Reviews of Saigon Prince Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
63 Nguyen Hue Boulevard, District 1, Ho Chi Minh City, Vietnam
Loading
Guests also reviewed these properties:
Martinsicuro, Italy
Tatvan, Turkey
Manāli, India
Herselt, Belgium
Kyoto, Japan
Anuradhapura, Sri Lanka
Paris, France
Doboj, Bosnia and Herzegovina
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewEVERYTHING !
nothing to dislike
Reviewed: August 29, 2025 · Stayed in July 2025
Verified reviewReviewed: August 21, 2025 · Stayed in August 2025
Verified reviewGreat breakfast. Great location.
All great
Thank you for your great feedback. We’re glad you enjoyed your stay and hope to welcome you back soon. Regards, Thai Dinh Cong - Executive Assistant Manager
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewPerfect location, Spotlessly clean, very friendly and attentive staff, nice and modern hotel, nice buffet breakfast.
Only negative was the bed was too hard!
Dear Rebecca, Thank you for your kind review. We’re glad you enjoyed our location, staff, and facilities. We’re sorry to hear that the bed was not as comfortable as you expected, and we will certainly take this into consideration for future improvements. We look forward to welcoming you back again. Best Regard, Thai Dinh Cong - Executive Assistant Manager
Dear Rebecca, Thank you for your kind review. We’re glad you enjoyed our location, staff, and facilities. We’re sorry to hear that the bed was not as comfortable as you expected, and we will certainly take this into consideration for future… Show more
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewGreat location and walking distance to restaurants and shopping.
Dear thu Hang, Thank you for your kind review. We’re glad you enjoyed our convenient location within walking distance to restaurants and shopping. We look forward to welcoming you again soon. Best Regards, Thai Dinh Cong - Executive Assistant Manager
Dear thu Hang, Thank you for your kind review. We’re glad you enjoyed our convenient location within walking distance to restaurants and shopping. We look forward to welcoming you again soon. Best Regards, Thai Dinh Cong - Executive Assista… Show more
Reviewed: August 15, 2025 · Stayed in August 2025
Verified reviewReviewed: August 14, 2025 · Stayed in August 2025
Verified reviewReviewed: July 29, 2025 · Stayed in June 2025
Verified reviewWe stayed at Saigon Prince during our recent trip to Vietnam, and it quickly became one of our favorite hotels of the entire journey. So much so that we decided to book with them again for the last leg of our trip! The location is unbeatable. It’s a short walk to countless restaurants, shops, cafes, and key attractions. The apartment cafe is right across from the hotel! The area is lively without feeling overwhelming, and it's incredibly easy to explore the best of Saigon on foot from here. The staff at Saigon Prince truly set the tone for our experience. Every person we interacted with, from the front desk to housekeeping, was genuinely kind, friendly, and genuinely eager to help. Whether it was accommodating an early check-in, booking taxis or offering local recommendations, they went out of their way to make us feel welcome. The hotel itself is spotlessly clean, with well-maintained rooms and common areas. Our room was comfortable but a bit noisy which was expected due to location (not an issue!) and housekeeping consistently did a fantastic job. After traveling around Vietnam, returning to Saigon Prince felt like a no-brainer. The combination of its ideal location, the high standard of service, and the overall comfort made it an ideal location, highly recommended for families!
Dear Jessica, I sincerely thank you for your wonderful review and for choosing to stay with us twice during your journey through Vietnam. We’re truly honored to be one of your favorite hotels on the trip. We’re delighted you enjoyed our central location and the warm hospitality from our team. Your kind words mean a great deal, and we’ll be sure to share them with all staff members. We also appreciate your comments on the comfort and cleanliness of our rooms, and your understanding of the lively surroundings. It was a pleasure to welcome you and your family. We truly hope to see you again soon. Warmest regards, Thai Dinh Cong - Executive Assistant Manager.
Dear Jessica, I sincerely thank you for your wonderful review and for choosing to stay with us twice during your journey through Vietnam. We’re truly honored to be one of your favorite hotels on the trip. We’re delighted you enjoyed our ce… Show more
Reviewed: July 27, 2025 · Stayed in July 2025
Verified reviewReviewed: July 21, 2025 · Stayed in July 2025
Verified reviewThe location, cleanliness, the friendly team, and food were exceptional. I will definitely stay again. I stayed 2 weekends in a row. The location is exactly where you need to be with restaurants and attractions at the doorstep. Breakfast is amazing. This hotel will not disappoint. No need to waste money on more expensive hotels.
