8.5

Reviews of Avalon Springs by Dream Resorts

Uitvlucht Street, 6720 Montagu, South Africa

  • Gilbert

    Reviewed: September 9, 2025 · Stayed in September 2025

    Verified review
  • Nashietah

    Reviewed: September 8, 2025 · Stayed in September 2025

    Verified review
  • Jodie

    Reviewed: September 8, 2025 · Stayed in September 2025

    Verified review

    The facilities are great and the pools are well maintained.

    The rooms are run down and dirty.

    Property response:

    Dear Jodie, Thank you for taking the time to share your feedback regarding your recent stay at Avalon Springs. We appreciate your positive comments about our facilities and pools being well maintained, and we’re glad you enjoyed those aspects of the resort. At the same time, we are truly sorry to hear that the condition and cleanliness of the rooms did not meet your expectations. Your experience does not reflect the high standards we aim to maintain, and we take your concerns very seriously. Please rest assured that your feedback has been shared with our housekeeping team so that we can address these issues. We value your input as it helps us identify areas where we need to do better, and we hope to have the opportunity to welcome you back in the future, with a stay that fully meets your expectations. Kind Regards Avalon Springs Team

    Dear Jodie, Thank you for taking the time to share your feedback regarding your recent stay at Avalon Springs. We appreciate your positive comments about our facilities and pools being well maintained, and we’re glad you enjoyed those aspe… Show more

    Avalon Springs by Dream Resorts
    September 8, 2025
  • See the property
  • Linda

    Reviewed: September 5, 2025 · Stayed in September 2025

    Verified review

    Was a lovely layout and lovely warm pools. Friendly staff. Efficient service when something was needed in the room.

    Was a bit old and tired. Needs some refurbishing and revamping. Vouchers are old and worn. Toilet seat in the room was disgusting it really needs to be upgraded.

    Property response:

    Dear Linda, Thank you for sharing your feedback and for choosing to stay with us at Avalon Springs. We’re delighted to hear that you enjoyed the layout of the resort, the warm pools, and that our team provided you with friendly and efficient service during your stay. We also truly value your comments regarding areas where we can improve. We take note of your suggestions about refurbishments and the toilet seat in your room. Please accept our apologies for the inconvenience caused — your feedback has been shared with our management team so we can address these matters promptly. We appreciate your recognition of us as a 3-star resort and are glad to know you would stay with us again. We look forward to welcoming you back for an even more enjoyable experience in the future. Kind Regards Avalon Springs Team

    Dear Linda, Thank you for sharing your feedback and for choosing to stay with us at Avalon Springs. We’re delighted to hear that you enjoyed the layout of the resort, the warm pools, and that our team provided you with friendly and efficie… Show more

    Avalon Springs by Dream Resorts
    September 8, 2025
  • Rodney

    Reviewed: September 3, 2025 · Stayed in August 2025

    Verified review
  • William

    Reviewed: September 2, 2025 · Stayed in September 2025

    Verified review
  • See the property
  • Snyders

    Reviewed: September 1, 2025 · Stayed in August 2025

    Verified review
  • Baard

    Reviewed: August 30, 2025 · Stayed in August 2025

    Verified review

    breakfast - excellent room - comfortable pool - love it

    Property response:

    Dear Baard, Thank you for taking the time to share such positive feedback with us. We’re delighted to know that your stay was “extremely enjoyable” and that you found excellent value in your experience with us. It’s wonderful to hear that you enjoyed the breakfast, found your room comfortable, and loved spending time in our pools – those are exactly the kinds of moments we hope every guest experiences. We also appreciate your ratings on cleanliness, facilities, comfort, and staff. Guest feedback is invaluable to us, and we will certainly take your observations into account as we continue to enhance our service and offerings. We look forward to welcoming you back soon for another memorable stay at Avalon Springs. Kind Regards Avalon Springs Team

    Dear Baard, Thank you for taking the time to share such positive feedback with us. We’re delighted to know that your stay was “extremely enjoyable” and that you found excellent value in your experience with us. It’s wonderful to hear tha… Show more

    Avalon Springs by Dream Resorts
    August 31, 2025
  • Chantel

    Reviewed: August 30, 2025 · Stayed in June 2025

    Verified review

    The garden apartments were well located for easy movement between the warm pools and restaurant. Warm pools and outdoor bar were great!

    Restaurant service could have been a little better. There was also some construction underway at the time in the parking area but honestly not much to complain about.

