101 Buitengracht Street, Cape Town CBD, 8001 Cape Town, South Africa
#127 of 206 hotels in Cape Town
Guests' ChoiceBased on 3526 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
8.5
Value for money
8.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Kurt
South AfricaThe old tv needs to be updated with Netflix and Youtbube(Smart TV).
The room was very cosy and spacious compared to the pictures it looks better.
Stayed in April 2024
Reviewed: April 22, 2024
Lindi
South AfricaThe housekeeper almost ruined my stay, but won't say it here,
Beautiful old charm with character, loved the decor.
Stayed in April 2024
Reviewed: April 19, 2024
Baqali
South AfricaNothing
Environment and car saftey
Stayed in March 2024
Reviewed: April 19, 2024
Enzo
South AfricaThat there wasn't USB charging plugs
The decor and the style of the room exceeded my expectations.
Stayed in April 2024
Reviewed: April 18, 2024
Estelle
South AfricaPaying for parking at the hotel
Location
Stayed in March 2024
Reviewed: April 16, 2024
Bronwyn
Costa RicaParking facilities Staff are not very friendly...bare minimum seems t be their motto Construction began on the Monday in the room next door with loud talking and heavy drills going...no warning was given to let us know to expect this and plan appropriately....the room should have been blocked off for any stays while the construction took place next door
Location and proximity to major attractions in cape town Breakfast buffet is tasty with plenty of options
Stayed in March 2024
Reviewed: April 13, 2024
Julia
South AfricaComfortable bed, amazing view
Stayed in April 2024
Reviewed: April 11, 2024
Clinton
South AfricaMy key card kept failing meaning i had to continuously go down to reception to have it reset. The mini bar and basket had missing items as per the list in the room. Limited TV channels
The location and ease of access was convenient.
Stayed in April 2024
Reviewed: April 7, 2024
Haipinge
NamibiaThe should upgrade bathroom to modern style
Safety and hospitality
Stayed in April 2024
Reviewed: April 2, 2024
Badiata
South AfricaThe TV
The rooms standard of living are very good. The facilities in the rooms are also perfect. The fridge bar and cookies are also okay
Stayed in March 2024
Reviewed: March 26, 2024
Jana
Slovakia1st room was on 9th floor outside in "open area" close to swimming pool as it was windy, I could feel the wind in the room. But upon my request the reception moved me to 7th floor where entrance to room was already inside. For incidentals you need to give credit card (from foreign tourists the wanted to take all details including CCV in written) - it was not enough just swipe the card. Or there was option to give EUR 20 / USD 20 in cash, which was returned on checkout.
Spacious rooms in nicely refurbished hotel. Hotel located in downtown close to Bo-kaap area with view on Table Mountain. Good value for money - price of the room for location and hotel rating was great. Good selection for breakfast. Great steak restaurant directly in the hotel for dinner.
Stayed in March 2024
Reviewed: March 26, 2024
Maseme
South AfricaCleanliness
Happy
Stayed in March 2024
Reviewed: March 24, 2024
Sarah
South AfricaChecking in was a bit slow
The rooms are big and comfortable
Stayed in February 2024
Reviewed: March 18, 2024
Shaun
South AfricaRoom: Not enough power plugs. There was one plug that did not work too great and it only had room for one two-pin plug and one three-pin plug. We were unable to both charge our phones and work on our laptops. Check-in: Not all the check-in requirements were provided beforehand and this almost resulted in not having the required documents. The check-in details were incorrect and there was a lot of confusion. It took 20 minutes to check-in as the system was not working.
Room: Was very neat and clean. Had everything that was needed. The bed was also really comfortable. We had a lock to keep any valuables in if we went out. Location: It was right near bus stations, food services and work offices in the city.
Stayed in March 2024
Reviewed: March 10, 2024
Wendy
South AfricaParking is a but awkward and you have to pay R100 a day for it. There is also R600 rand that you have pay on arrival which is a damage deposit but its refundable. If you want peace and quiet this hotel is not for you because there are a lot of clubs in this part of town and could be very noisy at night
The hotel is great, food at the restaurant was amazing. Rooms spacious and beautiful. Price reasonable
Stayed in March 2024
Reviewed: March 10, 2024
Aladdin
EgyptSome noise from the bar behind the hotel
The location and definitely the very helpful staff, I had a minor payment problem and all the team was trying their best to help me out Thanks guys
Stayed in March 2024
Reviewed: March 6, 2024
Dzivhu
South AfricaI wish there was a seperate shower. Or maybe it was just my room? And more variety on TV would've been great
The food in the restaurant, the breakfast , the staff, the cleanliness, the peace and quiet, the room was nice and spacious,
Stayed in March 2024
Reviewed: March 5, 2024
Yazan
Palestinian TerritoryIf u need iron u need to go to a special room in the floor Needs insurance for every night u spend , they return it if everything in the room is fine
Large room , clean , good staff
Stayed in March 2024
Reviewed: February 26, 2024
Mashige
South AfricaThere isn't enough space for drop off and the foyer is too small when the hotel is busy. You can do with 3 or 4 potters because the hotel is busy.
Room and breakfast were very good.
Stayed in February 2024
Reviewed: February 22, 2024
Graham
South AfricaCould have had better snacks in the bar from 4pm onwards.
Loved the pub and bar.
Stayed in February 2024
Reviewed: February 22, 2024
Irmak
TurkeyThe rooms need renovation because not much has changed throughout the years. The AC makes too much noise. There is a construction right across the street and they start working at very early hours so the noise is unbearable sometimes. The room cards become inactivated almost daily so you have to rush down to the reception to make them work again. I was not informed about the deposit payment I had to make during check-in so it was a surprise. Some of the staff at the reception are not friendly or maybe they are just too busy that they don’t have any energy left for guests.
I have stayed at this hotel many times within the past 20 years, even when the name was different. I really like the location. The street is safe compared with other streets in Cape Town. The room is spacious and clean. The cleaning ladies do a great job and they always have a smiling face. The WiFi works fine.
Stayed in February 2024
Reviewed: February 21, 2024
Zuzana
Czech Republicnext hotel is starting to build new house - my side of room was to this area where was from 8:00 am in Saturday many constructions machines and did a big noise
good location
Stayed in February 2024
Reviewed: February 17, 2024
Nompumelelo
South AfricaI stayed for one night and I wish I had stayed a little longer. The room, staff, and location were all amazing. The bonus was the fitness centre, it is fitted with essential equipment. Definitely booking again.
Stayed in February 2024
Reviewed: February 17, 2024
Bruno
SerbiaNot power of elitricity. 7th flor without elavator... Nobodys of staff are not around swimingpool...etc
Location. Place good for excursions. Few good restoraunts are close.
Stayed in February 2024
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