Had to make diy fix to window, as latch was broken. Someone had tampered with my motorbike causing it not to start for whatever reason, of course it may not have been the staff.

Comfy bed, good aircon, clean.

Stayed in August 2025

The Elevator is super loud and i could hear it in my room. Some stuff in the bathroom was broken.

Nice staff. Good parking space for my scooter. Big room.

Stayed in April 2025

No window in our room

Very friendly staff, the bed was comfortable

Stayed in November 2024

Good hotel for one or two nights

Stayed in April 2024

Room had no window but I should have read the description better. Room was great value for money...

It was in a lovely quite location...we were travelling on motorcycles and having underground parking was great...it was December and cold...having heating was great...only 5 min walk to some nice food places. Staff friendly... room had a kettle which is always good and a fridge

Stayed in December 2023

All good

Stayed in November 2023

Owner and staffs are friendly. Room Clean. Value for money

Stayed in November 2023

-

Nice staff, good price and location

Stayed in October 2023

Its got everything

Stayed in June 2025

Soft beds

Stayed in April 2025

This was one of the best, if not the best, hotel so far on this year's Vietnam trip. Great big room. Big bathroom with good hot shower. Everything you might need in the room. Fridge, water cooker, hair dryer etc. And the best thing is - it is quiet, which is unusually for Vietnam. In the evening there are light at the trees outside, and you can sit at the river and chill. Next door is a nice coffee shop with a green garden.

Stayed in April 2025

The staff didn’t speak English. We had to called manager for information. The hotel have garage. For one night is enough.

Stayed in March 2025

VIP room is very big, loads of space, two beds in separated areas + big couch setting, two smart TV's, Netfllix, YouTube, spa bath. Access to laundry for free use and super welcoming and helpful staff. Great value for money. Easy to walk to many streets for food and drinks; recommend hiring a motorbike to explore yen bai fully - front desk will organise. Highly recommended.

Stayed in March 2025

This room had no window and a very musty smell Bathroom filthy, fittings, mirror, glas shelf very dirty

Convenient location

Stayed in October 2024

Bathroom looks dirty, bath fittings, mirror and glass shelf are looking very dirty.

The location is convenient. The manager is friendly and helpul. Without him present it is difficult to communicate, the staff seems then a little disorganized. The bed is comfortable, the room quite clean, but the bathroom is not inviting.

Stayed in October 2024

Water heater only worked sometimes and the shower pressure was weak. Bed sheets and pillows had quite a few stains.

Good price for a comfortable bed and aircon room. Relatively clean room other than stains on bed.

Stayed in September 2024

-

Very clean and spacious rooms, quiet area, very friendly staff! 100% recommended

Stayed in August 2024

Nice location on the water Very nice and helpful staff Large room and comfortable bed

Stayed in April 2024

- hot water and good pressure - comfortable beds - A/C and fan

Stayed in March 2024

Everything was quiet, comfortable and relaxing, there was nothing to not like.

The location of Hoang Ha River Town Hotel is excellent, nestled near a thriving river stream amidst many locals and a charming coffee shop. The hotel is also located close to the city's walking street, which is hard to miss. The room itself was spacious, and the beds were so comfy! We were able to have a balcony view and admired the starfruit growing on the trees, along with the river canal view and locals biking by. I highly recommend renting a motorbike to explore the beautiful parks around. The hotel staff were very kind; we enjoyed drinking tea with them, and they even helped us with an injury we had. Additionally, we were able to leave our belongings in the lobby after check-out as we wanted to explore the city for the day before our bus to Hanoi. Honestly, I can't recommend Hoang Ha River Town Hotel enough. If you're ever in Yen Bai, make sure to book a stay here. I know I'll be coming back here on my next trip!

Stayed in January 2024

-

we got an upgrade for a bigger more comfortable room for free, the lights in the room have been very nice, you also have a fridge witch is not loud :) also the snacks and drinks in the room are very cheap. we where allowed to smoke in the room but when we entered the room it did not smell like someone smokes in there. also the stuff was very friendly and helpfull. 10/10 i would recommend this accomondation to everyone

Stayed in January 2024

Highly recommend, Easily my best hotel experience in vietnam. The hotel is clean, the staff is kind, attentive and always ready to help. They invited me to eat with them several times, they helped me get around the city and even took care of me when I fell sick. Don't miss a chance to sit with them and enjoy green tea at their outdoor sitting area. I enjoyed my stay

Stayed in December 2023

No window room Musty room, smell from cigarettes, absolutely no air, AC even make the room smeell more You pay all offered refreshment

Stayed in November 2023

due it offers no breakfast - maybe interesting, there is a cofe right beside the hotel

Stayed in December 2023