The hotel name does imply a free Spa but there wasn't any. We hoped for a free sauna or steam room etc.

Really nice hotel in Sapa, breakfast was included and it was really good. Trang at reception was incredibly helpful and friendly, she booked tickets to fansipan for us and advised us on the best transport options, what to bring and helped with any other questions.

Stayed in July 2025

Everything was ok

Location was great, the room was super nice and very clean, the staff was super nice. I prolonged by a couple of nights as it was very good

Stayed in August 2025

slope ascending up to the hotel, need to hike up. if one cant walk much or elderly ppl , maybe need to consider with bike or car up.

the room is big, staff are friendly and try to help out when possible. Even thought the breakfast doesn't have much choice, but it was enough. Toilet is clean and there are public toilet with shower in the hotel for those would like to refreshen up when arriving early morning via train or bus from hanoi before checking in .Soundproof window blocked out the sound and have a quite night .Sapa is a place where you can walk around

Stayed in August 2025

Nothing

Everything was nice, the location and the room. The staff was so nice and was helpful, they tried helping us with the car to get to the bus location since no grab was available to take us. While they couldn't get us a car on time, we appreciate the gesture.

Stayed in August 2025

None!

• Cozy and Accessible • Very friendly staff • Clean and spacious rooms • Walkable to Sun Plaza (3-5 mins) • Yummy food

Stayed in August 2025

None, I like it very much.

The room, the building is very clean. I love the breakfast food. It’s very accessible to the Sun Plaza, Sa Pa Town Center. The hotel staff are very hospitable and helpful. They are very caring toward the guests. I have the most pleasant experience here at the Eden Boutique Hotel. I would especially thank Nhung for accommodating my requests and for being very understanding when we werent able to arrive due to a delayed flight. Lan is also very helpful, didn’t hesitate to help us when we had to call the service since we cannot speak Vietnamese. Super duper thankful for everyone in Eden.

Stayed in August 2025

The hotel is truly beautiful, and the staff is very accommodating. One of the team members even helped me arrange for a baby bottle dishwashing liquid when I realized I had forgotten mine. She contacted a store and organized for it to be delivered directly to the hotel, so I didn’t have to step out. The location is also excellent—just a short walk from Sun Plaza Station. The breakfast was decent as well.

Stayed in August 2025

The hotel is truly beautiful, and the staff is very accommodating. One of the team members even helped me arrange for a baby bottle dishwashing liquid when I realized I had forgotten mine. She contacted a store and organized for it to be delivered directly to the hotel, so I didn’t have to step out. The location is also excellent—just a short walk from Sun Plaza Station. The breakfast was decent as well.

Stayed in August 2025

Nothing.

The location. Affordable and excellent choices for breakfast which is included......

Stayed in August 2025

Spacious and clean Room, comfortable bed and wonderful interior! sumptuous breakfast with lots of choices!

Stayed in July 2025

Great location. Comfortable beds. The best part, stellar service from staff. Very accommodating and helpful. Would recommend.

Stayed in August 2025

Very clean

Stayed in August 2025

Location, Cleanliness, Staff service was excellent

Stayed in August 2025

The rooms are clean, breakfast is delicious has it’s own Chef’s to prepare extra meals if the buffet is not enough for you and the staff are very friendly and welcoming and helpful in booking a tour around the city.

Stayed in August 2025

Nothing!

The hotel is in a great location! The staff are the best ever!

Stayed in July 2025

The room is kinda broke and old, as my room has broken door lock for toilet door main door and such…

The location and staffs there is ambient and friendly. Also it just 5 mins walk to sun plaza to fansipan

Stayed in August 2025

In true Vietnamese style the staff were awesome. Very hrelpful and accomadating. Breakfast was simple but very tasty and great air conditioning.

Stayed in August 2025

Loved this hotel. The best stay we have had during our time in Vietnam. The staff are so friendly and attentive, our room was perfect and the location is brilliant, only a couple of minutes to the center.

Stayed in August 2025

The shower is small however it does work and the water pressure is great.

The hotel is clean and well kept, the ladies helped me a great deal with booking my transfers from Hanoi to Sapa and back, also they helped with booking Fansipan tickets. The hotel is also a 5 minute walk to Sapa station which was a plus and all the shops along with restaurants.

Stayed in August 2025

None

Cleanliness and staff

Stayed in July 2025

Liked everything

Comfortable beds and pillow. Location close to the action but far enough to have the tranquility. Literally 2 mins walk from Hotel de la Coupole and Fansipan monorail station. Excellent breakfast

Stayed in August 2025

The books on display were only covers and I wanted to read Lone Survivor on the shelf, but the polite staff kindly gave me another book to borrow :)

The room was up to cleanliness standards and provided me with a comfortable stay in Sapa. Breakfast was really delcious plenty of choices too.

Stayed in July 2025

Nothing!!!

Everything! This stay is totally amazing including breakfast.

Stayed in August 2025

Nothing

Amazing staff is the best

Stayed in August 2025