Cnr. Smith Street and Albany Grove, 4001 Durban, South Africa
#80 of 85 hotels in Durban
Guests' ChoiceBased on 3651 hotel reviews
5.8Cleanliness
6.6
Comfort
6.6
Location
7.4
Facilities
6.0
Staff
7.6
Value for money
6.6
Free WiFi
5.9
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End of dialog contentReviewed: 15 April 2024
Thuthukani
South AfricaThe bathroom was horrible taps coming off and water running from the shower that doesn't close.
The staff were great and friendly
Stayed in April 2024
Reviewed: 9 April 2024
Kwena
South AfricaThe room,toilet was not flushing
The staff and the coffee
Stayed in April 2024
Reviewed: 5 April 2024
Nandipha
South AfricaTV not connected for a variety of channels
beautiful rooms
Stayed in March 2024
Reviewed: 2 April 2024
Samke
South Africa1.The air conditioner was not working and it was really hot!!! 2.The ironing arrangement
I loved the cleanliness I loved the city view from our window
Stayed in April 2024
Reviewed: 30 March 2024
Sivile
South AfricaLeaking water in the bathroom floor during showerI
Cleanliness
Stayed in March 2024
Reviewed: 27 March 2024
Beauty
South AfricaThe kettle which was not work, TV only play one channel The other rooms didn't have towels at all, the other room had towel for 1 day only.
The outstanding customer care, and a great team from the front office, cleaners, security👌. Keep it up! You have a wonderful staff. That made staying at your hotel a great experience.
Stayed in March 2024
Reviewed: 27 March 2024
Thulani
South AfricaAir-condition and comfortable bed
Stayed in March 2024
Reviewed: 23 March 2024
Keatlatetse
South AfricaThe carpet must be removed as cleaners leave wet mops and it becomes stuffy
The canteen
Stayed in February 2024
Reviewed: 23 March 2024
Mpm
South AfricaThe staff checked in our clients around 4pm... After their long trip from Limpopo
We did not have breakfast at the facility
Stayed in March 2024
Reviewed: 20 March 2024
Ncube
South AfricaThere toilets didn't have mates and mobs in case u spit something on the floor n the water that flashes after bathing
It was very safe and comfortable
Stayed in March 2024
Reviewed: 16 March 2024
Lindokuhle
South AfricaLift floors are in bed condition, the beds are old, bathroom shower cap is old, dirty and water splashes onto the floor, and the bar fridge is stinky
Nothing, the property is poorly maintained
Stayed in March 2024
Reviewed: 13 March 2024
Mmakoma
South AfricaThe rooms were smelly, they have old carpets which smells bad, from the passages till the rooms those carpets must be removed rather just tile the floors
The staff was friendly and helpful, and they are near the beach ⛱️ it is central Beds were comfortable Room specious
Stayed in February 2024
Reviewed: 5 March 2024
Lelethu
South AfricaThere was no aircorn and the room was small
Receptionists were nice
Stayed in January 2024
Reviewed: 28 February 2024
Mosule
South AfricaThe carpets are old together with the bathroom, if you could fix that
I loved the coffee shop, the coffee was amazing
Stayed in February 2024
Reviewed: 27 February 2024
Makoma
South AfricaEverything is old
Close to shops
Stayed in February 2024
Reviewed: 24 February 2024
Pieters
South AfricaThe location of the hotel and the distance of the parking
The view we had
Stayed in January 2024
Reviewed: 12 February 2024
Snothile
South AfricaThere were no towels and Mop
I did not have the breakfast
Stayed in January 2024
Reviewed: 5 February 2024
Banele
South AfricaThere were no bathroom towels
The distance to the beach is walkable
Stayed in February 2024
Reviewed: 5 February 2024
Nthabeleng
South AfricaThe cafe inside the hotel made me feel lost am I in a hotel or wat .the breakfast was worse😭😭😭😭.your prices are affordable but I think u guys must up your prices n fix the hotel .the carpets are old lord no an .Albany back in 2014 it was nice keep that standard
Nothing
Stayed in January 2024
Reviewed: 2 February 2024
Wicks
South AfricaThere were no towels in our room, only on the last night there were two towels for 3 adults, the aircon was faulty and when fixed it wet the bed, they only catered for 2 adults and we were 3 adults so it was difficult to enjoy tea or even us the glasses. The cutlery was stained and cracked. The welcome book in the room was full of dust and the content is so old nothing in there is accurate. I was at this hotel 15 years back and the books still look exactly the same. The pipe under the sink is very dirty. You can actually see it when you sit on the toilet. The toilet was also leaking because there was always an odor when you went into the bathroom
The staff was friendly and the room looked good. The room was clean and fresh. It was pleasant. I enjoyed the shop at the reception. I liked that loadshedding didn't affect my stay at the hotel. The wifi at the hotel's signal was strong and we always had hot water.
Stayed in January 2024
Reviewed: 1 February 2024
Phemelo
South AfricaNo microwave
Safe.
Stayed in January 2024
Reviewed: 25 January 2024
Celucolo
EswatiniThe bathroom is too compressed, and the bath tub was very old.
Welcoming staff, secure parking, wifi
Stayed in January 2024
Reviewed: 21 January 2024
Nombuso
South AfricaThe carpet.. Late cleaning. And Tv channels.
I liked the room it was so clean n smelling good. Airflow in the room was good. I also liked the view of the room
Stayed in December 2023
Reviewed: 19 January 2024
Mamotsheoa
South Africathe smell of carpet I really did like it
breakfast love it
Stayed in December 2023
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