Reviews of Sapa Clay House - Mountain Retreat

The staff were very friendly, the views amazing!

Nothing

View

Noise, the room is above the kitchen and hotel lobby, it is very noisy in the morning

Fantastic view and gorgeous property with well cared for gardens in a very natural setting Best of all the staff is amazing.

Great location, very nice staff, very good kitchen - we liked it a lot.

Location and view

Extremely friendly and resourceful.

The breakfast was amazing! The service was amazing and the people were lovely! I will definitely be back!

Very good mountain views with well maintained landscape and facilities

Location, food, hosts, facilities were all great!

We loved the friendly, kind and caring staff. Who made us feel at home. The beautiful location, looking over mountains and rivers fields. The food is incredible, breakfast and dinner delicious. Our room was terrific and we loved the detox tea bath. Bed very comfortable and room everything we could have hoped for. The staff organised for a local guide to take us on a hike to the local villages which was wonderful too. Would highly recommend staying and we will visit again.

Stunning views, clean cute and cozy accommodation, and staff were the most hospitable people we experienced in our time in Vietnam. Would definitely stay here again when visiting sapa. We did not have the best weather while we We’re there we didn’t have the best weather but the staff were very helpful in helping us choose activities suited to the weather. We did the cooking class which was great and included a tour of the markets meeting the local people. When the weather cleared they also arranged a local trek which was the highlight of our time in Vietnam.

It is a little bit out of the main town but that lends itself to the stunning views and serene atmosphere

The best hotel breakfast we had in Vietnam! Dinner on arrival was also very good. The staff were very helpful and friendly. They were able to arrange transport to and from the hotel. The room was very spacious with a great view of the valley. Bed was very comfortable. Laundry quick and reasonable

Shower water does flow down the bathroom which means the toilet can get wet but they normally clean your room while you have the delicious a la carte breakfast. As an eco friendly hotel they do have a few extra rules to follow, but it’s not difficult.

The property is located just outside of town, away from the hustle and bustle. The hotel is surrounded by beautiful tranquil gardens. You wake up in the morning to enjoy the beautiful mountain views, and can return after a day of trekking to relax and unwind to the sunsets painting the sky. The pool was also very refreshing with incredible views. And our room was super cozy with a nice hot shower and very comfortable bed.

The best place, great pool, people and food was veryyy nice

Wonderful staff, extraordinary location, brilliant food, very comfortable accommodation.

Nil

Every detail was exceptional. I've literally never experienced anything like Sapa Clay House before. The view from the bedroom alone might be the second best view I've ever enjoyed in my life (I love mountainous valleys). The staff was friendly and attentive. The food was delicious. The activities available were fun and informative. If I'm ever in the region again, I am absolutely returning.

Beautiful design, decor, and grounds - nestled in impressive gardens. Loved our bamboo hut (suite). Very pleasant and accommodating staff. Casual family guest house atmosphere with high quality hotel services.

Did not like their rigid practices related to relatively little costs in context of all that we were spending with them on accommodation, meals, and services: eg - being charged for each small cup of coffee - no refill with breakfast or dinner; - being refused happy hour pricing after check out time despite two of us spending that entire 3rd day (after 2 night stay) using their expensive spa, restaurant, & transportation services and our bill remaining open until our evening departure after dinner! - being charged for an accidentally broken soap dispenser after 3 full days of giving them business.

The food was amazing and the friendly homestay is perfect. Rooms are wonderful and clean. I recommend this place 5 stars

The attention to detail is excellent. Happy hour on the deck with complimentary cocktail, Indoor slippers, outdoor slippers, umbrellas and all toiletries are provided. Plus the infinity pool with magnificent view and tasty food.

The steps to the first floor rooms are very narrow.

Amazing tour with Mai of the water wheels, tea plantation and the wonderful hot springs. All quiet and peaceful.

We weren't there long enough!⁰