nothing

If you want to go to Ha Long Bay, you should choose this cruise tour. There is great food, a wonderful tour plan and polite staff. Anna was very helpful in planning the tour. She is very polite and responds quickly to all your questions. If I go again, I would prefer Alisa Cruise again.

Stayed in April 2025

From the initial booking process, until the end of the trip it was a seamless and easy process. Made so with the help of Anna from Alisa Cruises. The boat was maintain in extremely good condition, the rooms we got were beyond expectations and beautiful. The staff was incredibly courteous and friendly. The food served throughout the cruise was superb and extremely tasty.

Stayed in April 2024

Nice rooms. Very nice staff. You get what you are sold. Nice experience

Stayed in March 2024

The whole cruise experience was really good. The manager and the staff had planned so well, that on a whole the experience of cruise was very pleasant. The best part of the cruise was the food. They had very well curated food with so much vegetarian options as one of our friends was a vegetarian. The staff were so friendly and kind, highly recommend.

Stayed in October 2023

Could not fault this trip

Fabulous breakfast and choice

Stayed in March 2023

nothing

stylish

Stayed in April 2023

Very clean and well maintained boat 🚤 Nice layout to the rooms allowing excellent views. Wonderful very attentive staff. Food was delicious, abundant and well presented with many dishes reminiscent of fine dining. HIGHLY RECOMMEND

Stayed in March 2023

Room directly over the engine and not good for a light sleeper. Time for last lunch at 9.30am is stupid.it should be a brunch with different menu. Need to be more flexible if I want a drink outside the program times. Safe didn't work in the room.

The 2 days were exactly as expected.

Stayed in March 2023

We enjoy the trip very much, especially the food, and love the cave tour experience.

Stayed in March 2023

vegetarian food options weren’t nearly as good as the regular dishes. activities also felt a little rushed.

Absolutely stunning- definitely worth paying a little extra money for a nicer room! Staff, particularly the manager were exceptional!!

Stayed in March 2023

That the cruise only went as far as Titop island where it anchored after only a few hours of cruising and stayed there till mid morning the next day, then cruised back to port. As we discovered the 3 tours from the boat all happen from this anchorage point and you are shuttled out on a smaller boat. The walk to Titop was worth it for the view but not for the swim on the beach. Kayaking was really disappointing but worth it for a bit of exercise but the Cave trip was amazing. I am assuming there are regulations around where the larger cruise boats can go and I am hoping the limited cruising distance is to protect the rest of Halong Bay. But it would be nice if the boats could move around a little more, even to just anchor in a more quiet and secluded area as all the boats seem to anchor in close proximity to each other and to this area.

Alisa Cruise exceeded our expectations when it came to the boat itself, compared to other boats I think Alisa had both value for money and quality. The Breakfast and lunches were self serve buffet style with plentiful choices, Dinner was a set menu with several courses that are mostly seafood, but if seafood is not your thing you can ask for alternatives prior to boarding the cruise and an equally impressive alternative is served up. The top deck was lovely and we spent most of our time hanging out up there when cruising and enjoying the spectacular scenery. Happy hour on the top deck in the evening was also really lovely. Our room was better than expected. Being a triple room it was located at the back corner of the boat so had views to the rear and the side with a huge verandah at the back. The staff did everything to make the cruise a nice experience.

Stayed in January 2023

Inside of cabin needs refresh, Quite old, not very well maintained. But the ship was very nice.

Very nice trip, Excellent food!!

Stayed in February 2023

everything was absolutely perfect! and the staff gave us the best experience ever! we’ll definitely recommend Alisa cruise . it is perfect for couples/ friends !

Stayed in March 2023

none

Room was clean, nice private balcony. spacious for family of 4.

Stayed in March 2023

Everything on this trip was outstanding, from the boat itself, to facilities, food, service and the activities. We couldn’t have wished for more! Especially the staff was so wonderful and so considerate of everything. It was truly amazing experience and worth every penny. We would especially like to thank the cruise manager for the exceptional customer service and heartfelt gestures, he was just the kindest person to have around.

Stayed in February 2023

Food was a disappointment. Poor selection of seafood. The timetable for activities is quite inconvenient. Breakfast 6:45-7:30 is too early. We had to wake up early for morning activities but then ended up waiting for 30-45mins later for the shuttle bus.

New cruise. Room is spacious and nice.

Stayed in January 2023

No proper interaction from the guide in the cruise

has many facilities

Stayed in January 2023

everything! the staff first of all. facilities and location also brilliant

amazing professional that they love their job and make all the guests happy!

Stayed in January 2023

nothing

Design of cruise

Stayed in January 2023

We would've loved to have done some squid fishing, but appreciate that we may not have had enough time to do it.

The staff were amazing and very friendly. They communicated very well, and looked after us throughout. The manager made plenty of jokes, which was impressive given that English obviously isn't his first language!

Stayed in December 2022

Would definitely recommend letting them know if you don’t eat seafood, as the set dinner menu is a lot of extravagant seafood.

We did the three day to night package with this company and would definitely recommended over the one night package. Staff were great and very helpful. Food was delicious and all the day tours were spectacular.

Stayed in November 2022

this is not really a criticism, but perhaps a warning about how much food you will be served in one sitting would help you to be cautious about eating too much early!

We did the 2 day cruise, which I would highly recommend, the second day is just truly amazing. The cruise boat was lovely and we had a great cabin with a balcony and jacuzzi bath. The staff were amazing, the food incredible. James our guide was superb.

Stayed in October 2022

The gym area is very run down...

The cruise was half empty as we stayed in low season. I expected a Luxury cruise, I was wrong. It was ok but for the price we paid I expected much better food and facilities. The staff was happy and cheerful but overall it was expensive for what it was.

Stayed in February 2023

Via Booking.com I booked the ‘Alisa Luxury Cruise’ but it does not seem to exist as we eventually boarded the ‘Alisa Premier Cruise.’ Rooms felt outdated. WiFi worked in restaurant only. We were told that soft drinks were also included during happy hour, but when we got the bill we had to pay for them. They also informed beforehand about a 3% Credit card fee but it turned out they add the fee themselves on the bill instead of having the bank processing the fee automatically.

Food was very tasty. Crew was entertaining whole trip and set up a nice program.

Stayed in January 2023