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  5. Reviews of Tom Hill Boutique Resort & Spa - Sea View

Reviews of Tom Hill Boutique Resort & Spa - Sea View This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

121 Trần Hưng Đạo, Duong To, Phú Quốc, Vietnam

#369 of 417 hotels in Phú Quốc

Guests' Choice

Review Score

Based on 17 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.8

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 17

  • Reviewed: January 18, 2025

    8.0
    Comfortable, silent and beautiful place to stay with a family
    • Leisure trip
    • Family with young children
    • Deluxe Triple With Mountain View
    • Stayed 11 nights
    • Submitted from a mobile device

    We tried massage at their spa, but it was very deep and painful. I guess it's a common problem of the most spa of Vietnam.

    Silent location with a great sunset view. Clean and conformable rooms. Responsive and pleasant staff. It's possible to rent a motorbike directly in the resort with a good price. They have good enough breakfast and lunch/dinner options. The territory of the resort is very beautiful.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Villa Ocean View With Bathtub
    • Stayed 8 nights

    location

    pool

    Stayed in January 2025

  • Reviewed: November 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double With Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    It has all the facilities that a four-star hotel can have, but it is not in a state of activation.

    Although it is not currently very crowded, it gives a glimpse of the past as a four-star hotel. It can be seen that even now, all the staff are doing their best to save the hotel. In order to solve the problems written in the review, they provided a quick vehicle pickup service and replaced the safe. The price was low, and as a genius member of the Booking.com, I benefited from early check-in, late check-out, and room upgrade, my satisfaction increased. In particular, I was very grateful to receive a birthday cake for my companion. I recommend this hotel if you are looking for a friendly, cost-effective four-star boutique hotel near tourist attractions. In particular, the kindness of the staff and the condition of the room are good.

    Stayed in November 2024

  • Reviewed: July 13, 2024

    9.0
    it’s a good hotel and the staff is very nice. especially the General Manager of the property is very good and caring tow
    • Leisure trip
    • Couple
    • Deluxe Double With Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    none

    It’s Location

    Stayed in July 2024

  • Reviewed: June 25, 2024

    7.0
    We had a nice relaxing stay at this hotel. The staff were very friendly and happy.
    • Leisure trip
    • Couple
    • Deluxe Double Sea View Room
    • Stayed 6 nights
    • Submitted from a mobile device

    A transport option between the hotel and the main road would be a bonus.

    The breakfast was good, a good variety of food was on offer. The location was a bit far from the main street and is located on a hill, so you need to be in good physical health to manage this walk to and from the main road. The pool is big and clean.

    Stayed in June 2024

  • Reviewed: July 21, 2025

    10
    My family had an unforgettable vacation at TomHill.
    • Leisure trip
    • Couple
    • Superior Double With Moutain View
    • Stayed 1 night
    • Submitted from a mobile device

    The lush, peaceful environment was perfect for unwinding after busy workdays. The rooms were spacious, clean, and had a fantastic mountain view. My kids loved the pool and the small organic vegetable garden. Breakfast was delicious and varied, especially the fresh fruit juices. We’ll definitely come back!

    Stayed in July 2025

  • Reviewed: March 5, 2025

    5.0
    Not worth the view , avoid booking this hotel!
    • Leisure trip
    • Couple
    • Superior Double With Moutain View
    • Stayed 9 nights

    The service at this hotel is terrible, and the most disappointing part is the reception—they seem completely uninterested in working. I spent 10 nights here and still have no idea how the shuttle to the beach works, nor did I receive any clear information about the restaurant or the spa. The biggest concern is safety. Upon arrival, we discovered that the inner door between our room and the neighboring one couldn’t be locked. According to other guests’ reviews, there had already been incidents of money being stolen. Despite multiple requests to the reception, nothing was done to address the issue. Additionally, if you have kids or are afraid of dogs, be cautious—the road from the main street to the hotel is poorly lit and full of stray dogs. While they are not aggressive, they tend to bark at people.