Nothing
Dear David, Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stays with us! It is great to know that our central location, cleanliness, friendly team and delicious breakfast all helped make your experience a memorable one. Your kind words are incredibly motivating for our entire team and we are honored to be your go-to choice in the area. We look forward to welcoming you back again soon for another fantastic stay! Warm regards, General Manager
Dear David, Thank you so much for your wonderful review! We are truly delighted to hear that you enjoyed your stays with us! It is great to know that our central location, cleanliness, friendly team and delicious breakfast all helped make… Show more
Reviewed: July 20, 2025 · Stayed in July 2025
Verified reviewLocation
So noisy after 9pm, cannot adjust the AC setting
Dear Tomohiro, Thank you so much for your review about our location. However, because of our prime location, there are some active activities until late. About the AC, we are so sorry for this, please contact our front desk to support next time. We will fix it our change your room right away. We look forward to welcoming you again. Best regards,
Dear Tomohiro, Thank you so much for your review about our location. However, because of our prime location, there are some active activities until late. About the AC, we are so sorry for this, please contact our front desk to support nex… Show more
Reviewed: July 17, 2025 · Stayed in June 2025
Verified reviewReviewed: July 13, 2025 · Stayed in July 2025
Verified reviewPerfect location opposite the department cafe and in down town
The street noise
Dear Lujain, Thank you for taking the time to share your feedback. We are delighted that you appreciated our perfect location in the heart of city. However, we regret to hear that street noise affected your comfort during your stay. As we are located in a vibrant area, some noise can be expected but we understand the importance of a restful environment and are always looking for ways to improve sound insulation. We truly value your feedback and hope to welcome you back for a more comfortable experience in the future. Warm regards, General Manager
Dear Lujain, Thank you for taking the time to share your feedback. We are delighted that you appreciated our perfect location in the heart of city. However, we regret to hear that street noise affected your comfort during your stay. As … Show more
Reviewed: July 12, 2025 · Stayed in July 2025
Verified reviewReviewed: July 12, 2025 · Stayed in May 2025
Verified reviewReviewed: July 12, 2025 · Stayed in May 2025
Verified reviewReviewed: July 9, 2025 · Stayed in July 2025
Verified reviewReviewed: July 3, 2025 · Stayed in June 2025
Verified reviewolder but well maintained friendly and professional staff.
Dear Angelo, Thank you very much for taking the time to share your experience with us. We are pleased to know that you found our hotel to be well maintained, and that our team’s friendliness and professionalism left a positive impression. We hope to have the opportunity to welcome you back in the near future. Warm regards, General Manager
Dear Angelo, Thank you very much for taking the time to share your experience with us. We are pleased to know that you found our hotel to be well maintained, and that our team’s friendliness and professionalism left a positive impression.… Show more
Reviewed: June 27, 2025 · Stayed in June 2025
Verified reviewReviewed: June 26, 2025 · Stayed in June 2025
Verified reviewReviewed: June 22, 2025 · Stayed in June 2025
Verified reviewVery convenient for site seeing
Very clean and Food is amazing
Dear murugesan, Thank you for your kind feedback! We are so glad you enjoyed our convenient location, clean rooms and delicious food. It is always a pleasure to know our guests had a great experience. We look forward to welcoming you back again soon! Warm regards, Robert Falls General Manager
Dear murugesan, Thank you for your kind feedback! We are so glad you enjoyed our convenient location, clean rooms and delicious food. It is always a pleasure to know our guests had a great experience. We look forward to welcoming you ba… Show more
Reviewed: June 21, 2025 · Stayed in June 2025
Verified reviewIt’s near to almost all of Saigon’s tourist attractions.
The ambiance is very dark, at night it feels like our room is in a club, very loud music. You cannot adjust the temperature of the hot shower.
Dear Gian Carlo, Thank you for taking the time to share your feedback. We are glad to hear you appreciated our central location and proximity to many of Saigon’s key attractions. We are truly sorry to learn that your experience was affected by the ambiance and noise levels at night as well as the issue with the hot water temperature. Your comments are very important to us and we will be sure to review these concerns with our team to see where improvements can be made. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future. Warm regards, Robert Falls General Manager
Dear Gian Carlo, Thank you for taking the time to share your feedback. We are glad to hear you appreciated our central location and proximity to many of Saigon’s key attractions. We are truly sorry to learn that your experience was affe… Show more
Reviewed: June 20, 2025 · Stayed in June 2025
Verified reviewReviewed: June 17, 2025 · Stayed in June 2025
Verified review