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Reviews of Tubotel Sapa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

20 So Than street, Sapa, Sapa, Vietnam

#240 of 250 hotels in Sapa

Guests' Choice

Review Score

Based on 13 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.3

  • Location

    7.2

  • Facilities

    6.5

  • Staff

    7.5

  • Value for money

    7.0

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Showing 1 - 13

  • Reviewed: April 8, 2025

    6.0
    Would not stay here again.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Booked here last minute due to other hotel issues. So we had a family room for 2 people, the room itself was spacious and the beds were comfy and had hot water. We stayed for 3 nights. No one came to clean the room, had to ask for fresh towels and when I did got laughed at. Definitely over priced for what it is and maybe if the staff were abit nicer and more approachable I would have rated it abit higher.

    Stayed in April 2025

  • Reviewed: September 24, 2023

    7.0
    Quirky place to stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water for 1 1/2 days until other guests arrive. Hotel difficult to access, many stairs

    Quirky, a little more glamping than hotel, room are minimalist and just big for 2 people. Breakfast was pleasant.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    6.0
    I think I could have found a different place with the same price that offered a TV and a chair or 2
    • Leisure trip
    • Group
    • King Room with Mountain View
    • Stayed 3 nights

    Nothing. Everything was ok.

    I like the views from the hotel. The staff were nice and kind always. Because not all guests are from Asia, it would be nice to offer toast, butter and some english breakfast when you have foreign guests.

    Stayed in September 2023

  • Reviewed: July 21, 2025

    9.0
    A Peaceful Escape with Beautiful Scenery
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Absolutely — if you're looking for a peaceful place surrounded by nature and stunning views, this is the perfect choice. The rooms are small but cozy, thoughtfully designed, and fully equipped with everything you need. Clean, comfortable, and ideal for a relaxing stay.The surroundings are what truly make this place special: fresh mountain air, wide open views, and tranquil mornings where you can watch the clouds roll over the hills — it’s a truly calming experience. If you’re in search of a spot to relax, recharge, and reconnect with nature, this is definitely a place worth staying at.

    Stayed in June 2025

  • Reviewed: April 27, 2024

    5.0
    Novelty for one night but not longer
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Generally very small room with no storage. We booked cause of the pool but it wasn’t clean and there were lots of bugs in it

    Interesting concept and novel rooms

    Stayed in April 2024

  • Reviewed: September 5, 2023

    10
    An amazing place that is perfectly situated to feel as though your not in the city and hear all the noise but close enou
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms could use with floating shelves to help with space.

    The location of the property is beautiful and tranquil and it’s architecture is really interesting (it’s shaped as a camera). The rooms are small but cozy.

    Stayed in September 2023

  • Reviewed: August 3, 2023

    4.0
    Wouldn't stay here again, not very comfortable and the staff are a bit rude and unhelpful.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 5 nights

    The staff could do much better. We turned up for breakfast on the first morning of our stay (having slept there one night) only to be told that the first breakfast wasn't free (?) and that we would need to pay for it. We declined and went to eat elsewhere. We did have breakfast once and it was edible. On the last evening, at about 22:00 - we had a knock on our door to insist that we must pay there and then, it was all very strange. I asked if we could pay by card - to which the lady replied yes, and so then we had to walk up to reception - once at reception she then said the card machine hadn't worked all day, and still wasn't working. It was very odd, and quite annoying. As I walked out she and her colleage said a few words and had a good giggle. Dissapointing hotel, I think whoever manages the hotel should perhaps think about changing how the staff deal with people and what would be considered rude behaviour should be stopped. I wouldn't stay here again, it wasn't even cheap enough to make up for the poor service.

    Location was good, it's up on a hill but so is most of Sa Pa. It's a quiet location with very little noise from the town to be heard. Nice views over the town and valley when the visibility is good. Good guiding company very nearby that we stopped by to chat to (Sapa Original Trek).

    Stayed in July 2023

  • Reviewed: July 20, 2023

    5.0
    Under average but nice view
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was very poor. Hidity in the rooms is important point to consider when willing to book - we got some rain during our stay so all the belongings got 'moist'. If you are looking for overpriced camping experienced - this is it. Two types of staff in reception - nice but doesn't speak English OR far from nice and welcoming but speaks English. When leaving we asked them to book a taxi. They got us a car that took us to the city sentrum (5 min drive) and asked for 100.000vnd when we were getting off. Regular taxi costs around 30.000vnd for the same route. I experience this as a skam from reception side.

    It is colorful and fun design in the area. As it is located high up the hill, it is a beautiful view over the city.

    Stayed in July 2023

  • Reviewed: June 24, 2023

    2.0
    Wouldn't do it again!
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel, rooms and view itself are amazing. However, the facilities were not up to mark. The pool wasn't clean, in fact a greenish on the bottom. The breakfast was very average. I've stayed in cheaper hotels during the trip and the breakfast buffets were amazing. When asked at reception, the staff said could have dinner at their restaurant. However when I went up, the staff there initially said only serve drinks. Upon asking again l, she said they had food too and gv me the menu. Alot of rhe items were not available. After bringing me part of my meal she tells me they don't have the other items ordered, including drinks. Was a waste of money. The location is quite high up on the slope. So if you are thinking of walking to and fro town, it's doable but beware of the extremely steep climbs all the way up. The room is to an angle, so water collects at one corner in the bathroom . There was also a function going on in the open area , part of the hotel , and they blasted karaoke n music till late night. It was all in a tedious night trying to sleep.

    Reception staff was friendly and polite. Allowed early check in.

    Stayed in June 2023

  • Reviewed: May 15, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: June 26, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: June 9, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

Showing 1 - 13

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