    From positive I would list the view from the hotel (not the room), infinity pool and good variety of food at breakfest.

    Stayed in January 2025

  • Reviewed: February 26, 2025

    3.0
    I stayed at the hotel from February 03 to February 12. Dayana Yerlankyzy, room 410. Overall, I liked everything, but aft
    • Leisure trip
    • Couple
    • Superior Double With Moutain View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is boring, of the same type, if you do not eat pork, then it will be difficult for you to have breakfast. When we stayed at the hotel, there was only one chicken.

    The hotel had a cool pool.

    Stayed in February 2025

  • Reviewed: January 4, 2025

    2.0
    Tom Hill did not have our booking through Booking.com. This was incredibly disappointing.
    • Leisure trip
    • Family with young children
    • Deluxe Family With Mountain View
    • Stayed 6 nights

    They did not have our booking which we made through Booking.com Because they did not have our booking, they could only offer us accommodations for 1 night. We cut our holiday short and returned home to Hanoi. This was very disappointing. *I also tried to connect with Booking.com and this was incredibly challenging. Eventually, someone emailed me from Booking.com and asked for my confirmation # etc. I responded and I never heard back from them.

    Pool. The bed was large. The lady who served the welcome drinks was wonderful. The staff tried their best to help us with our situation. But it was discouraging nonetheless.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sunny Villa Garden View With Bathtub
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast was of a very high quality with lots of options to suit everyone's tastes. The rooms were kept very clean. They hotel hostest a really fun NYE party. The buffet was delicious and the staff were really accommodating and fun. It is only a short walk to many excellent places to eat and about a 15 minute walk to a gorgeous beach.

    Stayed in January 2025

  • Reviewed: November 10, 2024

    10
    absolutely worth it
    • Business trip
    • Couple
    • Superior Double With Moutain View
    • Stayed 1 night
    • Submitted from a mobile device

    I recently stayed at Tom Hill Boutique Resort and Spa and had a great experience. The location is quite central, perched on a hill, offering spectacular sunset views. The staff were incredibly helpful, providing support via WhatsApp which made communication very convenient. The buffet, though not extensive, was good and had a cozy atmosphere. The swimming pool was exceptionally clean, and the fresh morning air added a refreshing start to the day. A special highlight was their accommodation of our late flight by offering a late check-out, which was much appreciated. Although my stay was just for a day, it was absolutely worth it. Highly recommended!

    Stayed in November 2024

  • Reviewed: October 29, 2024

    10
    Highly Recommend
    • Business trip
    • Group
    • Deluxe Double With Mountain View
    • Stayed 1 night

    Not close to the beach .. hiih J/K

    Nestled in a quiet, central part of the island, making it perfect for those who want to relax away from the busy tourist areas. One of the highlights is the beautiful pool – clean, spacious, and ideal for lounging all day. The young and friendly staff are incredibly helpful and go out of their way to ensure guests have a pleasant stay. Even though the resort isn’t directly by the beach, the staff is more than happy to arrange transportation to and from the shore, which adds great convenience. This eco-green hotel is also committed to sustainability, with eco-friendly facilities that make it stand out. There are plenty of restaurants nearby, giving guests a range of dining options without needing to travel far. If you’re looking for a peaceful retreat with excellent service and a focus on environmental responsibility, Tom Hill Resort Phu Quốc is an excellent choice.

    Stayed in October 2024

  • Reviewed: July 22, 2025

    10
    The saltwater electrolysis pool
    • Leisure trip
    • Couple
    • Superior Double With Moutain View
    • Stayed 1 night
    • Submitted from a mobile device

    The saltwater electrolysis pool at TomHill is not only amazing in terms of water quality but also offers a prime location. From the pool, I can see the entire resort and the distant beach.

    Stayed in July 2025

  • Reviewed: May 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double With Mountain View
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: August 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King With Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: December 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double With Moutain View
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

Showing 1 - 17

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