Reviews of Sapa Elite Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The location was good and they arranged transfers for us.

There was a lot of mold on the walls, but also the entire room and the bed linens felt damp/moldy.

Only stayed here to freshen up and spend the night before my trek the next morning. The room served my purpose well, the bed and shower were comfortable and well maintained. Tam, the receptionist was very helpful and friendly, she reached out ahead of my arrival to ensure that everything was alright as well. Great views and plenty of nice places within walking distance as well.

Stayed for 3 nights with my family of 4. We had both city and mountain views—absolutely gorgeous! The room was cleaned daily, with fresh towels and bottled water provided every day. The property is close to the city center but tucked away from the busy main road, which I really appreciated—quiet and peaceful. The view from the balcony was impressive. I got a great deal through Booking.com. Staff were friendly, and Google Translate came in very handy. Overall, I loved this place and highly recommend it!

Big room. Comfortable big bed. Good powerful hot shower. Coffee and water in the room

Upon arrival the the staff seemed disinterested but probably the language barrier.

Fridge doesn’t work when out off room

It was in a good location and walkable to all restaurants in the town.

The rooms are damp with mould on the ceilings. The duvet and pillows were stained and damp. There was an unpleasant odour every time we would come to the room.

Great location at the top of the hill, super soft bed, lovely front desk staff.

It was great! No bad notes.

We stayed two times and both times we had early check in free of charge, which was so nice as after a train you arrive early to Sa Pa and want to relax. Friendly staff, god location, room good size.

Beautiful location, 2 minutes walking from center of Sapa and at the same time in a very quiet spot.

Would be nice to have the possibility to have breakfast in the hotel, without having to go out.

Nearby the station to Fasipan, very good view from balcony of room number 702

Rooms looked very used, the bathroom was not clean, wall dirty ceiling was leaking

A great hotel for such good value!! The room was very spacious, and clean. Beds were made everyday and fresh towels for the bathroom everyday. The location is much quieter being a side street from the main streets yet only a couple minutes to walk to the heart of Sapa. Easy to get anywhere walking on foot from this hotel. We did all restaurants, shopping and hiking on foot from the hotel. Shower was warm or cold as need with good flow and toiletries available. The day and night receptionists both very friendly and ready to help with any questions. The day receptionist recommended some great things for us to see and do in the area.

The shower does not drain well so the bathroom can flood, this has caused some mould. The shower drain would do better if it was cleared during cleaning, and the whole bathroom a clean with vinegar to help the mould. It wasn't a lot, so we didn't mind.

excellent experience

excellent experience

The view from the 8th floor was amazing. It overlooked the town center and the mountains

The bathroom was extremely small and cramped. The pipe for the hot water burned my leg. The wood slats for the shower were broken, and the shower door handle was broken. The beds were also pretty stiff.