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Reviews of Somerset Hoa Binh Hanoi 4 stars

106 Hoang Quoc Viet, Tay Ho, Hanoi, Vietnam

#9 of 53 Holiday rentals in Hanoi

Guests' Choice

Review score

Based on 124 apartment reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9

  • Location

    7.9

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 - 40

  • Reviewed: 20 May 2018

    9.2
    Highly recommended place of lodging
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 3 nights
    • Submitted via mobile

    The location is quite out of down town.

    The clean room with its amenities. The very professional and competent staff esp reception staff such as Ellen and Anthony. They were very courteous and willing to assist.

    Stayed in May 2018

  • Reviewed: 22 October 2017

    9.2
    Relaxed and enjoyable trip. Definitely will come to stay again!
    • Business trip
    • Group
    • Executive Two-Bedroom Apartment
    • Stayed 5 nights

    Too pity both breakfast restaurants server not too surprising food but we could still be full.

    Very comfortable bed and spacious room with a kitchen a big fridge. This type of room equips with two bedrooms and one living room, which is very suitable for a long-term stay. The hotel has worked with a taxi company so we didn't need to worry about the transportation. Although this hotel is located in an academic area, it is still convenient for a 10-min drive to popular areas.

    Stayed in October 2017

  • Reviewed: 13 May 2017

    10
    Excellent accommodation , excellent staff, will definitely stay there again.
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 14 nights
    • Submitted via mobile

    I didn't like the shower being in the bath tub a bit to dangerous of slipping getting in and out.

    I liked the soft bed, and having the news paper there every day.

    Stayed in May 2017

  • Reviewed: 12 May 2017

    7.9
    Lovely stay
    • Leisure trip
    • Group
    • Executive Two-Bedroom Apartment
    • Stayed 3 nights

    Quite a long way to the centre, taxi drivers manipulate the taxameters (speed up), so we had to pay double prices and way more, pay attention and deny paying the amount. The furniture is a bit out-dated and there was a fairly bad smell in the bathroom.

    Very welcoming staff at the reception desk, thank you.

    Stayed in April 2017

  • Reviewed: 18 January 2017

    7.1
    Good western standard accommodation in Hanoi
    • Leisure trip
    • Group
    • Executive Studio
    • Stayed 6 nights

    Noisy air conditioning, a little stale room air quality.

    Rather spacious rooms, driveway up to the hotel to safely get in an out of cabs, matches Western standards.

    Stayed in January 2017

  • Reviewed: 2 January 2017

    9.2
    Very well maintained and spacious apartment.
    • Leisure trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The location is so bad...own a car, or you'll have to take taxis everywhere.

    Very well maintained and spacious apartment. Quiet with a feeling a privacy. Washing machine inside apartment, great. Two tv sets.Great bed.

    Stayed in January 2017

  • Reviewed: 25 June 2018

    9.6
    wonderful Hotel best rapport quality price
    • Business trip
    • Solo traveller
    • Executive Studio
    • Stayed 4 nights

    nothing

    everything

    Stayed in June 2018

  • Reviewed: 6 May 2018

    10
    Great Hospitality
    • Leisure trip
    • People with friends
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Great Hospitality

    Stayed in May 2018

  • Reviewed: 28 April 2018

    9.6
    Very spacious room and excellent facilities.
    • Business trip
    • Group
    • Executive Studio
    • Stayed 1 night

    A bit distant from main touristic destinations.

    Very spacious room and excellent facilities. Check counter is ready for 24 hours.

    Stayed in April 2018

  • Reviewed: 17 April 2018

    4.6
    On Booking.com its mentioned that it is a 5 stars hotel but it is not even one star hotel,
    • Business trip
    • Solo traveller
    • Executive Studio
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in March 2018

  • Reviewed: 14 April 2018

    10
    Clean room
    • Business trip
    • Solo traveller
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Clean room

    Stayed in April 2018

  • Reviewed: 7 February 2018

    8.8
    Not much breakfast choice around
    • Business trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast

    Big room with living room and kitchen

    Stayed in January 2018

  • Reviewed: 16 January 2018

    9.2
    Definitely 4 star hotel
    • Business trip
    • Solo traveller
    • Executive Studio
    • Stayed 2 nights
    • Submitted via mobile

    House keeping didnt resupply the amenity duing my 4 days stay

    Big room with living room and kitchen

    Stayed in January 2018

  • Reviewed: 4 December 2017

    7.1
    Bathroom
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom

    Stayed in December 2017

  • Reviewed: 29 October 2017

    10
    Very awesome.
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    None

    Value for the money

    Stayed in October 2017

  • Reviewed: 15 October 2017

    9.2
    the room is actually a big apartment, with everyhing you...
    • Business trip
    • Solo traveller
    • Executive Studio
    • Stayed 2 nights

    the room is actually a big apartment, with everyhing you need inside

    Stayed in September 2017

  • Reviewed: 11 September 2017

    10
    excellent. singapore style, everything is good.
    • Leisure trip
    • Solo traveller
    • Executive Studio
    • Stayed 1 night

    I only have small comment. the razor shaver could have be a better quality

    Stayed in September 2017

  • Reviewed: 26 July 2017

    8.3
    Wonderful stay at Somerset Hanoi
    • Business trip
    • Group
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Spacious rooms, very clean and neat.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    8.3
    good.
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 5 nights

    the bed sheet and carpet are not clean.

