Reviews of Milan Hotel Ninh Bình
33 Trần Hưng Đạo, Ninh Binh, Vietnam

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: June 18, 2025 · Stayed in June 2025
Verified reviewThe location and value for money were very good. Very close to the lake and walking street without being on it. The hotel is in good condition and was very clean. The staff was also helpful
The first night we did not get the same room we booked...got a queen and a double instead of two queens, so the four of us were cramped. The first room had no view, and the second only a limited one.
Reviewed: April 25, 2025 · Stayed in February 2025
Verified reviewReviewed: April 2, 2025 · Stayed in March 2025
Verified reviewThe room was excellent, very comfortable bed, nice bathroom etc. The location is also good next to the pagoda and lake.
The only downside was the staff, they spoke zero English and even when trying to use Google Translate, they showed little to no understanding of basic questions we were asking like trying to sort out additional nights accommodation. We ended up giving up asking anything and booked things through Booking.com instead. They were not rude or intentionally unhelpful, they just had zero ability to converse.
Reviewed: March 22, 2025 · Stayed in March 2025
Verified reviewLovely little hotel right next to the river and all the action. We were after a clean basic room and it was provided with an excellent panoramic view of the city and temples. Loved it and glad we stayed.
Reviewed: March 14, 2025 · Stayed in March 2025
Verified reviewReviewed: March 7, 2025 · Stayed in March 2025
Verified reviewReviewed: February 3, 2025 · Stayed in February 2025
Verified reviewReviewed: January 25, 2025 · Stayed in January 2025
Verified reviewReviewed: January 17, 2025 · Stayed in January 2025
Verified review-Good location for Ninh Binh main city area, opposite pagoda, gorgeous view if you have a balcony room at the front -Housekeeping everyday refreshed bottled water/tea/coffee and clean towels -Clean room, check in/check out was quick and easy -Laundry taken care of for good price
-Bed not too comfortable -No DND/Housekeeping sign -No safe
Reviewed: January 4, 2025 · Stayed in January 2025
Verified reviewRoom very clean and kind staff
Reviewed: January 1, 2025 · Stayed in January 2025
Verified reviewStaff is friendly Comfortable accommodation Hotel is opposite Hoa Lu Accient Town so it is very convenient for traveling
Hotel room without night light
Reviewed: December 24, 2024 · Stayed in December 2024
Verified reviewOverall great stay, nothing out of this world but everything seemed clean and the price was good
Sometimes a bit of noise from other guests talking loudly in the morning and the evening but nothing too bad
Reviewed: December 23, 2024 · Stayed in December 2024
Verified reviewReviewed: December 21, 2024 · Stayed in December 2024
Verified reviewThe staff were extra friendly. Nghia on reception was always helpful as well as the housekeepers who took care of our laundry for a very reasonable price. it's location is handy for visiting the quieter but beautiful side of Ninh Binh.
Reviewed: December 1, 2024 · Stayed in November 2024
Verified reviewReviewed: November 16, 2024 · Stayed in November 2024
Verified reviewHelpful staff and great location
Reviewed: November 8, 2024 · Stayed in October 2024
Verified reviewReviewed: November 8, 2024 · Stayed in November 2024
Verified reviewReviewed: October 23, 2024 · Stayed in October 2024
Verified reviewReviewed: September 29, 2024 · Stayed in September 2024
Verified reviewClean Great location
Aircon had a mind of its own sometimes but quickly fixed!
Reviewed: September 23, 2024 · Stayed in September 2024
Verified reviewClean
No breakfast
Reviewed: August 30, 2024 · Stayed in August 2024
Verified reviewReviewed: August 14, 2024 · Stayed in August 2024
Verified reviewReviewed: July 27, 2024 · Stayed in July 2024
Verified review