Unfortunately we were unable to make use of the free shuttle bus as it was full on both occasions we attempted to use.

The hotel had great facilities. We loved the pools and complimentary activities offered. The rooms were modern, clean and comfortable. Breakfast was amazing! There were so many different food stations which provided different options each morning.

Stayed in August 2025

the pool was too hot so there was no relief from the heat. There was no shade at the pools until after 1pm

The property was clean and staff were absolutely lovely

Stayed in July 2025

Disappointing Experience with Extra Bed – Expected Better We recently stayed at this hotel as a family and unfortunately had a disappointing experience regarding the extra bed provided for our 7-year-old daughter. The bed was extremely hard and uncomfortable — so much so that she wasn’t able to sleep on it at all. We informed the hotel about this, but for the first three nights, the bed remained in our room unused. Eventually, we asked for it to be removed. As a result, our daughter had to sleep in our bed for all eight nights of our stay, which significantly affected our own sleep and overall comfort. Despite clearly explaining this at check-out, the staff still charged us for the three nights the bed was in the room. The only response we received was that our feedback would be passed on. From a hotel of this standard, we expected more in terms of both service and understanding. While the rest of the stay was fine, this issue had a big impact on our experience and we were left quite disappointed.

I recently had the pleasure of staying at this hotel and it exceeded all my expectations. From the moment I arrived, the staff was incredibly welcoming, friendly, and helpful. The check-in process was smooth and efficient. The room was spotless, spacious, and very comfortable, with all the amenities I needed. I also appreciated the attention to detail in the room’s decor and the daily housekeeping service. The breakfast buffet was another highlight, offering a wide variety of fresh and delicious options. Overall, this was a fantastic experience and I would gladly stay here again. I highly recommend this hotel to anyone looking for a comfortable, clean, and enjoyable place to stay.

Stayed in July 2025

Loved everything. Check in was average - could have given me more information about all the facilities which I worked out myself but they could have shared.

Loved everything here for the kids and adults. Plenty of pools, slides, the beach, activities, kids club, restaurants, bars and a casino. A shuttle service to town.

Stayed in July 2025

A few little extras that required money to fully enjoy your stay. Some surrounding restaurants were excellent but the others were just average.

Top quality customer service, rooms and facilities. A true paradise compared to others around.

Stayed in July 2025

I had the most incredible stay at the New World Hoiana Beach Resort! The service was truly world-class, and every corner of the resort was immaculate. It completely exceeded my expectations, and I can’t wait to return. Highly recommend it to anyone looking for a luxurious getaway!

Stayed in July 2025

probably the shuttle back, the timing and signing for the ride back was not too clear.

extremely impressive. down to the whatsapp messaging and the attentiveness. all the staff are top notch, the area was amazing, serene. i dont even like writing reviews but i will 10000 come back again. all food was amazing.

Stayed in May 2025

The shuttle's timeline is bad Not all the week there is shuttle

Stayed in June 2025

Breakfast was very good and we like the variety of the food. We also like the food and the service at the club lounge. They also made awesome cocktails.

Stayed in May 2025

There was so much to do and a beautiful range of food options

Stayed in April 2025

The only thing is the shuttle doesn't run every hour - sometimes the shuttle time didn't work with our plans so we would need to get a Grab Taxi to take us into the old town.

This hotel was fabulous - the pool and facilities were definitely 5 star. The breakfast buffet was so good, so many different options and cuisines. We left feeling very full every morning. The room was very big, which is a luxury, lots of room to hang clothes and store shoes and suitcases. We ordered some food from The Cove to our sunbed by the pool some days for lunch which was fabulous. Overall hotel location is quite remote, however they offer a shuttle into the old town every 2 hours and the return on the way back. It was otherwise easy to organise a Grab Taxi to pick us up or drop us off. My husband played golf at the adjoining golf course and LOVED it. They offer a large discount to play if you are staying at the hotel so ensure you email them before booking to get the discount. The shuttle took him to and from the course and he said the course was top tier.

Stayed in April 2025

The location is a bit far from everything so it’s not the most accessible for delivery services. But it was very easy and cheap (about $5-7) to get a Grab into the city as the cars were always parked at the resort. I did not mind being away from the city center as the resort was very quiet and peaceful surrounded by a farmer and fisherman village.

Fantastic resort with amazing value for the price. Facility looks brand new, very clean, and beautiful. 24/7 staff service via What’s App, outstanding breakfast, good AC. The rooms and pool area look like paradise. Big kids area. Didn’t check out the casino but looks great too. We also stayed in Grand Sheraton Danang but liked New World Hoiana much more.

Stayed in May 2025

entire resort was beautiful, lots of complimentary activities as well if you have spare time and want something to do! staff were also incredibly helpful and friendly. we loved our stay and will definitely be back again!

Stayed in April 2025

The pools were all very small for size of hotels, not enough sun loungers with people struggling for areas to sit. We dined in hotel one night food was terrible and very expensive 3 star. The shuttle bus to town is good option but first come basis so be prepared not to get place on return trip..

Modern, interior. Rooms great decor and very comfortable.

Stayed in April 2025

Nothing

- the room - the pools - the food - the service - the Bars - how new it was - the cleanliness

Stayed in April 2025

Only the pool restaurant was open for lunch. In any case the staff was wonderful

The beach

Stayed in April 2025

The detractor is the Casino. The security person and front staff in red when we attended were extremely rude to the point we decided not to enter. A real detractor from the resort overall.

All of the Hotel staff and facilities at the beach resort hotel were very friendly , professional and catered to all needs. I encourage all Australians who visit to be kind and patient with the language barriers (remember English first language) and be respectful of the country you are visiting.

Stayed in April 2025

The resort literally covers everything at one place. I have been staying here 2 times now, and I sti haven't managed to see everything! The staff has done everything to make me and my family and friends feel at home. I will continuing coming back.

Stayed in April 2025

The "free airport transfer" is a little misleading - a shuttle bus which goes once every 2 hours, so we ended up getting a Grab rather than waiting around for an hour.

Fantastic new modern hotel, beautiful large clean and comfortable room. The breakfast was amazing (best ever!). The facilities were great - huge pools plenty of cabanas, free bikes / trikes, wide choice of restaurants. Very peaceful - no crowds, the pools were empty - only saw other people at breakfast! The restaurant prices were reasonable, given they have a captive audience, since there is nothing else around. Located right on the beach, which was pretty clean and safe to swim (patrolled).

Stayed in March 2025

Had an amazing stay. The room is big, beautiful, and very comfortable. There are so many great dining options, Osteria is a must-try. Helen and Katie at reception are super friendly and helpful, making everything smooth and enjoyable. I’ll definitely be back with my family next time

Stayed in March 2025

Nothing really major , the checking out was a little confusing with staff member due to the deposit we had to leave for incidentals ( $ 600) and asking for double payment that would THEN be deposited back , A manager sorted it and was corrected , having said that the staff otherwise were brilliant

Amazing facilities , the entire place was as good as it gets .

Stayed in March 2025

Everything about the resort - breakfast was fantastic but also the people are very polite. Amazing culture. Definitely recommend!

Stayed in March 2025

Has pretty much every amenity you could want. Great for families. Hard to complain.

Stayed in January 2025

Staff is supper friendly and helpful, Tiago, Sony. Room is standard but have good view on high floor. Many facility such as pickle course- very good and new equipment, gym 24h and have yoga class. Weather is not good, cold and rain cant use swimming pool

Stayed in February 2025