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Reviews of Palm Garden Beach Resort & Spa 5 stars

Lac Long Quan, Cua Dai Beach, Cam An, Hoi An, Vietnam

#161 of 286 hotels in Hoi An

Guests' Choice

Review score

Based on 356 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 18 March 2024

    10
    Women travelers
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    This is a small thing, but the fragrance dispenser (candle heated oil) of lemon grass was a little too strong. The only other comment was that there weren't handles on the external side of the balcony doors. When on the balcony with the door closed it was sometimes tricky to get the door open to go inside. You had to find the edge of the door with your fingertips and pull it open. A pull of some sort on the outside would be helpful.

    Rooms were large and well air conditioned. Location was good and easy to get to Hoi An by shuttle or taxi. The pool and beach were close to our unit. The staff at beach, pool and breakfast were attentive. The grounds were well maintained.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    great stay
    • Leisure trip
    • Group
    • Deluxe Double Room with Garden View
    • Stayed 5 nights

    shower facilities, water just sprays everywhere

    pool was great and the location ( 10 minute drive to OLD TOWN HOI AN) was great....

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    10 out of 10 .. amazing hotel and staff
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Location was brilliant,loved being on the beach, staff friendly that went above and beyond..breakfast was one of the best ever that we had experienced ..we went there for my husbands 70th birthday and they made it such a memorable experience for us both .. very spoilt by the beautiful staff.. A very special Thankyou to Ms Nhi , Mr Vy , Mr Thi , Ms Phien and to all the other staff members that I don’t know ur name.. for such an incredible night to remember and the perfect stay we will forever be so grateful for your hospitality .. Thankyou and can’t wait to return..

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    What a place ! The staff made us feel very special, they took care of everything, the breakfast was delicious too :) pri
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Absolutely everything!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Very lovely, nice staff and excellent breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The pizza at the restaurant was not as good as expected

    The Poo and the beach

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Fantastic location on the beach
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Great location right on the beach and close to Hoi An city center. Beautiful garden and fantastic breakfast buffet.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    N/AV

    The food was exceptio al and staff were very attentive to all.your needs 5 stars

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Haven in An Bang Beach with outstanding staff
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    No issues - far better than expected.

    Well appointed beach property with good facilities, out of this world breakfasts and outstanding staff. A moment of calm in an otherwise busy part of the country. A nice respite from the chaos of Hoi An.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    We had the best time. The hotel was great. Hoi An is a fabulous place and only a 10 minute drive
    • Leisure trip
    • Couple
    • Bungalow Double Room with Beachfront View
    • Stayed 3 nights
    • Submitted via mobile

    The gym was a bit old school. The equipment wasn’t the best.

    Our room looked straight out on the beach! Which was amazing! The breakfast was fabulous, so many options. The pool was OK.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Lovely hotel and helpful staff
    • Leisure trip
    • Group
    • Deluxe Double Room with Garden View
    • Stayed 3 nights

    they should have more shuttle times to Hoi An main centre

    Lovely Staff and breakfast options. Lovely property and beach nearby. Across the road from the hotel, were some useful shops as well.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    9.0
    We loved it at the Palm. Very friendly, clean. Very good service. Beautiful room, great balcony.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 5 nights

    The fridge was not cold.

    Large selection of great breakfast food. Something for everyone. The towel service at the beach was very attentive. Nice shaded cabanas to relax under and stay out of the sun. Very clean all around the resort. There were several nice local restaurants front of the hotel which were very good. Very peaceful atmosphere at the resort.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Bungalow Double Room with Beachfront View
    • Stayed 3 nights
    • Submitted via mobile

    There are parts of the hotel that are a little tired but all the things we liked outweighed that.

    The staff, location, beautiful grounds

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Very relaxing resort.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a bit dated. The gym needs new equipment.

    The staff , pool, beach access, decorations around cobbled entrance , restaurants, breakfast are all great. I enjoyed the lantern decorating class. Lovely high ceilings.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Definitely be back again.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    Breakfast was fantastic, great taste and selection. Other meals selection were limited

    The location was good. The staff were very friendly and helpful. Nothing was ever to hard for them. Mr coconut man was amazing and Mr VU from the pool was fantastic. They both went above and beyond.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Some days the pool area was a bit crowded and hard to find free sunbeds. Our first room had a mouldy smell and the AC was a bit noisy.

