, it was a guesthouse and not a hotel, so we understand there may be a few issues, which may have been easily overcome if there was more time between checking in and seeing the room.
The location was good and when you work out the taxis, getting around was easy and the view was good.
Stayed in February 2022
Reviewed: November 15, 2021
Elemena
United States of Americathe faucet in the bathroom hot and cold was not working properly. the pull out sofa was too small, and I couldn’t get no towels when I wanted.
the view
Stayed in November 2021
Reviewed: August 3, 2021
Allamby
United States of AmericaThe facilities can be upgraded a little both the handle for the toilet paper and towels/wash cloth was broken so kept fallen. The handle for the shower was broken as well. The sofa-bed was horrible and very uncomfortable, was better off just sleeping on coach but if two had to sleep on it not sure how they would manage.
The location was not bad. The room had a beautiful view. The AC worked fine so room was always cool or can be cooled when needed.
Stayed in July 2021
Reviewed: July 31, 2021
Laura
United States of AmericaLoud a/c
Easy access
Stayed in July 2021
Reviewed: June 16, 2021
Allison
United States of AmericaThere were some minor infrastructure problems (plumbing, power outage) that the staff handled well.
Self-contained little apartments and a nice pool. AC was great, easy to drive everywhere and the staff is very pleasant.
Stayed in June 2021
Reviewed: May 25, 2021
Carl
United States of AmericaCab cost to the airport. I should have gotten something closer
Clean, quiet, comfortable
Stayed in May 2021
Reviewed: May 12, 2021
Supercoolchillycat
United States of AmericaGetting a Taxi but property was exceptional for cost.
I like the fact that we were able to replace the propane tank on the Grille and fire it up. We also prepared fixins' in the room.
Stayed in May 2021
Reviewed: May 6, 2021
Vanessa
United States of Americathe only complaint that I have is that we did not receive daily housekeeping. Housekeeping was done only on the first day but every day after that, only the towels we’re changed.
The view was awesome and so was the host.
Stayed in April 2021
Reviewed: March 25, 2023
Barbara
United States of AmericaFor one night it was fine but probably not confortable enough for more nights.
This guesthouse has a wonderful view overlooking the harbor and could be much nicer with just a few inexpensive improvements. The pillows definitely needed replacing. The sheets were left on the couch bed and when pulled out were quite dirty. We didn't see any bugs but there were control containers all over the apartment so if a pest company came in occasionally I think that would make a huge difference.
Stayed in March 2023
Reviewed: June 29, 2022
Boogn1sh
United States of AmericaFantastic customer service.
Stayed in June 2022
Reviewed: May 1, 2022
Pamela
United States of AmericaThe rooms were outdated and I thought the cost was too much for this property. they didn’t have any amenities such as shuttle service to the grocery store down the mountain. there was no way for us to walk down the mountain to get food so we had to taxi up and down. They had rats in the trash receptacle and that was disgusting.
I liked that I could see the ocean.
Stayed in March 2022
Reviewed: March 23, 2022
Uzair
United States of AmericaI was quite shocked to find that the linen on the bed was not clean. Some of the towels were not clean. The sofa was not clean. Had to ask for new sheets and a sheet to be placed over the sofa so that it could be used. Problem with mosquitos in the room. Sliding door on the wardrobe was falling off. Sound from the neighboring rooms carried easily through to my room and was quite disturbing. Parking was tight at times as there was limited space. Some of the steps on the property need urgent repair and are a trip hazard. The property is quite dated and needs serious attention.
View from the property.
Stayed in March 2022
Reviewed: March 15, 2022
Philippa
United States of Americait is scruffy, and feels very rundown. the shower upstairs didn’t work and downstairs was cold only.
it is clean
Stayed in March 2022
Reviewed: February 28, 2022
John
United States of AmericaThey need to advertised that the facility is in disarray and that all amenities are available.
Pool was out of order, facilities were dinghy and severely outdated.definitely not work the $4,000 they were trying to get for my stay
Stayed in February 2022
Reviewed: July 5, 2021
Steven
United States of AmericaNo negatives. Great place, great people, great view!
Love it! I had room B2 and loved the view! The staff is very friendly!
Stayed in July 2021
Reviewed: June 24, 2021
Lisa
United States of AmericaEverything except the view. Roaches scattered everywhere when we turned the lights on. There’s electrical sockets in the shower!!! Sofa was nasty. The entire thing was disgusting and very outdated.
The view.
Stayed in June 2021
Reviewed: June 20, 2021
Jzo
LebanonDirty bathroom, clearly no one cleaned it before our check in. Bed sheets were very old and bed uncomfortable. AC barely has any cold air and if you lower the temperature you'll lose electricity in the room.
Great view
Stayed in June 2021
Showing 1 - 25
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