    Property response:

    Dear Chantel, Thank you for your wonderful feedback. We’re delighted to hear that you had a relaxing breakaway and that the garden apartments, warm pools, and outdoor bar all added to your enjoyment. It’s always rewarding to know that our location and facilities made your stay memorable. We do apologise for any inconvenience caused by the construction work in the parking area during your visit. These improvements are important for the long-term benefit of our guests, but we understand it can affect the experience in the moment. We also appreciate your comments regarding restaurant service, which will be shared with our team as we continue to refine and improve. We’re so pleased that overall your stay was a positive one, and we look forward to welcoming you back to Avalon Springs for another relaxing getaway. Kind Regards Avalon Springs Team

    Dear Chantel, Thank you for your wonderful feedback. We’re delighted to hear that you had a relaxing breakaway and that the garden apartments, warm pools, and outdoor bar all added to your enjoyment. It’s always rewarding to know that ou… Show more

    Avalon Springs by Dream Resorts
    August 31, 2025
  • See the property
  • Rene

    Reviewed: August 30, 2025 · Stayed in August 2025

    Verified review

    The friendly and helpful staff and the clean room and swimmingpools

    Property response:

    Dear Rene, Thank you so much for your lovely review and for taking the time to share your experience with us. We’re delighted to hear that you had such a positive stay and that our friendly and helpful staff, the cleanliness of your room, and the well-kept swimming pools all stood out to you. Cleanliness and genuine hospitality are two of the cornerstones we pride ourselves on at Avalon Springs, so it’s wonderful to know that these aspects contributed to making your stay enjoyable. Feedback like yours motivates our team to keep delivering the best possible service to our guests. We truly appreciate your support and look forward to welcoming you back soon for another relaxing and memorable visit. Kind Regards Avalon Springs Team

    Dear Rene, Thank you so much for your lovely review and for taking the time to share your experience with us. We’re delighted to hear that you had such a positive stay and that our friendly and helpful staff, the cleanliness of your room,… Show more

    Avalon Springs by Dream Resorts
    August 31, 2025
  • Wasiema

    Reviewed: August 28, 2025 · Stayed in August 2025

    Verified review

    Breakfast was good, would have liked more variety of crackers, cheese and pastries. Also the macon was a overcooked. Pool and room was excellent and service was excellent as well.

    Property response:

    Dear Wasiema Adams, Thank you for taking the time to share your experience at Avalon Springs. We are thrilled to hear that you enjoyed our rooms, pools, and the service provided by our team — your kind words mean a lot to us. We also appreciate your feedback regarding breakfast. We’re always looking for ways to enhance variety and quality, and your suggestions about crackers, cheese, pastries, and the macon are very valuable. Our Food & Beverage team will review these points to ensure an even better breakfast experience. It’s wonderful to know that, overall, your stay was comfortable and enjoyable. We look forward to welcoming you back soon for another relaxing and memorable experience at Avalon Springs. Kind Regards Avalon Springs Team

    Dear Wasiema Adams, Thank you for taking the time to share your experience at Avalon Springs. We are thrilled to hear that you enjoyed our rooms, pools, and the service provided by our team — your kind words mean a lot to us. We also ap… Show more

    Avalon Springs by Dream Resorts
    September 5, 2025
  • Wesley

    Reviewed: August 27, 2025 · Stayed in August 2025

    Verified review

    The pools were amazing. Liked that it is basically open 24 hours. Enjoyed the breakfast buffets. Staff was very helpful and friendly. Beautiful views.

    Water of the slides were much colder than pools. I would recommend more entertainment e.g. pool table or table tennis.

    Property response:

    Dear Wesley, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed the pools, breakfast buffets, and the beautiful views—it sounds like you made the most of the relaxation we hope to offer. It’s especially encouraging to know that our team’s friendliness and helpfulness made your stay even better. We’ll be sure to share your kind words with them. We look forward to welcoming you back for more relaxation and memorable moments at Avalon Springs. Kind Regards Avalon Springs Team

    Dear Wesley, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed the pools, breakfast buffets, and the beautiful views—it sounds like you made the most of the relaxation we hope to offer. It’s especiall… Show more

    Avalon Springs by Dream Resorts
    August 28, 2025
  • See the property
  • Desiree

    Reviewed: August 24, 2025 · Stayed in August 2025

    Verified review

    lovely views from the top chalets

    Property response:

    Dear Desiree, Thank you so much for your excellent review and perfect ratings across all categories! We are delighted to hear that you enjoyed your stay and that the lovely views from our top chalets made your visit even more memorable. Your feedback is greatly appreciated and will be shared with our team, who take pride in creating special experiences for our guests. We look forward to welcoming you back to Avalon Springs again soon. Kind Regards Avalon Springs Team

    Dear Desiree, Thank you so much for your excellent review and perfect ratings across all categories! We are delighted to hear that you enjoyed your stay and that the lovely views from our top chalets made your visit even more memorable. … Show more

    Avalon Springs by Dream Resorts
    August 24, 2025
  • Desiree

    Reviewed: August 24, 2025 · Stayed in August 2025

    Verified review

    the staff were very friendly and accommodating

    Property response:

    Dear Desiree, Thank you for your wonderful review and perfect ratings! We are so pleased to hear that our staff made such a positive impression by being friendly and accommodating. Your kind words mean a great deal to the team, and we are delighted that you had such an enjoyable stay. We look forward to welcoming you back to Avalon Springs again soon. Kind Regards Avalon Springs Team

    Dear Desiree, Thank you for your wonderful review and perfect ratings! We are so pleased to hear that our staff made such a positive impression by being friendly and accommodating. Your kind words mean a great deal to the team, and we ar… Show more

    Avalon Springs by Dream Resorts
    August 24, 2025
  • Richard

    Reviewed: August 19, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Ashley

    Reviewed: August 16, 2025 · Stayed in July 2025

    Verified review

    The pools are great, breakfast and dinner in the restaurant was also good and tasty. the kids had a ball, pool staff and outside bar is nice.

