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  5. Reviews of Mercury Central Hotel Hanoi

Reviews of Mercury Central Hotel Hanoi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

32 Hang Trong, Hoan Kiem, Hanoi, Vietnam

#279 of 851 hotels in Hanoi

Guests' Choice

Review Score

Based on 113 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    8.0
    In general the stay is super good, very nice service and kind of person.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    The decoration is very traditional. It's ok for me, but maybe not all will like it. And second floor is too close to the kitchen to be a bit noisy from early morning.

    The location is fantastic. There're lots of delicious food around the hotel and very close to the main attraction. It's really a good choice which is value for money.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Good value hotel in old quarter Hanoi
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Lift only reaches the 6th floor but our room was on the 8th

    When we asked for a room with a window the staff were most helpful in accommodating our request

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    A peaceful little hotel in the middle of busy Hanoi!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    We loved the huge, comfy bed and the very spacious room. The bath in the bathroom was an excellent addition as well! The breakfast was delicious and set us up perfectly ahead of a busy day touristing. The staff were all amazingly helpful and kind - they were on hand for anything we needed including booking our taxi to the airport. All in all, we loved our stay and it was a fab way to end our stay in Vietnam!

    Stayed in March 2024

  • Reviewed: March 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Highly recommend. The location is unbeatable. There are many hotels in the Old Quarter but this location is definitely one of the best. The rooms maybe a tiny bit dated but they are huge, can’t beat the price either. The staff is very sweet and attentive, always offers a helping hand, especially this one guy, I think his name is Duong, who does it all and always smiling. I’ll definitely stay here again.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely room with balcony, friendly staff. A lot of restaurants, cafe near hotel

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Good location! Big room
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lights are not bright enough

    Stayed in January 2024

  • Reviewed: February 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Friendly staff & delicious breakfast, good hotel. Big space in the room.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The Hotel ist really central in old town Staff is polite and helpful Breakfast was really good

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    A quaint little oasis in a very bustling city.
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    One of the cleaners could have been better.

    The breakfast was very good, plentiful and varied. Our room was spacious and comfortable. The hotel was right in the centre but we were protected from the noisy streets by the quadruple glazing, though we also had a pretty little balcony overlooking the street. The staff were lovely and helpful.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N.a.

    Excellent Central Location!! Very friendly and helpful employees, excellent breakfast for 3* Hotel.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    10
    Friendly staff. Nice room with balcony. Tours arranged by Dinh were great
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Good breakfast

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Shower fittings were old and need upgrading

    Location was good

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s getting old but still fine and still convenient

    I have stayed there before

    Stayed in January 2024

  • Reviewed: January 4, 2024

    10
    An amazing hotel in the heart of the old quarter!
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Seriously I cannot find one thing to complain about! Amazing hotel and staff!

    One of the hotels that will not be forgotten for how you can make your guests’ experience memorable and flawless! Thanks to Dinh for arranging everything for us in the most smooth way, with the best prices (we cross check)! The location is the best, the room was clean and everything is perfect!

    Stayed in January 2024

  • Reviewed: December 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    A little bit noisy during the evening due to next to a busy street, specially during the weekend

    Very center, the old town is in front of you.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    10
    All good!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night

    Good location! Helpful staff!

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is convenient

    Stayed in November 2023

  • Reviewed: November 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Only a problem, the driver from the airport to hotel drive very quickly. I don’t like him.

    Very nice and kind staff! Central position, beautiful room.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Staff friendly and tried to accommodate even with the language barrier.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    Good price for area . Short walk to the heart of Hanoi.

    Stayed in November 2023

  • Reviewed: October 18, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The first time I stayed in a room without window, I have claustrophobia so I felt uneasy. When we returned the second time I booked the room with balcony and I was so pleased with it.

    The staff were attentive and ensure that we were comfortable. The location is excellent.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast room could be laid out slightly better. was slightly confusing! The French toast was delicious though.

    Really nice clean, spacious room. Very helpful friendly staff.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    great location , amazing helpful staff
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    the best thing was the staff , Dinh , she was exceptional , they helped so much with all my arrangements . big rooms and very central .

    Stayed in October 2023

  • Reviewed: September 20, 2023

    10
    Very friendly and helpful staff. Good location. Room is very big, comfortable and clean
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Breakfast is excellent

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The drawbacks are that there is a slight disparity between the photos and reality, the facilities are a bit outdated but still functional, and there is a minor issue with the bathroom drain being slightly clogged.

    Convenient location, exceptionally friendly staff, and clean room

    Stayed in September 2023

Showing 1 - 25

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