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  5. Reviews of Canopy By Hilton Cape Town Longkloof

Reviews of Canopy By Hilton Cape Town Longkloof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Park Road, Gardens, Gardens, 8000 Cape Town, South Africa

#61 of 224 hotels in Cape Town

Guests' Choice

Review Score

Based on 54 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa
    • Stayed 4 nights
    • Submitted from a mobile device

    Our stay was fantastic. Location, breakfast, room amenities, and cleanliness were all great. They have 2 glass bottles in the room (and glasses to use) that can be filled up by a dispenser in the hall with still or sparkling water. Lots of South African and hip design features throughout the hotel. Great bathroom lighting and products. Full length mirror, hair dryer and steamer in room. Toilet paper was thin, but that was the only (super minor) thing I disliked about the entire stay.

    Stayed in August 2025

  • Reviewed: August 28, 2025

    10
    Superb and sophisticated city hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Superb finishings and decor, well designed rooms, excellent service

    Stayed in August 2025

  • Reviewed: August 11, 2025

    9.0
    Super staff, great location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Service at breakfast was a little chaotic sometimes. Flavors and dishes were very good though.

    Super friendly staff, they tried to accommodate all requests to have a relaxed and carefree stay. Good and safe indoor parking available. Spacious rooms with nice, comfortable beds. The hotel is new, which is very nice. The location is superb within Gardens, and many nice restaurants are at walking distance. Nice views on Table Mountain.

    Stayed in August 2025

  • Reviewed: July 21, 2025

    9.0
    We had a wonderful time!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I loved the room design, the cleanliness and the location of this hotel. Wonderful!*****

    Stayed in July 2025

  • Reviewed: July 5, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water the morning of departure

    Stayed in June 2025

  • Reviewed: May 25, 2025

    8.0
    Hotel with attention to detail
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    The central aircon in the room is loud, even in the lowest fan setting. And no way of not using it, as the windows don't open

    With several restaurants and bars in the same city block, no need to drive to the dreaded waterfront to get a meal. I also really like the court yard, open air space without leaving the perimeter of the hotel. Staff were not just friendly and effective, but seem really trained

    Stayed in May 2025

  • Reviewed: May 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa
    • Stayed 1 night

    First room we were given had a small electrical fault that caused lights to trip off but room was changed as soon as we alerted front desk. Bathrooms a bit too small for two people.

    Excellent location. Friendly and attentive staff. Decent gymn. Clean rooms and comfy with good lighting. Free still and sparkling water from dispensers next to the room.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    9.0
    Pleasant :)
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights

    The breakfast menu/buffet should have more options to offer.

    Almost everything about the hotel was excellent. The friendly and helpful Staff tops everything.

    Stayed in May 2025

  • Reviewed: May 4, 2025

    8.0
    Lovely time!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Still ironing out the kinks as a new hotel.

    Great staff! Very new and clean.

    Stayed in May 2025

  • Reviewed: May 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The morning shift at the reception . I don't want to mention her name . She doesn't like to help or to sort out misunderstandings. Luckily, her manager worked it out .

    Stayed in May 2025

  • Reviewed: April 30, 2025

    10
    Nothing short of amazing!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    I’m really impressed with the professionalism and servitude of the entire staff from the securities who welcomed us well and helped with our luggage , front desk staff who helped us with seamless check in and the cleaning staff! Everyone is super friendly and always ready to help.

    Stayed in April 2025

  • Reviewed: April 23, 2025

    10
    A gem in Longkloof
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing comes to mind and I enjoyed my stay.

    Such helpful and friendly people. Big comfortable bed with big pillows and mini fridge and coffee maker. The room was serviced daily and a restaurant was housed within the hotel serving all meals. Great location in a vibrant neighbourhood with restaurants and shops nearby. V&A was approximately 10 minutes by car and Camps Bay 20 minutes. Had a view of table Mountain from my bedroom window.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    10
    Relaxing , beautiful , serene and convenience
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe if. They put microwave and few crockery in rooms,,, And change that steam iron to real irons iplease. f can..otherwise all good

    Hotel is righ in centralized busy area but you cannot tell, all serene , peaceful, very chic, sophisticated and oh my my word comfort in rooms to die for

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    Beautiful and clean hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is so beautiful and clean. The food and service were amazing. It is also kids friendly.

    Stayed in April 2025

  • Reviewed: March 15, 2025

    10
    I’ll be back!
    • Business trip
    • Solo traveler
    • Deluxe King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    No access to YouTube, Netflix, Showmax i.e. Smart TV (maybe yet) Waiting for a liquor licence but lots of restaurants and bars around. Less than a 5 min walk.

    Location. Interior design. Views. Ambience. Staff. Spacious and well laid out rooms. Tranquility. Bathroom has decent amount of amenities and robes and slippers. Shower has good pressure. Basement parking. Great breakfast and restaurant opens up to a quiet, spacious and open terrace.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    Perfect stay - great location, comfy bed, and amazing staff!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There was absolutely nothing I didn’t like.

    Excellent stay! Brand new hotel in a great location, spotless everywhere. The staff were very helpful and the bed was super comfy. Highly recommended.

    Stayed in March 2025

  • Reviewed: July 28, 2025

    7.0
    Improve the room facilities.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Washroom doesn’t have any lock.just a sliding door only.so it is really not comfortable especially when you stay with kids.

    Staff was really friendly and helpful. Food was delicious. Health club is good.bed was comfortable.

    Stayed in July 2025

  • Reviewed: July 5, 2025

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • King Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very noisy from outside noise with generator running. When i introduced this with reception they did not care, were quite rude

    Nice space, gym is fine, restaurant decent

    Stayed in July 2025

  • Reviewed: June 7, 2025

    7.0
    Great location to explore Capetown
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Sliding door on bathroom, something in room that made me cough (perhaps the newness of materials or something), getting woken up by faulty fire alarm at midnight.

    Location, free drinking water, views.

    Stayed in June 2025

  • Reviewed: May 29, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room with Sofa and Mountain View
    • Stayed 10 nights

    My money got missing in the room, the cleaner stole the money and purposely locked the safe. They didn't provide the cleaner to open the safe because they know we would question her about the missing funds. They had to open the safe with a HACK

    I didn't bother to have the breakfast even though i paid.

    Stayed in May 2025

  • Reviewed: August 29, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: August 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: August 20, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: August 19, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room with Sofa and Mountain View
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in August 2025

Showing 1 - 25

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