    The room we booked online was different to what we got, the family room had 1 tiny couch for my 2 boys to sleep on, they hardly fitted and had to sleep head to toe to fit, very misleading. wasnt very impressed, staff just ignored me when i pointed out the images on the website are not even close to the "family" room we got.

    Property response:

    Dear Ashley Gericke, Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re delighted to hear that your family enjoyed the pools and that your children had such a fun time. It’s also wonderful to know that you enjoyed your meals in the restaurant and that our pool staff and outside bar team made a good impression. We are, however, truly sorry to hear about your disappointment regarding the family room and the difference from what you expected when booking online. This is not the experience we want for our guests, and we understand your frustration. Your comments about the room setup and the way your concern was handled by staff have been noted and will be addressed with our team to ensure better service and clearer communication going forward. We greatly value your feedback, as it highlights both what we’re doing well and where we need to improve. We hope to welcome you back again in the future and provide you with a more seamless and enjoyable experience. Kind Regards Avalon Springs Team

    Dear Ashley Gericke, Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re delighted to hear that your family enjoyed the pools and that your children had such a fun time. It’s also wonderful t… Show more

    Avalon Springs by Dream Resorts
    August 20, 2025
  • Dawie

    Reviewed: August 14, 2025 · Stayed in August 2025

    Verified review
  • Andre

    Reviewed: August 12, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Adéle

    Reviewed: August 11, 2025 · Stayed in August 2025

    Verified review

    Great bar, wonderful restaurant, enjoyed a great Couples SPA therapy session

    The aircon in the room was very cold and the heat function did not work, wall heater also faulty, shower had no door

    Property response:

    Dear Adéle van der Spuy, Thank you for sharing your feedback and for rating your recent stay with us so highly in several areas, including value, location, staff, and our restaurant and bar. We’re especially pleased to hear you enjoyed your Couples SPA therapy session — it’s always wonderful to know our guests leave feeling relaxed and pampered. We sincerely apologise for the issues you experienced with the air-conditioning, wall heater, and shower. Your comments have been shared with our maintenance team to ensure these matters are addressed promptly. We appreciate you bringing them to our attention, as it helps us improve the comfort and experience for all our guests. We hope to welcome you back to Avalon Springs in the future for another enjoyable and relaxing visit. Kind Regards Avalon Springs Team

    Dear Adéle van der Spuy, Thank you for sharing your feedback and for rating your recent stay with us so highly in several areas, including value, location, staff, and our restaurant and bar. We’re especially pleased to hear you enjoyed you… Show more

    Avalon Springs by Dream Resorts
    August 13, 2025
  • Malan

    Reviewed: August 10, 2025 · Stayed in August 2025

    Verified review
  • Nefdt

    Reviewed: August 8, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Mrs

    Reviewed: August 5, 2025 · Stayed in August 2025

    Verified review

    The service was always delivered with a smile. We had an amazing time. Staff paid attention to detail and made us feel welcome and cared for. It was a relaxing experience that was affordable, yet luxurious. Highly recommend.

    Property response:

    Dear Mrs, Thank you so much for your fantastic feedback. We’re truly pleased to hear that your stay at Avalon Springs was such an enjoyable and relaxing experience. It’s wonderful to know that you found the service warm and attentive, and that every part of your visit – from comfort and cleanliness to value and facilities – was up to standard. Your kind words about our team’s hospitality and the overall atmosphere are sincerely appreciated. We're delighted that you found the experience both luxurious and affordable – that’s exactly what we aim to provide. Thank you for recommending us so highly. We look forward to welcoming you back again in the future! Kind Regards Avalon Springs Team

    Dear Mrs, Thank you so much for your fantastic feedback. We’re truly pleased to hear that your stay at Avalon Springs was such an enjoyable and relaxing experience. It’s wonderful to know that you found the service warm and attentive, and… Show more

    Avalon Springs by Dream Resorts
    August 7, 2025
  • Matthew

    Reviewed: August 3, 2025 · Stayed in August 2025

    Verified review
  • Francois

    Reviewed: August 3, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Jakkie

    Reviewed: August 1, 2025 · Stayed in August 2025

    Verified review

    Wonderful location Warm water pools, especially indoors.

    Hotel rooms becoming dated.

    Property response:

    Dear Jakkie, Thank you for your lovely feedback! We’re thrilled to know you had another enjoyable stay and that our warm indoor pools, stunning location, and friendly staff stood out during your visit. It’s always wonderful to hear from returning guests. We appreciate your note about the rooms feeling a bit dated. We’re glad that despite this, you still found comfort and enjoyed your time with us. Looking forward to welcoming you back for another relaxing Avalon Springs experience! Kind Regards Avalon Springs Team

    Dear Jakkie, Thank you for your lovely feedback! We’re thrilled to know you had another enjoyable stay and that our warm indoor pools, stunning location, and friendly staff stood out during your visit. It’s always wonderful to hear from r… Show more

    Avalon Springs by Dream Resorts
    August 2, 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...