narrow stairs and sometimes staff likely forget to turn the hall light for the stairs so quite dark

clean, and staff were very helpful; island hospitality at its best - staff always with smiles on their faces

Stayed in April 2024

The bathroom smelt bad occasionally and the shower was on off hot and cold. The biggest disappointment is the lack of cars available for rental- they seem to be sold out consistently

Staff make the place how it is, give it its personality. We stayed over new year and they put on a spread that was so tasty! Live music on the weekend aswell

Stayed in January 2024

Being in the centre of town means that you have to go a distance or do tours to find a pretty place. Town itself is hot and stinky, but this hotel is the oasis!

The hotel was centrally located in town so was good for getting your bearings and changing money, hireing a car etc before setting off elsewhere. An oasis in the mayhem. It also had nice pool and good menu. Comforable rooms and general area with a good bar!

Stayed in December 2023

There was some confusion about airport shuttles - no response to a request for one, then when booked for departure, it was not clear the fee was charged by the hotel so ended up paying twice. Staff also charged room for meal after I specifically asked them not to. Clearer communication needed about charges.

Room was spacious and clean. Restaurant was nice. Breakfast was basic but ok. Staff at front desk were very helpful when booking tours

Stayed in December 2023

The people and service

Stayed in December 2023

Breakfast was a bit limited.

We travelled for scuba diving so this hotel was great because the dive shop was based at the hotel. We were picked up promptly every day and taken to the dive site. The hotel is close to everything in town. Very close to the free ferry going over to the neighboring island where you can snorkel and enjoy a break from town. The breakfast was very basic with fruit, toast and cereal only. A buffet would have been preferable but you can pay extra and get a bigger hot breakfast. The lunches and dinners at the onsite restaurant were very good and the service was excellent compared with other restaurants on the island. We had a large room which was cleaned well every day. The hotel had a very social feel about it. The staff were so friendly and nothing was too much trouble. Would definitely recommend the hotel to anyone.

Stayed in November 2023

The staff the pool snd pool table. We loved our waitress Shirley, very professional

Stayed in October 2023

Breakfast need to have more variety. Eg. only coffee, and no tea is available.

Privacy, and comfortable, access to shops and banks.

Stayed in September 2023

Rental car booked ahead wasn’t available

Stayed in September 2023

The bathroom, although spotlessly clean, was a little bit of a squeeze, trying to get round the door in the small area almost took an acrobatic feat..

It was so nice to come down to breakfast each morning and be personally greeted by Gaetan and his friendly staff. A perfect start to the day. The tropical fruit and pastries and freshly brewed coffee were so nice.

Stayed in August 2023

It said Netflix but that was not available and only 4 TV channels. Wifi is unreliable. The water is not safe to drink (we were not told this) and it was often turned off. Not enough variety of food on the menu. Breakfast is average. Lots of stairs if you are bringing your dive gear. This is our 5th time to Santo but the 1st time staying at The Espirito. It is overpriced for what you get.

The property is located in town and near Pacific Dive which is who we were scuba diving with so this was convenient. The food was ok; not much variety. The staff were very friendly and helpful.

Stayed in June 2023

Room was small but adequate. Breakfast was pretty meagre.

The location was very central and convenient. Staff was very helpful.

Stayed in May 2023

very clean and friendly staff. air con worked great.

Stayed in May 2023

That the pool was closed for 2days due to cleaning.

The breakfast was fine for a continental. Had to pay to get egg, they were delicious.

Stayed in April 2023

Nothing.

Everything was fantastic.

Stayed in April 2023

not much

clean, well maintained, good facilities and restaurant

Stayed in April 2023

Aircon probably needs replacing

Centrally located and easy to get to from the airport, this is a good starting point for a holiday before travelling further or in my case, for business. Nice enough room and a great little bar to have a refreshment and the food was great.

Stayed in February 2023

My only gripe is (by virtue of the humidity and airflow the rooms do have a smell of aircon when you first enter- that goes away quickly enough, or you get used to it. Capacity to dry anything is tricky. As the rooms power is key controlled, you can’t charge anything whilst you are gone and can be fined for trying - According to signage you will need to balance any charging you need to do.

The Espiritu is the most central hotel in Santo, it has a fairly well rounded and diverse western menu with enough options you won’t get bored. At the time of writing, A pizza is about 1800, pad Thai 1500. Frozen lime juice or a coconut 200. Drinks are cold. Juices, beers and cocktails. A basic breakfast is included in the room rate. Cereals, toast, spreads and fruit. Usually with banana bread. For and extra 600-1200 VuV you can add a cooked breakfast, omelettes, bacon and eggs etc. The rooms are tiled, big comfy bed, multiple power points and expansive bathroom. The beds are remade every day and this was ample space for 2 people and a heap of dive gear. I wouldn’t suggest it was a beautiful room, but it was super comfortable. I was tentative on the espiritu before booking, and that’s because it is set up as a transient hotel. What this place is , is an excellent base of operations in a town that has lots of things to access, but staying here will make everything so much easier. You have everything at your fingertips- supermarkets are few doors away, multiple atms, the market is a short stroll away. It’s number 1 selling point it’s staff and its reception has excellent advice and information coupled with a dive desk for Pacific dive which is attentive and helpful. Want to be picked up from a dive site and travel from there- no problems, need to leave early but have something sorted not a worry. The friendly staff in the restaurant are also a huge boon for the Espiritu. Well worth the entry. Oh and the pool is deep, cool and right beside the bar.

Stayed in January 2023

we had one night stop over on our way to Aore Island. great little hotel. great pool. delicious food. lovely staff. really served its purpose for us

Stayed in January 2023

-this hotel is in the city and is a bit of a drive to the lagoons and the beach (this is not a fault of the accommodation, but just important to note before you book).

-property is in the heart of the city (Luganville) so easy access to shops, restauranta, car hire, airport -the property manager/owner Tara was very lovely - she is probably the highlight of this place. She is very accommodating, kinds, hands-on and very helpful -the restaurant foods served good food, a good variety with quality ingredients, and super wait staff -adequate pool for kids -they allowed us to check out late because our flight was late in the afternoon

Stayed in December 2022

Pacific Dive office in the Hotel Nice restaurant and great food and service Room ok with all you need for a nice sleep In the city center of Luganville Rental car within the hotel (not used)

Stayed in December 2022

The Espiritu was like a welcoming oasis each day after exploring the beautiful island of Santo whilst situated in the middle of the bustling little town of Luganville. Staff were amazing, super helpful, friendly and knowledgeable. Nothing was too much trouble. Thank you Tara and crew for making our group welcome and for looking after us so wonderfully.

Stayed in September 2022

N/A

Location, friendly and helpful staff.

Stayed in August 2022

Zero towel rails - nowhere to put wet towels except the floor. As the TV faced the door, the TV could not be seen from the lounge or bed and I wasn’t going to sit on the floor.

Clean, comfortable. Good food.

Stayed in August 2022