    Stayed in June 2017

  • Reviewed: 29 June 2017

    7.9
    nice place with orrible breakfast
    • Business trip
    • Group
    • Executive Two-Bedroom Apartment
    • Stayed 5 nights

    the breakfast was awful

    the location is very good and the apartment was very clean.

    Stayed in June 2017

  • Reviewed: 17 April 2017

    7.5
    Good place on a budget if a bit out of the way from the old town
    • Leisure trip
    • Couple
    • Executive One-Bedroom Apartment
    • Stayed 3 nights

    the decor was very plain and a bit cold

    Nice simple solution

    Stayed in April 2017

  • Reviewed: 5 April 2017

    9.6
    nice place and reasonable price
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    it is not near to Hoankiem.

    the hotel does not serve the free breakfast but nice staff and cozy room. the place is near to airport.(20min)

    Stayed in April 2017

  • Reviewed: 20 March 2017

    10
    Delighted in staying in Somerset Hoa Binh, Haoi
    • Business trip
    • Solo traveller
    • Executive Studio
    • Stayed 3 nights

    Water purifier should be installed in kitchen to get continuous drinking water.

    Excellent arrangement for the Working Executive

    Stayed in February 2017

  • Reviewed: 8 February 2017

    8.8
    excellent apartment residency near our shirt of central Hanoi.
    • Business trip
    • Solo traveller
    • Executive Studio
    • Stayed 7 nights
    • Submitted via mobile

    Friendly and accomodating staff. Access to the 22nd floor business/resident lounge and fitness center all are maintained and cleaned well.

    Stayed in February 2017

  • Reviewed: 5 February 2017

    10
    It was actually a memorable stay! Affordable yet excellent quality.
    • Leisure trip
    • Group
    • Executive Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I like the service. If we need something the staff immediately attends to our needs.

    Stayed in January 2017

  • Reviewed: 24 January 2017

    9.6
    Excellent facilities and very comfortable.
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Excellent facilities and very comfortable. Great value for money!

    Stayed in January 2017

  • Reviewed: 11 January 2017

    7.9
    Fine if you don't mind being away from the centre
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights

    It really is a long way out of town

    Good alternative to a hotel, a lot of space, functional rather than attractive. Good pool. Minimarket on site.

    Stayed in January 2017

  • Reviewed: 4 January 2017

    9.6
    Room condition
    • Leisure trip
    • Family with young children
    • Executive Studio
    • Stayed 2 nights
    • Submitted via mobile

    Indoor swimming pool is little bit cold. But we were satisfied with the Jacuzzi tub.

    Room condition

    Stayed in January 2017

  • Reviewed: 15 November 2016

    8.3
    Generally good hotel
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Room had a leak in bathroom but was sorted promptly

    Generally good hotel

    Stayed in October 2016

  • Reviewed: 21 August 2016

    7.5
    Air conditioning
    • Leisure trip
    • Solo traveller
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Quality of shower

    Air conditioning

    Stayed in August 2016

  • Reviewed: 24 July 2016

    9.2
    Absolutely worth the cost, comfortable, modern, convenient,... highly recommended
    • Couple
    • Executive Studio
    • Stayed 2 nights

    Free drinking water and should include free breakfast

    Facilities were excellent. The studio was modern, shinny, clean, well equipped.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 May 2016

    8.8
    the facility and the staff
    • Leisure trip
    • Solo traveller

    The breakfast was not as I expected, limited chooses. The dining area is not part of the hotel. We dined in next door restaurant.

    the facility and the staff

  • Reviewed: 29 April 2016

    9.2
    The indoor swimming pool is great.
    • Business trip
    • Group

    The indoor swimming pool is great. And the facility of SAUNA is also great, just next to the pool, very convinient. Kitchen ware is so sufficient that we can cook some meals by ourselves during the 3 days stay.

  • Reviewed: 12 February 2016

    8.8
    The room is very comfortable with a kitchen along with the...
    • Business trip
    • Solo traveller

    -

    The room is very comfortable with a kitchen along with the utensils. There is also a supermarket near by where you can buy necessary ingredients to make use of that kitchen.

  • Reviewed: 28 May 2016

    9.2
    Friendly and helpful staff
    • Leisure trip
    • Solo traveller

    Friendly and helpful staff

  • Reviewed: 27 May 2016

    7.9
    Comfy and nice and neat
    • Business trip
    • Solo traveller

    no convenience store

    Comfy and nice and neat

  • Reviewed: 23 April 2016

    7.5
    very nice rooms and good facilities.
    • Business trip
    • Solo traveller

    Cleaners come at strange hours and the concierge/bell boy spends all his time on his phone.

    very nice rooms and good facilities.

  • Reviewed: 16 April 2016

    7.9
    Spacious studio, strong wifi
    • Business trip
    • Solo traveller

    Poor breakfast.

    Spacious studio, strong wifi

  • Reviewed: 2 April 2016

    9.6
    The service , great and happy staff
    • Business trip
    • Solo traveller

    Breakfast Very poor choice

    The service , great and happy staff It greatly helps make the stay a very pleasant one .

  • Reviewed: 6 November 2015

    10
    The staffs and service are excellent.
    • Business trip
    • Solo traveller

    The staffs and service are excellent.

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 40

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