    Nice layout with well-kept gardens etc. “Ocean view” clearly lived up to its promise. Very friendly staff. Nice spa.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    lovely relaxing stay, great friendly staff, excellent breakfast
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    the main restraunt didn’t have a lot of atmosphere to eat there in the evening lighting too bright and not very inviting

    It was a bungalow style which is much more appealing than a big hotel also our bungalow had a lovely view of the beach

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Staff were super friendly and always making sure that we were looked after. We very much enjoyed our stay and will miss the special attention we received

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Perfect relax after visiting Vietnams busy cities
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Everything was really good. Comfortable beds & excellent air conditioning. The staff were attentive to detail & keen to ensure our stay was a great experience. Pool & beach perfect retreat after the busy cities. Food delicious Thank you

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Not informed at the time of booking there would be a wedding going on Not a huge vegetarian section at breakfast Food quite expensive at the resort

    Nice spacious room Friendly staff - particularly Mr Thi the coconut man

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    A charming garden resort
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Since the tap water is not drinkable, two small bottles of water are far from enough for two people.

    My wife and I stayed for 8 days at this marvelous garden resort. It is truly a beautiful garden, with two and three-story buildings nestled among palm trees and a tranquil blue swimming pool located in the center. Beach recliners and umbrellas line the pristine sandy beach, making it a wonderful vacation spot. We particularly admired the architecture of the breakfast hall and beach bar. The resort staff worked tirelessly to ensure that we received the best services. After our 8-day stay, we would like to mention a few names of managers, waitresses, and lifeguards. Although we can’t remember all the names, everyone was equally excellent. In addition to their busy daily management work, Vy and Dung helped organize our unforgettable birthday dinner. Thi, who we affectionately called the “coconut manager,” very nice person, provided us with a unique “coconut experience.” Tram tirelessly showed us rooms for our future stay. Life guard Vu was a helpful and very happy man, while Từ, Tiền, and Vnah provided us with memorable services. The happy faces of all these people always brightened our days! This is indeed a charming garden resort providing a relaxing atmosphere. Thank you for everything.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    We had a great time relaxing at the pool and it was easy to get to and from town.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The rooms were spacious, comfortable, and clean. The poolside was relaxing and the access to the beach was really nice. The staff was friendly and helpful. The breakfast options were tasty and varied each day. The Vietnamese dishes at the restaurants were quite good as well.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Bungalow Double Room with Beachfront View
    • Stayed 4 nights
    • Submitted via mobile

    Just a couple of details and only because you are paying for 5 stars. The sunbeds need replacing , they are very old and do not look nice , not what you would expect for 5 stars. When we checked out our final bill wasn't itemised, just said food and drinks for each day so was difficult to challenge any of it, the total was around what we expected so not a problem but I would have preferred and expected to have an itemised invoice....for transparency.

    We thoroughly enjoyed a very relaxing few days here, beautiful gardens and pool area , lots of space between accommodation, the bungalows are very modern and comfortable. All the staff seem very cheerful and always happy to help. 3 restaurants on site , but also 4 local restaurants across the road in walking distance. A short taxi ride to Hoi An old town and lots and lots of very restaurants.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    Beautiful location, fabulous gardens, very comfortable rooms. The staff were lovely. The two tennis courts were a bonus, and guest relations manager , Mr. Vy , added to our enjoyment by joining in for some great games of doubles. Mr. Thi also provided very courteous service.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow Double Room with Beachfront View
    • Stayed 4 nights
    • Submitted via mobile

    The property was beautiful, it was great to have the beach and a pool. We stayed in a beach view villa and it was amazing to wake up to the sea every morning. The property is laid out very nicely with lots of space and privacy. The cocktails were fabulous and strong and they had great Happy Hours. The breakfast buffet was very varied with great omelettes. The property is close to Hoi An but offers a peaceful escape. There are some great restaurants across from the hotel to change things up. The spa was beautiful with amazing treatments. What really made the trip special was the fantastic staff. Nothing was too much or them, they were so genuinely friendly and helpful. A special thanks to Mr Vy, Mr Vu and Mr Thi, the Coconut Man who got us fresh coconuts straight from the palm tree! We would come back any day.

    Stayed in February 2024

Showing 1 – 25

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