Reviews of African Rock Hotel & Spa, a "Boutique Lifestyle Resort" This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
48 de Villiers Ave, 1619 Kempton Park, South Africa

Loading
Guests also reviewed these properties:
Galway, Ireland
Plainfield, United States
Paços de Ferreira, Portugal
Patergassen, Austria
Iloilo City, Philippines
Porto De Galinhas, Brazil
Cape Coast, Ghana
As Sulaymānīyah, Iraq
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: July 5, 2025 · Stayed in July 2025
Verified reviewReviewed: July 3, 2025 · Stayed in June 2025
Verified reviewReviewed: May 20, 2025 · Stayed in May 2025
Verified reviewReviewed: May 11, 2025 · Stayed in May 2025
Verified reviewReviewed: February 6, 2025 · Stayed in November 2024
Verified reviewReviewed: December 8, 2024 · Stayed in December 2024
Verified reviewReviewed: November 28, 2024 · Stayed in November 2024
Verified reviewRooms not 5star, not value for money. Food very expensive
I hope this message finds you well. It appears there was a misunderstanding regarding your recent booking at our hotel. Please note that our establishment does not permit or facilitate the booking of call girls, nor do we allow such activities on the premises. Additionally, we maintain a strict policy against disruptive or intoxicated behaviour, as one would expect from a 5 star graded family hotel. People like you and your 2 friends are not welcome here and we have you marked like that.
I hope this message finds you well. It appears there was a misunderstanding regarding your recent booking at our hotel. Please note that our establishment does not permit or facilitate the booking of call girls, nor do we allow such activ… Show more
Reviewed: May 29, 2023 · Stayed in May 2023
Verified reviewWe needed a hotel close to the airport and ARH offered free transfers to and from. Johannesburg is a little scary at night and we were pleased to have safe transfers and to be within a gated community at the hotel. Beautiful hotel - few rooms and very comfortable and modern.
Nothing - we had a brilliant stay.
Reviewed: March 30, 2023 · Stayed in March 2023
Verified reviewEverything was great. We were surprised at the quality of food given the smallness of this boutique hotel. Also an excellent and reasonable gift shop
Nothing. All was great. Also thoroughly enjoyed the spa, the massage was excellent.
Reviewed: March 21, 2023 · Stayed in January 2023
Verified reviewReviewed: March 14, 2023 · Stayed in March 2023
Verified reviewReviewed: February 22, 2023 · Stayed in February 2023
Verified reviewGood location, limited parking and breakfast was basic with limited options. No gluten fee or lactose free options.
Difficult to find with poor signage. Dinner was very limited with options and was very bland. The rooms aircon was dripping inside all night so could not be used. The TV switched itself on 4 times during the night (loadshedding?) which led to a disrupted sleep. At ZAR4K / night this is not a value for money option. At that price the Intercon at ORT is a better option as is the nearby Radisson.
Really Tim? How much did the hotel at the airport pay you to write this malicious piece? We at ARH must be doing something right to scare the big one.
Reviewed: November 12, 2022 · Stayed in September 2022
Verified reviewReviewed: November 10, 2022 · Stayed in November 2022
Verified reviewReviewed: September 7, 2022 · Stayed in August 2022
Verified reviewExcellent breakfast and friendly staff