1002 Blackbeard's Hill, 00802 Charlotte Amalie, U.S. Virgin Islands
#2 of 11 hotels in Charlotte Amalie
Guests' ChoiceBased on 232 hotel reviews
8.8Cleanliness
9.3
Comfort
9.1
Location
8.6
Facilities
8.9
Staff
9.5
Value for money
8.7
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 4, 2025
Atall
U.S. Virgin IslandsPeace and quiet. Very chill environment.
Stayed in July 2025
Reviewed: July 29, 2025
Stefanie
United StatesExactly where we needed to be to take ferry to St John the next day
Stayed in June 2025
Reviewed: July 10, 2025
Mike
United StatesEverything was amazing.
This is a small, boutique, family owned hotel. The owners, Chase and Lyndsey communicated well prior to our arrival and were friendly, welcoming and extremely helpful with wonderful recommendations. The room was extremely clean, had a small kitchen and also had an incredible view. The outside garden and pool were also beautiful and had an exceptional view as well. I highly recommend this hotel and look forward to returning next year. Thank you Chase and Lyndsey!😀
Stayed in July 2025
Reviewed: June 16, 2025
Jill
United StatesAdvertised as no restaurant so didn’t expect anything, however a water dispenser would be nice to fill a bottle, as it’s far from the nearest store.
Away from the crazy of downtown, at the top of the Ninety Nine Steps. Lovely little garden, hummingbirds, iguana. Nice pool. Rooms had decent size fridge, microwave, dishes etc.
Stayed in June 2025
Reviewed: June 7, 2025
Douglas
United StatesDidnt realize how high up on the hill it was, so it was a serious hike to get to and from town. Recommended taxi service showed up late and charged $18 per person to go less than 1 mile.
Great view.
Stayed in April 2025
Reviewed: May 29, 2025
Sam
United StatesLocation was up a pretty steep hillside without any instructions we could find on calling a taxi, not much within a 10-15 minute hike of the property.
Beautiful property, pool, view, and very nice hosts.
Stayed in May 2025
Reviewed: May 20, 2025
Theresa
CanadaIt was quite the walk up a very steep hill to walk in and from St. Thomas. I wish we were here longer!
The hotel is set atop of the hill overlooking St. Thomas waterfront. A very pleasant welcome by both Carol and Kevin making us feel very at home. The room was lovely, very nicely decorated in clean tropical colours. The view of Saint Thomas was amazing. Quiet location. Not far from Sugar Cane Grill Restaurant.
Stayed in May 2025
Reviewed: April 29, 2025
Margaret
United StatesThere is construction going on next door, but it was only durning the day. It did not affect our sleep at all.
The location was great. Yes, it is up many stairs, but that is what gives it the view.
Stayed in April 2025
Reviewed: April 28, 2025
Karen
United StatesNothing 😀
Lovely room with comfortable bed, ac, and bathroom. My room had a full kitchen with coffee maker and supplies. Pool is great but not accessible by handicapped persons.
Stayed in April 2025
Reviewed: April 21, 2025
Larry
United StatesStairs and step down within the room
If i could give the cleanliness a 20 stars that's what they would get. AWESOME !!!!!!!!!!!!!!!
Stayed in April 2025
Reviewed: April 15, 2025
Richard
United StatesThe only bad thing was the water pressure in the shower.
The hotel was great. The location, views and the grounds were all spectacular.
Stayed in April 2025
Reviewed: April 13, 2025
Mary
United StatesThe change in check-out time would not have been easy for us, so luckily our original reservation was an hour later.
This is a lovely room at the top of the hotel. With cool tile floors and wonderfully quiet air conditioning, it was a pleasure to sleep in the comfortable bed. The refrigerator with its freezer was helpful for us to be able to use.
Stayed in April 2025
Reviewed: April 2, 2025
Reyna
CanadaN/a
Pool, quietness, balcony, Kevin and Claire were awesome. Great location.
Stayed in April 2025
Reviewed: March 30, 2025
Robert
United StatesKevin was a friendly, attentive and helpful host. We will definitely stay again on our next visit to Tortola.
Stayed in March 2025
Reviewed: March 26, 2025
Rhonda
United StatesNo breakfast. There was a coffee maker, fridge and microwave. TV signals were very limited.
There is no breakfast- must have been a change since I booked. The pool was fantastic! Clean, refreshing, partly shaded with a magnificent view of the port. Management, Kevin, was great. Responsive, helped in getting taxi to airport, great security. Room has silverware, plates, and glasses for a longer stay plus the hotel has a communal feel with lots of books, games, suntan lotion, bug spray to share. Its too far for most to walk into town but the view on the hilltop from our room, which included a dining nook and a full wall of louvred windows, was worth it.
Stayed in March 2025
Reviewed: March 24, 2025
Colleen
United StatesViews, clean, authentic
Stayed in February 2025
Reviewed: March 22, 2025
Kristy
United StatesNo public restroom before/after checkout/check-in
Beautiful deck, beautifully landscaped property with lots of comfortable places to sit outdoors.
Stayed in March 2025
Reviewed: March 21, 2025
Michael
United StatesClean
Stayed in February 2025
Reviewed: March 18, 2025
Virginia
United StatesYou could easily walk to town from this location, but there were no close by places to eat.
There was no breakfast but the room was equipped with everything you needed to have a nice continental breakfast if you purchased items in advance. The room was spacious and comfortable, and the grounds were gorgeous. The owners were super helpful.
Stayed in February 2025
Reviewed: March 17, 2025
Lloyd
United StatesNothing
The property was clean with excellent staff
Stayed in February 2025
Reviewed: March 11, 2025
Rachael
SpainLovely hotel in a beautiful location. The owners were super helpful and the room was very comfortable.
Stayed in March 2025
Reviewed: February 14, 2025
Deborah
United StatesNothing
Convenient location, beautiful view from private balcony and pool, peaceful surroundings, friendly staff, clean room that had everything we needed, proprietor permitted us to store bags and use pool area after checkout time, which was helpful due to a midafternoon flight departure.
Stayed in February 2025
Reviewed: February 14, 2025
Leonard
United StatesReally nothing was bad Only thing to consider is it’s up a considerable hill so walking down to restaurants was easy but walking back up is a bit of work Taxis are available
Beautiful view of the area Very easy check in and staff to answer questions Near the famous 99 steps
Stayed in February 2025
Reviewed: February 5, 2025
Smith
United StatesWould have preferred a more updated room which there may be some on the property but I was only staying one night so it was fine.
Location
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content